English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 
M
Rating: 3 out of 5
Bad delivery
Translated reviews
Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 3 stars
Reset filtersS
Rating: 1 out of 5
From the first use, the exhaust pipe broke (bad welding). My child cannot use his motorcycle. I request a full refund or coverage of the repair by the mechanic.
Translated reviews
E
Rating: 2 out of 5
Package not delivered on time
Translated reviews
S
Rating: 1 out of 5
We would like to give our opinion, but for now we have still not been delivered, we were supposed to be delivered on the 28th, it is the evening of the 29th and still nothing.
Translated reviews
D
Rating: 3 out of 5
Package still not delivered
Translated reviews
T
Rating: 3 out of 5
Packages received well, however, I did not receive the stored items that were supposed to be included in the order. Then I received the engine with the ignition connections broken, so I had to redo them. The package was supposed to arrive 48 hours after ordering, I received it a week later without any news about my order, I had to call to find out.
Translated reviews
S
Rating: 1 out of 5
Received damaged oil radiator, grilles and radiator fins bent and dented. And also €1600 of order and shipping costs at our expense, nothing at all, and again if you click on the Carbon cartridge you receive the gray, there is a small problem with the photo.
Translated reviews
Response from MiniMX
Hello, We are sincerely sorry to learn that your oil radiator arrived damaged and that you encountered problems with your order. After checking, we have not received any request regarding your issue, please do not hesitate to contact us so that we can react if you encounter a problem upon receipt. Regarding the cartridge, we will verify the reference. Best regards, The minimx.fr team
A
Rating: 1 out of 5
Charger, it doesn't work, I can't find your contact
Translated reviews
S
Rating: 3 out of 5
I still haven't received anything
Translated reviews
M
Rating: 3 out of 5
Stock not up to date, be careful and ask the people on the site if the motorcycle you want is really available! And for the delivery tracking, it's not great, I had to call the warehouse myself and the motorcycle had arrived without me knowing. But otherwise, I'm not disappointed with the motorcycle, it's good products.
Translated reviews
P
Rating: 3 out of 5
Item conforms for the purchase of a Kayo 50 cm3 motorcycle.. The delay is a bit long, 1 month and a half. But when you know it, it doesn't bother you. The advisors are top-notch!! Always listening and trying to find a solution.. The only downside is that the motorcycle was delivered without a technical manual...
Translated reviews
E
Rating: 3 out of 5
Fast delivery but parts of poor quality and I was already sent a rusted one with a defect
Translated reviews
T
Rating: 1 out of 5
I should have received my order since last Saturday, today is Wednesday, the carrier reschedules my delivery every time....
Translated reviews
Response from MiniMX
Hello, Your order placed on 09/07 at 3 PM was shipped without delay on 10/07, I think the holiday is not unrelated, I observe that your package is in the process of being delivered today, thank you for contacting us if you encounter a problem again, we will contact DPD to open a claim. We remain at your complete disposal at 0972390537 for any information or if you encounter a problem :-) Best regards, The minimx.fr team
A
Rating: 1 out of 5
And it's because I can't put 0. Customer service absent, the package was never delivered. No response from them despite reminders by email, a pity for an item over 200€. I hope to hear back before I have to share my misadventure on social media.. Too bad to have to get to that point
Translated reviews
Response from MiniMX
Hello, I cannot find any email regarding your delivery problem, our services are available at 0972390537 or by email from Monday to Friday from 9 AM to 6 PM. Your package left on 23/06 without delay, the delivery times are normally 24h/48h, if this is not the case, it is imperative to report it to us so that we can act quickly. Best regards, The minimx.fr team
P
Rating: 3 out of 5
Does not correspond to the order
Translated reviews
J
Rating: 3 out of 5
I think there is a lack of communication following my incident, so I don't know if you sent me a new rim or not
Translated reviews
G
Rating: 2 out of 5
I would like to be able to give my opinion on the product if I had received it. Carrier 0, no response on their number, no news. I will probably cancel
Translated reviews
Response from MiniMX
Hello, I am sorry to see that the delivery has not yet been made, we are contacting you today to resolve the situation, unfortunately we are closed on Saturday and Sunday and yesterday being 14/07 we are only becoming aware of the situation today. We are doing what is necessary with SCHENKER Sincerely, The minimx.fr team
B
Rating: 2 out of 5
Wiring harness matching the criteria, but no installation diagram, anyone like me who does not have original wiring harnesses is stuck...
Translated reviews
J
Rating: 3 out of 5
The parts were sent well but the parts are not the right ones, I will see the after-sales service
Translated reviews
M
Rating: 3 out of 5
I was waiting for a t-shirt that still isn't here after 2 weeks
Translated reviews
J
Rating: 3 out of 5
I have been ordering parts for years, very good site, however, the after-sales service is not very professional
Translated reviews
E
Rating: 3 out of 5
The handlebar protectors are not strong enough
Translated reviews
P
Rating: 1 out of 5
Product well received but does not work
Translated reviews
Response from MiniMX
Hello, You ordered a mounting plate for a kickstand compatible with Motocross CRZ ERZ classic model 150/250cc. It can only work or did you mean that it is not compatible :-) Which motocross and model do you have? Best regards, The minimx.fr team
P
Rating: 2 out of 5
I received a NIBBI 24 carburetor to replace the apparently defective PZ 22, originally mounted on a Probike 125 SE dirt bike. Unfortunately, the carburetor is too big to be installed because of the starter. So here it is! A half solution! Since I am a stubborn person, I made parts to modify the carburetor mounting so that it works. I spent the afternoon on it. And indeed, it works properly, even with a 24 carburetor mounted on the original 19 manifold.
Translated reviews
A
Rating: 3 out of 5
Hello, it's a pity that the stocks are not up to date on your site, and that you allow orders that ultimately will not be fulfilled. For my part, it seems like you are trying to sell a more expensive product to people so that they add a bit to get it. Some people save for months to buy what they dream of, and do not always have the means to add from their pocket, and they also buy according to their budget. The positive point is that the management must have felt that because a commercial gesture was made, I thank them for that, but sometimes you also have to listen to what people have to say and not just focus on sales.
Translated reviews
M
Rating: 2 out of 5
The inner tubes are not of good quality.
Translated reviews
V
Rating: 3 out of 5
I am quite unhappy because I bought an item of a certain value and I was charged almost 20 euros for shipping, I don't find that very commercial. I sent an email to report it and of course, no response, the customer service leaves much to be desired, it's a shame because the items sold are of very good quality.
Translated reviews
Response from MiniMX
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the shipping costs have been a source of dissatisfaction. Unfortunately, shipping costs cannot be free, as we have experienced an increase in transport costs in recent years, which does not allow us to offer this service. Therefore, there is a contribution to shipping costs for the dispatch of vehicles. We have received your email and responded to it; we noted that the response did not meet your expectations, but once again, if we could economically offer you free shipping, we would do so without hesitation. Being a merchant yourself, you understand that the various price increases that merchants have faced recently force us to review our pricing policies, especially regarding transport. Best regards, The minimx.fr team
S
Rating: 3 out of 5
The delivery was supposed to be made today but still nothing, otherwise customer service is top-notch, easy access site
Translated reviews
M
Rating: 1 out of 5
Order of a motorcycle announced as “in stock” with delivery within 48 hours after receipt of payment. Result? More than three weeks of waiting, no information, and a delivery now announced in a month, because documents are missing… documents that I was never informed I had to provide. Non-existent customer service: no communication, no transparency. I had to call them myself from Switzerland (at my expense) to learn that the motorcycle was actually out of stock, despite the “available” indication on the site. The cherry on top: their site even displayed the order as “delivered” when it was stuck in customs. Result: spoiled birthday gift for my little brother. No solution proposed, no compensation, nothing. Avoid if you are looking for a serious site. This kind of practice borders on false advertising.
Translated reviews
N
Rating: 3 out of 5
It's a very good site, I usually order from them, but despite that, I have had delivery issues several times (1 week delay for a 24h delivery..)
Translated reviews
A
Rating: 1 out of 5
Order still not arrived
Translated reviews
A
Rating: 1 out of 5
You sold me a motorcycle that was not in stock while it is still displayed as in stock on your website, I had to add 150€ to get another one that I didn't necessarily like. Your seller promised me an engine oil can that I never saw, not to mention the very disappointing delivery time from mini mx
Translated reviews
Response from MiniMX
Hello, We are sincerely sorry to learn that your experience with us did not meet your expectations. Regarding the oil can, I will credit the amount to your customer account. Best regards, The minimx.fr team
D
Rating: 2 out of 5
I ordered a fork clamp, the clamp is perfect but the screws do not match, impossible to use it. And the engine oil did not match the bottle I ordered, but for that, nothing disturbing, it's the same thing I needed, just not the right brand received. And for the kill switch, the on and off are reversed, during the installation I tried the wiring in both directions but the result is that I turn off the bike with ON and I turn it on when the kill switch is on OFF and it's impossible to reverse anything, just the box or the ON/OFF designation are reversed. Apart from that, out of the four items ordered, only one is fine. A bit disappointed knowing that I have already ordered from you and that I reordered precisely because of the trust I have in you.
Translated reviews
L
Rating: 3 out of 5
Long shipping, the motorcycle I chose was in stock and I had to call several days later to be told that my order was blocked due to lack of stock... I had to wait 3 weeks..
Translated reviews
J
Rating: 2 out of 5
I am still waiting for my order since 10/05/2025.
Translated reviews
C
Rating: 2 out of 5
Customer service is very limited! Pre-order tracking information nonexistent. After buying 3 motorcycles, quite disappointed with the last order, it's a shame.
Translated reviews
C
Rating: 3 out of 5
full of defects on it and I ordered an iPone pack I received a putoline pack not much bad but it's still annoying anyway
Translated reviews
L
Rating: 1 out of 5
I did not receive my wiring harness provided with my engine for an order of 1600 euros, so I ordered a harness from another supplier, happy to have been a customer with you
Translated reviews
Response from MiniMX
Hello, I think you are mistaken about the supplier, as you did not order an engine from us but indeed a harness for Daytona. Your orders with us amount to 43.98€ (Daytona harness) and 81.98€ (SKYTEAM tank). So happy to have you as a customer :-) Best regards, The minimx.fr team
A
Rating: 1 out of 5
Defective package and poor quality
Translated reviews
J
Rating: 1 out of 5
The regulator does not work, I connected it, no voltage output
Translated reviews