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A
Rating: 3 out of 5
The site is cool but the parts are not always the right ones for my dirt bike but the delivery is fast
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
The motorcycle is not bad overall but the manufacturer says not to touch the mechanics but that's not true, you will have to because it is not adjusted. But otherwise no issues...
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A
Rating: 3 out of 5
Product photo not contractual. Customer service is terrible, they don't want to understand anything and no refund, I do not recommend at all. Delivery was fine.
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Response from MiniMX
Hello, We are sincerely sorry for your bad experience with the green hose from the Victoria Bull brand. It is manufactured by Victoria Bull, the brightness during the photo shoot can indeed lighten the product. However, we cannot refund a delivered product that is compliant, however, we accept returns for an exchange, credit, or refund. If you wish, the Monster hoses are more flashy. Remaining at your disposal. Best regards, Mini MX
A
Rating: 3 out of 5
A good site with responsive and attentive people despite a product issue. I had ordered a BASTOS 125cc, which was well noted in stock and delivered within 48/72 hours during my order and yet I would have had to wait until the end of June...... I settled for a 125cc sx. First outing last Sunday and nothing to say.
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A
Rating: 2 out of 5
the receipt numbers are provided upon receipt of the goods at the dock, we apologize for the inconvenience, we are trying to minimize delivery times. However, for PIT BIKE shipments, it remains between 48h/72h. We hope that your Pit Bike satisfies you. Best regards, Mini MX
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Response from MiniMX
The site is very interesting and very good, a lot of choices, attractive prices, etc. But on the other hand, I ordered on May 19 and still have not received anything, so delivery is way too long and poorly organized.
A
Rating: 3 out of 5
The details of the ordered parts are not quite right. So I ended up with duplicate spacers.
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A
Rating: 3 out of 5
My accelerator cable is breaking because it is stiff.
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A
Rating: 1 out of 5
Very disappointed, packages sent on May 5, it is now May 23 and still no package in sight. Very very disappointed.
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A
Rating: 3 out of 5
The site has bugs sometimes.
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A
Rating: 3 out of 5
Parts are compliant but shipped to a pickup point other than the one requested.
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A
Rating: 2 out of 5
Hello, We thank you for your feedback, please note that the delays to Switzerland are subject to Swiss customs which are, I agree, long especially for this type of merchandise. We are following up with the carrier Heppner to get more precision on the delivery of your order. Sorry that you are experiencing a delay in delivery, but being subject to the goodwill of customs, we unfortunately do not have the ability to accelerate their procedure. We remain at your complete disposal at 0972390537. Sincerely, Mini MX
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Response from MiniMX
The dispute of not receiving the gift planned with the order is just a shame for the image of the company minimx.
A
Rating: 3 out of 5
Site okay, orders always arrive.
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A
Rating: 3 out of 5
Technical description to improve maybe!
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A
Rating: 3 out of 5
It is complete, intuitive, and easy to use but the delivery is very expensive and the stock is limited.
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A
Rating: 3 out of 5
Fast delivery, I was asked to wait 48 hours for the tracking number, but the delivery had already been made. The keychain gift was missing. Minimx informed me that I would receive it with my next order.
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A
Rating: 3 out of 5
I am quite satisfied but the usual delay of 48/72h was not respected as I had to wait 1 week! But it's okay, I still received my order.
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A
Rating: 3 out of 5
Fast shipping and friendly welcome.
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A
Rating: 1 out of 5
Very good site, a lot of choices, but catastrophic shipping of packages, my head gasket arrived bent, my cylinder with a scratch on the sealing surface... I don't even dare to return them knowing in advance their defense...
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Response from MiniMX
Hello, Please note that any product damaged during transport is taken back free of charge and exchanged. A complaint allows us to pass on the information to the preparation team if necessary to improve our services. Do not hesitate to send us photos by email at [email protected] so that we can respond to your dissatisfaction as soon as possible. Best regards, Mini MX
A
Rating: 3 out of 5
Nothing to say except for the parts.
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A
Rating: 3 out of 5
Finally, it's the right segmentation.
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A
Rating: 3 out of 5
A lot of products online and interesting prices but a lack of communication regarding customer service.
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A
Rating: 2 out of 5
Hello, We sent you your keychain by tracked letter which arrived at your destination on 22/05/2017. Thank you, Minimx
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Response from MiniMX
Delivery expected: 48 hours, ultimately the delivery was made a week and a half later.
A
Rating: 1 out of 5
In the search bar, I typed TTR 50. I ordered a white plastic kit, the point was green at the time of the order. Two days later, someone called me to tell me that there were only black ones. The white one is no longer available. I received my package, the kit was not complete already (missing front fender) and it was not a plastic kit for TTR 50. I also ordered white grips that are not for mini bikes. The site is called Mini MX. Also, there is no length of grips written on the site. Return at my expense. Not even a commercial gesture. Poorly packaged package. What more can I say....
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Response from MiniMX
Hello, We specialize in Pit Bike. Your bike is a YAMAHA TTR50, you will find your spare parts at YAMAHA, certainly at a totally different price. We will add the information to the item sheet so that YAMAHA customers are not misled. Regarding the grips, it seems surprising nonetheless about the diameter incompatibility, the problem is certainly about the length? We remain at your disposal at 0972390537. Mini MX
A
Rating: 3 out of 5
Good.
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A
Rating: 3 out of 5
Good site.
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A
Rating: 3 out of 5
Bad advice on crowns and sprockets.
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Rating: 2 out of 5
Hello, Your order followed a loss of Colissimo, we sincerely apologize, we have made a complaint to Colissimo services and your order was sent immediately following this inconvenience. We apologize again for this inconvenience and remain at your complete disposal. Best regards, Mini MX
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A
Rating: 3 out of 5
Quick order. Works well.
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Rating: 3 out of 5
Delivery time respected.
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Rating: 3 out of 5
Information management needs improvement.
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Rating: 3 out of 5
Good.
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Rating: 3 out of 5
Well-designed site. Response time from support is a bit long.
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Rating: 3 out of 5
The site is very clear and easy to navigate.
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Rating: 3 out of 5
Good site.
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Rating: 3 out of 5
A lot of choices but the quality is not up to par.
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Rating: 3 out of 5
Average this time. An item was missing from the package and after numerous discussions with Minimx, there is still no shipment of my missing part after providing evidence. Annoying!
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Rating: 3 out of 5
Good.
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Rating: 3 out of 5
Lack of sizes for pants and t-shirts. No assembly instructions for motorcycles. Did not receive the gift that was offered to me.
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Rating: 3 out of 5
Small issue with missing parts at delivery but resolved after a phone conversation with a manager who sent me the missing spark plug. Thank you for your understanding, your seriousness, and for being honest. Correct site, I recommend it cordially.
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Rating: 3 out of 5
Good site.
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