Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 3 stars

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Acheteur Vérifié
Rating: 2 out of 5
Overall good just a few things to review
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Acheteur Vérifié
Rating: 1 out of 5
Big mistake on your part and no commercial gesture
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Response from MiniMX
Hello, The 140 BW being out of stock at the manufacturer, we are sending the 140 in S version with a large wheel pack, which is a customer advantage of over €150. We apologize for this misunderstanding. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Site depends on the brands they sell. It's not their fault if the quality of the motorcycles is poor but as they say responsible but not guilty....
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Acheteur Vérifié
Rating: 3 out of 5
Correct site
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Acheteur Vérifié
Rating: 3 out of 5
DISAPPOINTED NOT TO HAVE BEEN INFORMED OF THE DELIVERY, I WAS TOLD THAT I JUST HAD TO WATCH!!!!! IN THE FIRST ORDER I PLACED, THERE WAS NO OPTION FOR THE PISTON SIZE, (WHICH THEY DID NOT WANT TO TAKE BACK DUE TO TOO LONG DELAYS)
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Response from MiniMX
Hello, Thank you for your feedback, have you received the email regarding your tracking, it is automatically attached upon shipment, also a SMS is sent if the mobile phone number is provided with the carrier colissimo. We also invite you to check your online Mini MX account where it is also listed. Regarding your piston, the diameters are mandatory noted on the product sheet as these are the original pistons from the brands LIFAN and YX. Regarding the return of items, we accept returns up to 30 days after delivery (note that the legal deadlines are 14 days), after this period they cannot be accepted. For any information regarding compatibility, we remain at your complete disposal at 0972390537 to help you choose the right reference to avoid any errors upon receipt. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
The site is really not bad I will buy another lottery soon
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Acheteur Vérifié
Rating: 1 out of 5
Poor quality
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Response from MiniMX
Hello, What is the problem with your order? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
You have to be careful because when the order arrives it doesn't fit yet the exhaust was ordered with the reference.
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Response from MiniMX
Hello, This is a YCF product, with a YCF reference, dimensions, and compatibilities provided by the manufacturer. What is the problem with your exhaust? What motorcycle do you have? What year? We remain at your complete disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
SHIPPING COSTS TOO EXPENSIVE
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Acheteur Vérifié
Rating: 3 out of 5
It's a shame to buy a new product that looks like a used product or to return it.
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Acheteur Vérifié
Rating: 2 out of 5
Quality of the sold parts to be reviewed
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Response from MiniMX
Hello, What is the problem with the received parts? If you have any issues, please do not hesitate to contact our customer service at 09 72 39 05 37. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
good site, but product a bit expensive, but what stands out is their shipping costs too high, even for a small item, on amazon you often find cheaper
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Acheteur Vérifié
Rating: 2 out of 5
The parts arrived somehow, the delivery service is to be deplored, a piece of advice, go through real delivery services... I went to pick up my package yesterday at the post office because they couldn't find my address, and even when we give them a post office to deliver the package, they get it wrong. It's pathetic
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Response from MiniMX
Hello, If you notice any delivery issues, please do not hesitate to contact our services. It seems that the post office was unable to find your address and requested additional information to deliver to you as soon as possible. Unfortunately, they received nothing. We offer different delivery services apart from the post office, such as TNT and soon Chronopost. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I requested a home delivery, the delivery person did not bother to look for my door, so I had to go get it at the post office. As a result, it took me a long time to get my parts (which blocked me for the weekend). I would like to have a commercial gesture from you. Sincerely, Mr. Silveira
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Response from MiniMX
Hello, If you have any issues with your delivery, do not hesitate to contact our customer service. We will offer you free express shipping for your next order. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
I might leave a next order to say more, because for now I am between two opinions...
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Acheteur Vérifié
Rating: 3 out of 5
cut air chamber and we did not receive the 30 euros gift voucher that we were supposed to have when ordering
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Response from MiniMX
Hello, Do not hesitate to contact our customer service, we remain at your complete disposal. Loyalty points are credited directly to your online Mini MX account 14 days after delivery. We invite you to check your online Mini MX account. Best regards, MINI MX
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Acheteur Vérifié
Rating: 2 out of 5
The sticker sheet does not match the original, the imitation is of very poor quality
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Response from MiniMX
Hello, We confirm that these are official Monster Energy sheets. It is possible that your sheet was poorly printed. To contact our customer service, we recommend by phone, email, or chat. Best regards, The MiniMx team
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Acheteur Vérifié
Rating: 3 out of 5
refund problem following a return
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Acheteur Vérifié
Rating: 3 out of 5
Website that is not up to date Order a motorcycle available on the site and receive a call saying otherwise
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Acheteur Vérifié
Rating: 3 out of 5
Small color error of my selector upon receipt of the package but quite quick return. The customer service is top-notch. The quality and finish of the cheaper parts sometimes leave something to be desired (first price throttle grip: I had to increase the diameter of my universal handlebar with tape to be able to tighten it. Good overall
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Acheteur Vérifié
Rating: 2 out of 5
Very good site with plenty of parts but we rarely receive the right parts (gasket pouch, etc.)
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Response from MiniMX
Hello, What is the delivery problem with your order? Please do not hesitate to contact our customer service by email, chat, or phone if you notice anything. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I am giving this rating because I can no longer connect to minimx from my laptop as it tells me that the certificate to access the site is not valid and I am also disappointed with the rear wheel with a rotten inner tube.
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Response from MiniMX
Hello, Please request a password, it should work. Do not hesitate to contact us if the problem persists. Regarding your inner tube, please check the tire pressure before the first use (for example: a valve puncture of the inner tube is typical of under-inflation of the tire). A commercial gesture is available on your Mini MX online account. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
An item delivered not in accordance with the order
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Acheteur Vérifié
Rating: 3 out of 5
Very good but return poorly handled
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Acheteur Vérifié
Rating: 1 out of 5
Order 92629 Dirt Bike 140 At delivery, fuel filter pierced, I didn't want to bother, I changed it MYSELF. First outing of my son, after 5 minutes he loses the air filter, the rubber completely torn. Second outing, it won't start.... spark plug dead which I changed MYSELF. Yesterday, it seems and comes back with the broken chain..... today I call customer service and they explain to me that it's normal and that I bought a dirt bike for less than 1000€ and that the manufacturer must save somewhere?!??? I am very, very disappointed and very angry as a customer. How can you have such a discourse with a customer who spent 1000€, VAT + delivery included, it's a shame and I'm told that they might send me a chain but that it won't help to put it back because it will break again. What should I think of your product?! I think especially that you must be making a very good turnover in spare parts...
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Response from MiniMX
Hello, You contacted our customer service regarding a problem with your air filter, we replaced it for you. Today you are contacting us about your chain that broke. As we state in our user manual, it is imperative to check your chain tension before each outing to avoid this type of premature breakage. The chains mounted on the Drift are of good quality and are the same as those fitted on the YCF Factory SP3 models, for example. Our after-sales service will send you a new chain and we strongly recommend that you check your tensions to avoid this type of mishap in the future. We remain at your complete disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
The description specifies: delivered without pin attachment, so I order a lock in addition. The delivered pin is provided with its attachment (lock)! A lock ordered for nothing...
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Acheteur Vérifié
Rating: 3 out of 5
Sites with reasonable and attractive prices but should still improve their descriptions
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Acheteur Vérifié
Rating: 3 out of 5
For spare parts, fast shipping. However, for larger orders like pit bike gunshot. You really need to review your logistics (tracking of the package, delivery person's phone number, appointment for delivery).
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Acheteur Vérifié
Rating: 3 out of 5
Too bad the box didn't change anything ... 40 euros wasted ...
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Acheteur Vérifié
Rating: 3 out of 5
nothing went as it should ... disappointed
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Acheteur Vérifié
Rating: 3 out of 5
The items are not described enough
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Acheteur Vérifié
Rating: 3 out of 5
Fast but small issue
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Acheteur Vérifié
Rating: 3 out of 5
the delivery is longer than indicated on the site, I went directly to pick up the package from the carrier
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Acheteur Vérifié
Rating: 1 out of 5
I needed a chain with 140 links. A search via Google brought me to minimx. Description of the chain: CHAINE VPARTS 420 - 140 LINKS. Upon receipt, it only has 120 links. After contacting customer service, I was told that it was a description error and that exceptionally I would be refunded but that the shipping costs are at my expense. So I have 6€ for shipping and 8€ for a chain that is worth 15... They write anything in the description and do not take responsibility for the full return.
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Response from MiniMX
Hello, Our chain is compatible for PIT BIKE as we specialize in PIT BIKE. They are only compatible for PIT BIKE, the product delivered is in accordance with the assembly intended for Pit Bike. Look to 24MX/Motoblouz for your motorcycle parts purchases and not on a Pit Bike site. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Not bad
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Acheteur Vérifié
Rating: 3 out of 5
THE SITE IS WELL DONE
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Acheteur Vérifié
Rating: 2 out of 5
You offer a free poster that we did not receive with the package... my son is on it.
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Response from MiniMX
Hello, Please excuse us, the package being too small, the poster could not be included in your order. Please let us know during your next order so that the preparation can include stickers and a poster for you. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
No screws delivered with
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Acheteur Vérifié
Rating: 3 out of 5
Well, a lot of things available but: the descriptions are poorly copied and pasted, the dimensions given in the title do not match the specifications. I find that the after-sales service is light, there are no real solutions provided to the problem; otherwise, a team is available to answer questions! The discount point system works so-so.
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Response from MiniMX
Hello, Thank you for your feedback, can you let us know which description(s) you find incomplete so we can make modifications? Regarding the after-sales service, what problem(s) did you encounter? A workshop is available if you need to discuss with specialists. We remain at your complete disposal at 0972390537. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Average
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