Customer reviews of MiniMX

9 /10

Based on 27 545 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 3 stars

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Acheteur Vérifié

Published on 10/04/2014 à 06h40

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Acheteur Vérifié

Published on 09/04/2014 à 10h44

good

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Acheteur Vérifié

Published on 27/03/2014 à 06h06

Good site sometimes lacks detail on the parts

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Acheteur Vérifié

Published on 16/03/2014 à 10h20

Good

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Acheteur Vérifié

Published on 13/03/2014 à 05h38

The ordering system is simple. However, the guest and registered client system is useless. Why not register only once?

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Response from MiniMX Published on 13/03/2014

Hello, We offer our customers the choice to create or not a customer account by entering a password. So that occasional customers who do not wish to register have the choice. However, we automatically offer by email the possibility to convert your guest account into a customer account. Do not hesitate to contact us if you want our services to do it for you. Best regards, Mini MX

Acheteur Vérifié

Published on 12/03/2014 à 06h50

NOT GOOD

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Response from MiniMX Published on 12/03/2014

Hello, Following your order, and in order to satisfy you. Can you tell us what is wrong with your parts? Please note that you can return your order by contacting us at 09.72.39.05.37 or by email [email protected] Remaining at your disposal. Best regards, Mini MX

Acheteur Vérifié

Published on 11/03/2014 à 15h53

too long!!!!!!

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Response from MiniMX Published on 11/03/2014

Hello, We would like to apologize again regarding the delay of your FMF PowerCore 4 Line, we are dependent on the USA FMF delivery which has been delayed several times. We remain at your disposal at 09.72.39.05.37. Best regards, Mini MX

Acheteur Vérifié

Published on 09/03/2014 à 11h35

Good

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Acheteur Vérifié

Published on 05/03/2014 à 09h50

The proposed photos do not always correspond

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Response from MiniMX Published on 05/03/2014

Hello, Following your order, the YX gasket packs are specific to YX 125cc engines, to determine that your engine is indeed the 125cc YX version 52.4mm axis of 13mm, do not hesitate to contact us to help you find the right references. These products specific to engines cannot be chosen by photo but by engine reference to avoid mistakes. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX

Acheteur Vérifié

Published on 03/03/2014 à 01h56

Not too bad

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Acheteur Vérifié

Published on 26/02/2014 à 06h15

does not suit

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Response from MiniMX Published on 26/02/2014

Hello, Following your order, which product does not suit you? Please note that returns are possible and you can request a refund, an exchange, or a credit. Do not hesitate to contact us at 09.72.39.05.37. Best regards, Mini MX

Acheteur Vérifié

Published on 21/02/2014 à 17h24

I bought a motorcycle from you, nothing to say. But what about the delivery, a DISASTER more than 15 days for a delivery that should normally take 72H ...

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Response from MiniMX Published on 22/02/2014

Hello, Carriers have an obligation to deliver within 48H-72H, when this is not respected, please contact our services at 09.72.39.05.37 so that we can file a complaint with our carriers and take the necessary steps to ensure your delivery is made as soon as possible. We sincerely apologize for this delay and remain at your disposal. Best regards, Mini MX

Acheteur Vérifié

Published on 31/01/2014 à 16h22

Fortunately, there is the phone!!

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Acheteur Vérifié

Published on 28/01/2014 à 04h29

Handling of my problem and appreciated commercial gesture

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Response from MiniMX Published on 28/01/2014

Hello, To improve our service, could you explain the problems you encountered? Have we resolved your issues? Please excuse us for the inconveniences and we hope to be able to offer you a commercial gesture to satisfy you. Sincerely, Mini MX - Customer Service

Acheteur Vérifié

Published on 21/01/2014 à 05h45

Can really do better. First order and I am a bit disappointed with the site.

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Acheteur Vérifié

Published on 07/01/2014 à 20h44

No particular issues, fast shipping, good products but quite limited choice of spare parts on the site

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Response from MiniMX Published on 09/01/2014

Hello, To improve the product selection in our catalog, what products would you have liked to find on our site? Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX

Acheteur Vérifié

Published on 03/01/2014 à 11h44

I received the pit bike but not the 100% synthetic oil can. A bit disappointed, at the price per liter!

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Response from MiniMX Published on 04/01/2014

Hello, The shipment of your oil can is currently on hold, indeed we are currently out of stock. The VALVOLINE reception is expected at the beginning of the week. We sincerely apologize for this delay and remain at your disposal at 09.72.39.05.37. Best regards, Mini MX

Acheteur Vérifié

Published on 30/12/2013 à 08h13

I would give 8/10 the prices are reasonable but some parts are still a bit expensive compared to other sites

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Acheteur Vérifié

Published on 20/12/2013 à 05h30

...

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Acheteur Vérifié

Published on 20/12/2013 à 04h44

Well, I am disappointed because the YCF pilot motorcycle commander and start received, so I am disappointed and my son even more.

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Response from MiniMX Published on 20/12/2013

Hello, Following your order, we proposed a total coverage due to this preparation error (YCF departure) in order to proceed with the standard change of this delivery. Following your decision to keep this model, a commercial gesture has been credited to you as well as your loyalty points retained on the initial amount. We apologize again for this inconvenience and remain at your disposal at 09.72.39.05.37. Best regards, Alex Mini MX

Acheteur Vérifié

Published on 04/12/2013 à 05h31

Not satisfied, he does not answer the phone or email!!! Incomplete order.

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Response from MiniMX Published on 04/12/2013

Hello, We have not received any email from you, could you please let us know what was missing with your hoses so that we can send them to you? We also remind you that we remain at your disposal at 09.72.39.05.37 to handle all requests quickly. Best regards, Mini MX

Acheteur Vérifié

Published on 19/11/2013 à 12h13

Less and less satisfied

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Response from MiniMX Published on 19/11/2013

Hello, We have noted your request, however in order to return your parts we ask for a supporting photo to be sent by email to [email protected] or the return of the part in order to proceed with the exchanges. We thank you for your understanding and remain at your disposal at 09.72.39.05.37. Best regards, Mini MX

Acheteur Vérifié

Published on 17/11/2013 à 16h29

A lot of choices but very average rigor. Out of 3 orders, 2 errors (wrong item sent twice in a row or missing item)

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Acheteur Vérifié

Published on 11/11/2013 à 18h56

Some items did not satisfy me :/

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Acheteur Vérifié

Published on 04/11/2013 à 15h02

I placed two orders and with each order, an error!!!!

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Response from MiniMX Published on 06/11/2013

Hello, What were the errors made, have we resolved your various errors? Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX

Acheteur Vérifié

Published on 02/11/2013 à 11h55

Good customer service, the only complaint I have is that there is a crucial lack of information about the parts, and many inconsistencies.

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Acheteur Vérifié

Published on 22/10/2013 à 04h38

Satisfactory until I realized that there is no tracking on the sent packages... motorcycle down for a rear rim for almost a month and a half or more... 2 orders of rims. 2 rims damaged upon receipt... (stuck bearing)

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Response from MiniMX Published on 22/10/2013

Hello, The tracking numbers are automatically communicated to you on your Mini MX account, we invite you to check in the 'Order History' section and click on the relevant order. Given the problems encountered with your rims, do not hesitate to contact us to resolve this issue. You selected 2 rims from 2 different series, it is possible that the problem does not come from the rims. Best regards, Mini MX

Acheteur Vérifié

Published on 20/10/2013 à 19h34

not bad

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Acheteur Vérifié

Published on 16/10/2013 à 21h49

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Response from MiniMX Published on 17/10/2013

Hello, In order to improve our services, we would like to get back to you to obtain information about the progress of your order. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX

Acheteur Vérifié

Published on 16/10/2013 à 05h32

nice site

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Acheteur Vérifié

Published on 14/10/2013 à 16h59

Very unhappy with customer service. Order placed on October 6, to this day still nothing received, no explanation. My order remained in preparation for x days for parts that were in stock, €7.90 for shipping for such a wait, shameful!!!

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Response from MiniMX Published on 14/10/2013

Hello, Your order required a restocking delay, we sincerely apologize for this unusual delay, your order was shipped this Friday 11/10/2013. A sales representative will contact you to offer you a commercial gesture. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX

Acheteur Vérifié

Published on 13/10/2013 à 20h12

Lack of riders, terrain photos? The life of the mini "roll"

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Response from MiniMX Published on 14/10/2013

Hello, We communicate via our Facebook page regarding our Teams and news of the Mini, we support and accompany our Pro MX Lab Team (which finished 3rd in the French Pit Bike Championship this Weekend) and also develop riders and Amateur Teams. We take your relevant remark into account and thank you for your interest in Mini MX. Remaining at your disposal, Sportively, Mini MX

Acheteur Vérifié

Published on 10/10/2013 à 16h45

Good experience

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Acheteur Vérifié

Published on 03/10/2013 à 09h36

it's okay, nothing to say about the site it's very clear!

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Acheteur Vérifié

Published on 30/09/2013 à 21h10

I ordered oil seals, I did not receive the right size and I did not make a mistake in ordering, then I ordered an oil radiator and the plastic protection grille was missing and I ordered the hoses with it, not the right size of banjo bolts and two were missing!!!!

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Response from MiniMX Published on 22/10/2013

Hello, To resolve your various issues regarding your order, you can contact us at 09.72.39.05.37. Also, if the products received do not match or are not compatible, you can request a return. Best regards, Mini MX

Acheteur Vérifié

Published on 30/09/2013 à 16h40

Good quality. But the carrier is not serious at all

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Acheteur Vérifié

Published on 23/09/2013 à 14h08

my package arrived open with no gifts

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Response from MiniMX Published on 23/09/2013

Hello, during transport packages sometimes suffer damage. If a product is damaged during transport, do not hesitate to contact our services at 09.72.39.05.37 to report it. The order preparers regularly include Mini MX stickers and other brands in the orders, but this is subject to stock availability. You can leave us a comment in your order so that we can take the necessary steps during preparation. Hoping to have met your expectations nonetheless. Best regards, Mini MX

Acheteur Vérifié

Published on 14/09/2013 à 16h30

normal.

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Acheteur Vérifié

Published on 09/09/2013 à 20h35

frankly not honest

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Acheteur Vérifié

Published on 09/09/2013 à 16h44

the site is very good

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