The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Minimal service at its best but the condition of the package upon delivery was disastrous... I even wonder how my motorcycle could hold up... front brake disc warped nonetheless...
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
The delivery was delayed even though I paid an extra €11!! Then the carburetor is leaking so this is the last time I order from you
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Response from MiniMX
Hello, We are sorry that you had to endure an inconvenience. Regarding the delivery, I confirm that the package left our warehouses on 15/06 (the day of your order) on time for express delivery. Given your tracking, it seems there was a sorting error at the TNT center which explains this delay. Once your order is in the hands of the carrier, they are responsible for its proper delivery. In case of a problem, we invite you to contact our customer service who will take the necessary steps. Regarding your carburetor, where does the leak come from? We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Good stuff.
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Rating: 4 out of 5
Delivery a bit long but not disappointed, the motorcycle was complete in good condition, easy to assemble and works very well so quite happy
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Rating: 4 out of 5
Professional
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Rating: 1 out of 5
Very bad site, I strongly advise against it, delivery after 10 days, motorcycle received in red when it was supposed to be black, hard to start, advisors who are useless, very dissatisfied with the site
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Response from MiniMX
Hello, When you buy a dirt bike, regardless of the brand, adjustments such as carburetor or valve adjustments are required. I invite you again to consult our tutorial to help you better (YouTube channel), and our technical service remains at your disposal to assist you. However, some mechanical knowledge is essential in Pit bikes, just as it is for Quads, Pocket bikes, or Moto Cross. Regarding the motorcycle, they are delivered with their original deco kit and with (apart) you have the various elements to install to decorate the motorcycle according to the finish you have chosen. We do this because many customers are happy to be able to get hands-on with the motorcycle and its original deco and fairing just in case, and thus install the different deco elements once they have mastered the Dirt bike. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
You should ask the customer to describe their vehicle and then display all its parts according to the model
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Acheteur Vérifié
Rating: 1 out of 5
Mediocre after-sales service, if you have a problem with a part or a motorcycle you can always run because the after-sales service does not take our issues seriously. In the end, they blame the manufacturers while they are the ones who take the money, it's pathetic. I advise against this site, because if you have a problem, they send you running. My motorcycle that I took for 2000 euros is poorly adjusted, starts very badly, they clearly told me that even if it is guaranteed for 1 month, it is at my expense because it arrives in a box, so BE CAREFUL.
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Response from MiniMX
Hello, Your motorcycle is covered by the manufacturer directly under warranty. Our after-sales service is doing its best to ensure that your coverage is as quick as possible. Our after-sales service has contacted you several times by phone and informed you about the progress of your coverage. YCF has committed to send you a tank and indeed it has been shipped and received. Regarding the adjustment, indeed carburetor adjustments are very common in Pit Bikes and regular. I invite you again to consult our tutorial to help you better (YouTube channel), and our technical service remains at your disposal to assist you. However, some mechanical knowledge is essential in Pit bikes, just as it is for Quads, Pocket bikes, or Moto Cross. We understand your inconvenience, however, your comment concerns a previous order. Remaining at your disposal at 0972390537. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Delivery on time but my package was damaged
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Acheteur Vérifié
Rating: 4 out of 5
Serious site
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Acheteur Vérifié
Rating: 2 out of 5
They sent me the wrong items, I returned them with a return label at the beginning of the week to explain the error and especially I need the items I ordered quickly but I don't know when they will arrive. And I hope that the return shipping costs will be refunded. Unfortunately, I have no news from anyone.
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Response from MiniMX
Hello, We are sorry for the inconvenience. We will resend your rims as soon as possible. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 4 out of 5
good
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Acheteur Vérifié
Rating: 4 out of 5
Affordable customer service. Quick and clear response. Choice of items
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to complain about regarding the quality-price ratio. 4 stars because of a sewing defect in the protective vest
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report, very fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
Order arrived in 3 days, perfect packaging and good quality
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Acheteur Vérifié
Rating: 2 out of 5
The site is well made, however, the green scoops are missing due to a stock shortage, which I can understand, but no one told me and basically, it's up to me to contact the site to find out what's going on, and I end up with a multicolored bike that is not pretty at all for the moment, so I hope to receive them before June 29 for my son's birthday, the foam protector does not correspond to the model of the ordered bike, moreover, I sent a message to find out if the bikes arrived assembled, I was told the next day that only the fork and the wheel were included. So far so good. So I thought cool, it's easy and I ordered, and upon receiving the bike surprise I received the basic Bastos L50 and some stickers, and that's less funny, I have to peel off the stickers and properly stick the new ones, when you've never applied a sticker it's super laborious and the final result is not great so I would have known... In summary, on the site when you see a bike and buy it, you expect to receive what you ordered!!
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Response from MiniMX
Hello, Indeed we are out of stock on the green scoops. You should have been informed by email of this shortage (check your spam) but we did not want to block the order because ultimately it is the bike that is most important. Your green scoops are on backorder and will be shipped to you immediately after they return to stock. These are imported products that sometimes take longer to come back. We remain at your disposal. Best regards, The MiniMX team.
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Rating: 4 out of 5
Very short delivery time, that's very good, good advice from the site, just a small issue with the carrier who delivered damaged packages.
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Acheteur Vérifié
Rating: 4 out of 5
good delivery within the deadlines, parts not always compatible with Chinese dirt bikes without adaptation
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Acheteur Vérifié
Rating: 4 out of 5
Good product and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Package received quickly, product compliant.
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Rating: 4 out of 5
Very good site, a lot of choices, delivery always on time and customer service always there to respond. Very professional. I recommend it.
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
good and fast
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Acheteur Vérifié
Rating: 4 out of 5
Accessible, fast shipping, the product corresponds to the price.
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Acheteur Vérifié
Rating: 1 out of 5
Order placed on 03.06.2018, Motorcycle out of stock, replaced and delivered by a cheaper model with a kit (same price so no gesture). Motorcycle delivered 11 DAYS later and still not the right model. Still no gesture and for
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Response from MiniMX
Hello, We are very surprised by your message because no, you did not receive a cheaper motorcycle, they are at the same price. You did receive the motorcycle in the desired color, except that it is in 12/14 and not in 14/17 but as you agreed with the sales service, the 14/17 wheels will be shipped to you shortly. You will therefore have two complete sets of wheels that you can use at your convenience. You took several days to get back to us after our proposal which delayed the delivery because without your agreement, we could not ship you a motorcycle. Best regards, The MiniMX team
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Rating: 4 out of 5
Good job
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Acheteur Vérifié
Rating: 4 out of 5
good
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Acheteur Vérifié
Rating: 4 out of 5
Well received, good parts thank you
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Good site
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
I recommend this site
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Acheteur Vérifié
Rating: 4 out of 5
Quality!
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Acheteur Vérifié
Rating: 4 out of 5
It repaired my motorcycle but a screw was missing
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Acheteur Vérifié
Rating: 4 out of 5
Very good site, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Very good site, still be careful about the quality of certain products
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Acheteur Vérifié
Rating: 4 out of 5
GOOD
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