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A
Rating: 3 out of 5
Very good site. Many good parts, unfortunately I find the customer service a bit limited but reasonable.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Good site, and fast, but please advise customers well to avoid returns.
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A
Rating: 3 out of 5
Everything in this store.
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A
Rating: 3 out of 5
A good site.
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A
Rating: 2 out of 5
Incomplete order missing the circlips
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Response from MiniMX
Hello, Have you contacted customer service to resend the circlips for your piston? Best regards, Mini MX
A
Rating: 3 out of 5
Good site overall, delivery time correct.
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A
Rating: 1 out of 5
Not the right one and email sent to cancel and no news received
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Response from MiniMX
Hello, After verification, we did not receive your email. Our customer service could not intervene on your request. You can of course return any product that does not suit you for a credit or refund.
A
Rating: 3 out of 5
Too much waiting after stocks that are always out on certain items.
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A
Rating: 3 out of 5
A lot of waiting time to receive my order!
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A
Rating: 3 out of 5
You should have more information about the parts otherwise good quality.
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A
Rating: 3 out of 5
Missing items in the order, I am still waiting for a response about the bag, and maybe a defective part.
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A
Rating: 3 out of 5
I have a CR-Z and it is difficult to find parts for CR-Z. The tire dimensions on the site did not match those on my worn tire: a hassle for a novice. Otherwise, I am satisfied with the received parts.
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A
Rating: 3 out of 5
The site is good but in my case, impossible to get a front fender separately, you have to buy the complete plastic kit, or the site redirects you to an equivalent....which is much bigger!
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A
Rating: 3 out of 5
Reliable site.
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A
Rating: 1 out of 5
Not great
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A
Rating: 3 out of 5
Quick refund but forgot my gifts twice @#!
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A
Rating: 2 out of 5
Once I called, I received an email saying that the carrier had changed.
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Response from MiniMX
Hello, We sincerely apologize for this inconvenience, due to a large volume, we prioritize a free 24-hour TNT shipment. An email from the TNT carrier is sent at the time of shipment. We hope that you have received your package correctly and remain at your complete disposal. Best regards, Mini MX
A
Rating: 3 out of 5
Fast
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A
Rating: 3 out of 5
Delivery times not respected and a received part was broken. However, there is excellent follow-up.
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A
Rating: 3 out of 5
False information following a request from me by email.
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A
Rating: 2 out of 5
Site dedicated exclusively to purchases. No proper tracking of deliveries.
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Response from MiniMX
Hello, The pit bikes are shipped by a specialized carrier
A
Rating: 3 out of 5
Order received at the wrong place and no email received to warn. And some parts received are terrible.. chain that breaks after 15 minutes, I took the same one and the same thing happened after 30 minutes. The gold rims are not the same shade. Otherwise, the rest is great.
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A
Rating: 1 out of 5
The packages do not arrive on time
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Response from MiniMX
Hello, Following your order placed at 21:56 on 29/06, it was shipped the next day at 13:51. The colissimo delivery times are 48h/72h not guaranteed, as they are the cheapest. We offer 24h delivery via TNT Guaranteed for next day delivery. Sportingly, Mini MX
A
Rating: 3 out of 5
Oil cap received bent. Gift not received. Otherwise good.
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A
Rating: 3 out of 5
Defective part.
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A
Rating: 3 out of 5
Fairly well built.
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A
Rating: 3 out of 5
Disappointed with a first purchase!
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A
Rating: 3 out of 5
Just for the gift it was folded so the poster, since it is quite hard paper, has a big crease in the middle, too bad, might as well give stickers that fit in the shipping box, otherwise nothing to say, all the parts were super well.
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A
Rating: 3 out of 5
Modification to be made to adapt the wheels on a YCF But okay!
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A
Rating: 3 out of 5
It could have been great if at the time of ordering, it was specified on the site that this motorcycle model was out of stock. It is not very commercial for this information to be given after ordering and payment. (Reason given after sending email: motorcycle in testing phase!)
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A
Rating: 3 out of 5
Package arrived perfectly
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A
Rating: 3 out of 5
Product received quickly, however the rim was damaged, it looks like it had already been tried.
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A
Rating: 3 out of 5
rather good
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
Perfect brake line, only issue is the quality of the grips..
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A
Rating: 3 out of 5
Good site overall but there are things to improve on product descriptions. Oh yes, order of 894€ received a poster worth 1€ and a sticker worth 1.90€ as gifts, while for an order of 400€ we receive a sticker sheet worth 20€ as a gift, it's completely absurd anyway, no need to look further.
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A
Rating: 3 out of 5
Good overall
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A
Rating: 3 out of 5
Some products of poor quality
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A
Rating: 3 out of 5
Package slightly opened and nothing was secured in this package
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A
Rating: 3 out of 5
Axle too small
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