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A
Rating: 4 out of 5
Product matching the description
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 548 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
Well received quickly but not easy to order the right part, not enough description to find what I wanted, chain wheel not the right diameter. But good site anyway
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A
Rating: 4 out of 5
Very good
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A
Rating: 1 out of 5
After 20 days of delay without being notified, and the wheels of all the bikes warped, I think I will go my own way. Never recommend this site, because I have real doubts about the competence of the customer service.
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Response from MiniMX
Hello, All CRZ customers have been informed of the deadlines given by the manufacturer. All Dirt Bike wheels have a warp, to solve the problem, you need to tighten the spokes and have good tire pressure, as explained in the user manual. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 4 out of 5
Effective
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A
Rating: 4 out of 5
Serious site
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A
Rating: 4 out of 5
Good but too bad delivery is not free in 24h
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A
Rating: 1 out of 5
Delivery deadlines not respected, see the emails!!! And no tracking. No appointment taken by the carrier. Fortunately, we were at home.
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Response from MiniMX
Hello, The delivery times are guaranteed for mainland France. Since you want to be delivered in Belgium, the delivery times are slightly longer because it is the carriers from your country who take over. However, the carriers must make an appointment with you, this is an option we pay for to ensure greater delivery comfort for our customers. We will forward your information directly to our carrier. Best regards, The MiniMX team
A
Rating: 4 out of 5
Well-constructed site
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A
Rating: 1 out of 5
I did not receive my entire order and very poor packaging, I received my fuel tap broken..
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Response from MiniMX
Hello, Have you contacted our after-sales service? We remain at your disposal. Best regards, The MiniMX team
A
Rating: 2 out of 5
Package delayed by a week while I had chosen the delivery option in 2-3 days to my home, thank you.
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Response from MiniMX
Hello, The engines arrived on 13/07, you were informed of the restock date. Your engine therefore left on 13/07 for delivery on 16/07. We remain at your disposal. Best regards, The MiniMX team.
A
Rating: 4 out of 5
Great site with many good quality parts and a team ready to help in case of problems
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A
Rating: 4 out of 5
The site itself is good but I ordered a chain kit and had to remove 7 links because the chain was rubbing on the ground
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Very good, the description of the parts needs a bit of review, thank you
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 1 out of 5
I ordered a 940mm clutch cable and received a 900mm cable. I also ordered a yellow vent cap and received an orange one.
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Response from MiniMX
Hello, Dirt bike cables are standard. Sometimes measured from the sheath, sometimes overall, if it does not fit on your bike, it is because your routing is not correct, as once again it is standard. Best regards, The MiniMX team
A
Rating: 4 out of 5
Very complete
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A
Rating: 4 out of 5
Nothing to complain about. Fast delivery
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A
Rating: 4 out of 5
fast delivery, products not great
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A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
Very good site
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A
Rating: 2 out of 5
Following an order error, I requested to cancel the order, I was told that the package had to be received to make a return which cost me 15.65, so not great...
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Response from MiniMX
Hello, When orders are shipped, we cannot intercept them and therefore stop the delivery. You did not need to pay for your return, but simply refuse your delivery. Best regards, The MiniMX team.
A
Rating: 2 out of 5
Correct.
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A
Rating: 4 out of 5
site with good products and competitive with payment ease.
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A
Rating: 4 out of 5
Very fast delivery, a bit expensive for Martinique.
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A
Rating: 4 out of 5
good choice of parts, fast shipping
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A
Rating: 4 out of 5
Customer service and staff very responsive
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A
Rating: 4 out of 5
Very clear, large selection of spare parts
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A
Rating: 4 out of 5
Order received on time
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A
Rating: 4 out of 5
Satisfied, can't wait to install the part. However, the screws are not provided with the ignition plate, I will have to get 2 because it's impossible to loosen the old one with a screwdriver
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A
Rating: 4 out of 5
good, no issues for now
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A
Rating: 4 out of 5
very good
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A
Rating: 1 out of 5
YOU LEAVE A MESSAGE BUT IT IS NOT READ BY THE SERVICE. GREAT!!! THANK YOU MINIMX
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Response from MiniMX
Hello, The messages are intended for the carriers, absolutely not to modify an order you have placed or if you made a mistake. If you wish to make a last-minute change, if it is still possible (order not shipped), our customer service is at your disposal at 0972390537, and will do everything possible to proceed with the change you want. Best regards, The MiniMX team
A
Rating: 4 out of 5
Clean and clear.
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A
Rating: 4 out of 5
Very good, it's clear you can find everything, well done
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A
Rating: 1 out of 5
The only thing I am satisfied with is the customer service woman who handled my problem with great professionalism
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Response from MiniMX
Hello, Indeed our customer service is here to help you answer your questions or resolve your problems. We are happy to know that the necessary has been done. Best regards, the MiniMX team
A
Rating: 4 out of 5
Super service
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A
Rating: 2 out of 5
Good products, bad delivery.
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Response from MiniMX
Hello, What happened with your delivery? The tracking indicates a receipt 48 hours after your order was placed. We remain at your disposal. Best regards, The MiniMX team.
A
Rating: 2 out of 5
Missing parts in the order, no news from the site.
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Response from MiniMX
Hello, Unless we are mistaken, we have not received any return after sending our after-sales form. Did you receive it? Best regards, The MiniMX team.