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A
Rating: 3 out of 5
Good site fast delivery
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
It's okay
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A
Rating: 3 out of 5
Looks nice, but the identification software is too broad not precise enough
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Response from MiniMX
Hello, Following your review, we do not quite understand your comment on the 'identification software', could you provide us with more information? Best regards, Mini MX
A
Rating: 3 out of 5
nothing to say
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A
Rating: 3 out of 5
I did not receive the information that the part was delivered. Moreover, the tracking link does not work.
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Response from MiniMX
Hello, We had some technical issues with the communication of your tracking number and we apologize for that. We remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
not bad, fast delivery.
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A
Rating: 3 out of 5
No response to the email, minimalist packaging, no copy of the invoice ... Average service once the money has been debited!
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A
Rating: 3 out of 5
good, but lacks information on orders
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A
Rating: 3 out of 5
Order received with an extra day delay, unacceptable, given the shipping cost!
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Response from MiniMX
Hello, Shipments via Colissimo are 48h/72h. Your order placed on 30/09 at 14:45 was prepared and shipped on October 1st without preparation delay, it was delivered to you on October 4th. If you want express delivery, we offer TNT services capable of delivering to you in 24h, the next day before 1pm. Remaining at your disposal at 09.72.39.05.37. Mini MX
A
Rating: 2 out of 5
High shipping costs
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A
Rating: 1 out of 5
I received my order on time, I had ordered a black and orange cover and I received a blue and orange one.
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Response from MiniMX
Hello, We are forwarding your complaint to customer service, in order to offer you a return and exchange of your product. We apologize for this error and remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
good
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
shipping costs too high I will not order from your site again
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A
Rating: 3 out of 5
it's good
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A
Rating: 3 out of 5
The shipping is more expensive than my gasket!!
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A
Rating: 3 out of 5
It's okay but a lot of parts in return
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
satisfied with the site when I bought my motorcycle but less so for the parts that I can't find
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A
Rating: 3 out of 5
Not bad selection, package received quite quickly.
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A
Rating: 3 out of 5
Site with a big lack of description of parts, the package was not very well protected inside, however the speed of the order at the time it was ordered and delivered is nothing to say and the parts are clean
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Response from MiniMX
Thank you for your message, we are trying daily to improve our product descriptions, as well as the packaging to satisfy you as best as possible. That is why we opted for a triple wall cardboard for fragile and bulky parts such as engines. To help us in this task, can you tell us which products you lacked information on? MiniMX customer service
A
Rating: 3 out of 5
Good site overall recommended
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
The welcome is nice and serious. The delivery is perfect, but some products offered for sale are borderline in terms of quality. OK, we know we are buying Chinese, but still, out of 8 products purchased, 2 will go straight to the trash, 3 are acceptable...
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Response from MiniMX
Hello, To improve certain product selections and our catalog, which products did not satisfy you? Remaining at your disposal at 09.72.39.05.37 Sportively, Mini MX
A
Rating: 1 out of 5
The package was very poorly packaged with very little protection. I received damaged and missing parts. For the parts customer service, I had to call back for them to send my order even though I had sent everything by email a week before.
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Response from MiniMX
Hello, We apologize for the delay in processing your customer service request. We have made a change to our cartons to strengthen engine shipments, however sometimes polystyrene and cardboard liners are not enough during mishandling of packages by carriers. We apologize for the inconvenience and remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
Not bad easy to use and practical
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A
Rating: 3 out of 5
the prices are good but order placed on 01/06/2014 and I still haven't received anything by 10/06/2014
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Response from MiniMX
Hello, Your order placed by KWIXO required a confirmation delay on their part, your order was shipped on Thursday 05/06 and is currently ready (Monday holiday) for delivery I invite you to contact your carrier Tel: 02.31.51.15.15 for a delivery as soon as possible. Remaining at your disposal at 09.72.39.05.37, we wish you good reception. Sportively, Mini MX
A
Rating: 1 out of 5
Very disappointed for a first order on this site. Delivery to a relay point without hesitation. Delivery times extended because returned to the sender without informing the customer!!!! No commercial gesture for this inconvenience. Too bad!!!
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Response from MiniMX
Hello, Following your order, the updating of relay points is handled by the Colissimo system. In your case, the relay point no longer being part of the Colissimo relays, it was returned to us. Your package was resent on 03/06 following your complaint to honor your order as soon as possible. I am sending you your tracking number by email. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 1 out of 5
The ordered parts do not correspond at all with those present on my quad. I contact minimx reporting the facts and my desire to be reimbursed. I NEVER RECEIVE A RESPONSE FROM YOU...
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Response from MiniMX
Hello, We have not received any call from you, customer returns pose no problem, we are sending you a return slip to your email box. We remind you that our sales service is available at 09.72.39.05.37 from Monday to Friday from 10 am to 7 pm to answer your questions and requests. Best regards, Mini MX
A
Rating: 3 out of 5
Very good site, too bad the TNT deliveries are very very bad. 2 orders placed with TNT received 4-5 days later while I pay for a 24h service, normal?
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Response from MiniMX
Hello, We are sorry that you encountered difficulties with express deliveries, this being due to the many public holidays that disrupted the TNT service. That is why we fully refunded your delivery fees as soon as you called, in the form of a credit available on your MiniMX account. Remaining at your disposal at 09.72.39.05.37. Sportively, Mini MX
A
Rating: 3 out of 5
Lack of info on the correspondence of parts: model size etc
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Response from MiniMX
Hello, To improve our service, what information was missing on your VM24 Adapter? Remaining at your disposal to answer your questions from Monday to Friday from 10am to 7pm. Sportively, Mini MX
A
Rating: 3 out of 5
Not bad :)
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A
Rating: 1 out of 5
No response from customer service by email.
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Response from MiniMX
Hello, In order to respond to your problem and satisfy your order, what problem did you encounter? To respond quickly to your requests, do not hesitate to contact customer service at 09.72.39.05.37 from Monday to Friday from 10 am to 7 pm. Best regards, Mini MX
A
Rating: 3 out of 5
Easy to use with good products, as well as bad ones... You need to inquire before ordering. The online chat is a very good idea.
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A
Rating: 1 out of 5
Package not very well packaged
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A
Rating: 3 out of 5
Very good site just above the fact that the package was shipped under the name of the post office near my home instead of being addressed to my name so there was a small reception problem.
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A
Rating: 3 out of 5
average
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A
Rating: 3 out of 5
Clear but delivery options ambiguous
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A
Rating: 3 out of 5
Excellent site but it's a shame that some items are out of stock.
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A
Rating: 2 out of 5
The site is very good but the products once delivered are damaged or poorly finished, for example I ordered a complete rear wheel all the spokes were poorly tightened
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