Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 4 stars

Reset filters
E
Eliott L.
Rating: 1 out of 5
Super motorcycle product very well, but for the shipping very complicated no deadlines respected marked in stock on the internet while not, in short, I ordered precisely because it was the only one in stock
Translated reviews
Response from MiniMX
Hello, Sorry for the delay of a few days, we should have received the shipment earlier and unfortunately with the holidays, it delayed the delivery. Please excuse us for this inconvenience which is usually not in our habits. Best regards, The minimx.fr team
T
Thomas J.
Rating: 4 out of 5
The motorcycle is very good, nothing to say. Upon delivery, I noticed that the mudguard of the motorcycle was bent. I sent an email to customer service, their response was to leave the motorcycle in the sun and it will return to normal by itself.
Translated reviews
B
Bruno F.
Rating: 4 out of 5
Good
Translated reviews
N
Nathan H.
Rating: 4 out of 5
Fast and efficient
Translated reviews
A
Alexandre P.
Rating: 4 out of 5
Very good reliable and efficient site
Translated reviews
J
Jordan P.
Rating: 2 out of 5
The delivery is not fast enough, it says 48 hours to 72, I waited more than 8 days while I ordered 2 motorcycles for almost 3000 euros.
Translated reviews
M
Mathéo D.
Rating: 4 out of 5
Very good quality of delivery
Translated reviews
F
Franck V.
Rating: 4 out of 5
In accordance with the description and an affordable price
Translated reviews
N
Nicolas M.
Rating: 1 out of 5
Hello, I have not received my order....
Translated reviews
D
Djibril O.
Rating: 1 out of 5
The after-sales service is very poor. Very complicated to make a return
Translated reviews
N
Nathalie F.
Rating: 4 out of 5
I ordered this launcher for the second time because the first one broke inside as the parts are not very sturdy plastic
Translated reviews
S
Steve R.
Rating: 1 out of 5
False advertising on delivery!
Translated reviews
Q
Quentin L.
Rating: 4 out of 5
Order received in good condition and well packaged, meets my expectations. (just missing the assembly instructions) Only negative point regarding the delivery, appointment made with the carrier for the delivery date (1 day off taken for that) and no delivery person came that day, I had to drive 2 hours round trip to pick up my package. So I don't think I will make a new motorcycle purchase with this carrier.
Translated reviews
M
Matthias H.
Rating: 1 out of 5
Delivery within 24/48h don’t count on it, order placed on 28/04 received on 15/05. They do not know how to manage their stock and sell you products that they do not even have on site. Avoid for vehicles!!!
Translated reviews
Response from MiniMX
Hello, Your order was for a DRIFT 150cc 14"/17" which was on pre-order, we had a slight delay in reception and did our best to catch up, it seems that this was not enough to satisfy you, our stocks are synchronized on the site and displayed when it is a pre-order. Your order placed on 28/04 at 5 pm was shipped upon receipt of the DRIFT, this adds to the public holidays, we are sincerely sorry that the delivery took so long. Aware of your dissatisfaction with the delay, please believe that we did our utmost to reduce the delay both in the preparation and shipping of your order. Best regards, The Minimx team
M
Maxance F.
Rating: 2 out of 5
Arrived damaged, bad packaging.
Translated reviews
J
Julien G.
Rating: 4 out of 5
good site
Translated reviews
G
Geoffroy M.
Rating: 4 out of 5
Very good site
Translated reviews
G
Geoffroy M.
Rating: 4 out of 5
Very good site
Translated reviews
S
Sébastien P.
Rating: 1 out of 5
I was disappointed because of a lack of paint and a dent where the screw for the brake disc is
Translated reviews
D
David V.
Rating: 4 out of 5
Fast delivery
Translated reviews
P
Pauline M.
Rating: 1 out of 5
Hello. We have placed orders 3 times. Twice the motorcycle chain came off after 5 minutes
Translated reviews
Response from MiniMX
Hello, I am sorry that your chain broke for the 3rd time but I think you have a setting problem and that the problem does not come from the chain. A transmission chain must be adjusted to avoid derailing if not tight enough or breaking if too tight. A tutorial on our YouTube channel is available to help you; otherwise, do not hesitate to contact us so we can assist you. Best regards, The minimx.fr team
S
Sandrine G.
Rating: 4 out of 5
Satisfied, small hiccup on the delivery.
Translated reviews
P
Patrick D.
Rating: 4 out of 5
Nothing to say
Translated reviews
M
Mickaël S.
Rating: 4 out of 5
Easy assembly, but still missing assembly instructions, it can be complicated for some
Translated reviews
A
Armand C.
Rating: 2 out of 5
A considerable delay, an unpleasant customer service. I sent an email and have not received a response to this day.
Translated reviews
Response from MiniMX
Hello, It is important to emphasize in your case that we had no delay in preparing your order placed on 25/04, it was prepared and shipped the same day, you chose TNT transport which did not respect the 24H deadline, I am really sorry for this delay. We have made a complaint to TNT to be compensated and are waiting for their response. Please understand that this is independent of our will and that we do not intervene in the quality of TNT transport and apart from making a complaint, we cannot do anything more... Best regards, The minimx.fr team
A
Aurelien Z.
Rating: 1 out of 5
Quad crz 110 cc to avoid, just like mini mx and its shattered customer service.
Translated reviews
Response from MiniMX
Hello, We thank you for taking the time to share your experience. We are sincerely sorry to learn that the CRZ 110 cc quad did not meet your expectations and that our after-sales service may have disappointed you. I tried to raise a ticket using your email but I cannot find any after-sales request under your name and order. What is happening to you? Best regards, The minimx.fr team
F
Fabrice T.
Rating: 1 out of 5
Very disappointed because the gaskets are not the right size even though it is indicated that it is compatible with my engine. Misplaced studs. Had to reinstall the old ones.
Translated reviews
Response from MiniMX
Hello, These are indeed the original compatible gaskets for LIFAN and YX that we have been selling since 2012. What engine number do you have and where does the engine come from? Best regards, The minimx.fr team
T
Thomas A.
Rating: 1 out of 5
Hello Following the order of 01/05/2025. I still haven't received anything, I find it long. Thank you
Translated reviews
Response from MiniMX
Hello, Your order was placed on May 1st (holiday) and prepared and shipped on May 2nd without delay and handed over to Colissimo for delivery to a pickup point. I invite you to track your package which is currently being delivered to the selected pickup point. Best regards, The minimx.fr team
F
Franck C.
Rating: 1 out of 5
I am still waiting for the sticker kit for the motorcycle bought for my son 125 dirt, I am indeed not happy
Translated reviews
Response from MiniMX
Hello, Your order concerns spare parts, we tried to find the order you mentioned with your name and email and could not find your request for the sticker kit. Can you provide me with more information so that I can escalate the information to customer service? Best regards, Mini MX
B
Bardin B.
Rating: 4 out of 5
Minimum fast delivery, perfect customer service.
Translated reviews
N
Nathan W.
Rating: 2 out of 5
Late delivery and request for additional fees for faster delivery. The title
Translated reviews
Response from MiniMX
pre-order
G
Ghislain G.
Rating: 4 out of 5
Good but pre-order delay incorrect
Translated reviews
V
Vincent S.
Rating: 4 out of 5
Good communication, careful shipping with a few days delay but it's not a big deal, I wasn't in a hurry... The only slightly annoying thing, the package did not arrive on the day indicated on the tracking and the delivery person contacted me 1 hour and 30 minutes before arrival. I was able to free myself from work but it can be difficult to manage if you can't get away... In any case, I recommend and will recommend this site which seems serious to me.
Translated reviews
N
Nattan D.
Rating: 4 out of 5
I lost a screw from the carburetor, remember to tighten all the screws from time to time
Translated reviews
H
Hassen M.
Rating: 4 out of 5
Good
Translated reviews
N
Nathan M.
Rating: 4 out of 5
Very good customer service attentive for any information, very friendly!!
Translated reviews
G
Gregory V.
Rating: 1 out of 5
Hello order placed on March 21 received on April 26!
Translated reviews
Response from MiniMX
Hello, You ordered a CRZ 16" balance bike, this product was indicated as pre-order and has experienced a delay with the supplier. We sincerely apologize for this long wait which is beyond our control, and we hope that you are nonetheless satisfied with your balance bike. Best regards, The minimx.fr team
O
Olivier S.
Rating: 4 out of 5
Identification of needs very easy, and interesting video
Translated reviews
L
Logan L.
Rating: 4 out of 5
October 10
Translated reviews
F
Fabrice M.
Rating: 4 out of 5
Service attentive and professional but I am waiting for my issue with the Spy seal to be resolved otherwise great
Translated reviews