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Rating: 4 out of 5
Easy to use
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
Mini mx still great but I can't say the same about the reception of the package, the delivery person ripped the box but nothing was missing
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Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
Package compliant
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Rating: 2 out of 5
section of each article. This allows us to verify compatibility information and gives us the opportunity to provide you with a precise answer. I hope to count you among our customers again, I will contact you to offer you a commercial offer to apologize for the situation, Best regards, The MiniMx team
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Does not match the description, the dimensions on the packaging do not match the packaged product
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Rating: 4 out of 5
very good but a bit complicated for a return of goods
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Rating: 4 out of 5
Package arrived on time
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Rating: 4 out of 5
Received quickly
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Rating: 4 out of 5
Very good site!
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Rating: 4 out of 5
Very good site, delivery in 5 days. Despite that, many parts are out of stock and not much protection in the collisimo boxes
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Rating: 4 out of 5
Very good site has a lot of product shortages
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Rating: 4 out of 5
Overall good, but there is a lack of seriousness either in the packaging or in the parts sent or in the selection of products you send... otherwise very reasonable prices and shipping in a reasonable detail
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Rating: 1 out of 5
Complete cylinder head ordered, delivered without rockers and I had to pay for the rockers or try to get a refund! Not normal!
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Response from MiniMX
Hello, Indeed the cylinder heads we received during our last shipment were delivered to us without the rockers. We have sent you a prepaid Colissimo voucher to return the cylinder head at no cost to you. You will be fully refunded for your order. Please excuse us for the inconvenience caused, we are doing our best to ensure that this kind of situation does not happen again in the future. Best regards from the entire MiniMx team. Sportively MiniMx
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Rating: 4 out of 5
the packaging damaged
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Rating: 4 out of 5
Effective, simple and fast
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Rating: 4 out of 5
Not precise enough on the motorcycles
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Rating: 2 out of 5
The pickup point is closed, I have been waiting for my package for 2 weeks, it is up to me to take steps to retrieve my package and minimx is shirking responsibility for this even though this pickup point was a suggestion from them.....
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Response from MiniMX
Hello, First of all, thank you for the comment you left us, we are trying to improve our service thanks to the feedback from our customers. I understand the inconvenience encountered. We take great care to ensure that all our orders meet the announced deadlines. However, despite our efforts, your order arrived one day late. That is why, as compensation, I have issued you a voucher allowing you to save on your next TNT shipping costs on the MiniMx site, to prove to you during your next order that we do our utmost to meet our deadlines. Please accept our sincerest apologies, Sincerely, MiniMx
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Rating: 4 out of 5
To recommend. Too bad there are no gifts or discount vouchers for future orders..
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Response from MiniMX
Hello, thank you for your comment and your rating, please note that by ordering from MiniMx you benefit from loyalty points that allow you to save on your next order. They are available in your client area under 'my loyalty points'. You can also choose a gift from 30€ of cart. Sportingly MiniMx
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Rating: 2 out of 5
Not the right screws
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Response from MiniMX
Hello, thank you for the review you left us, please know that if the item does not suit you, you can return it to request a refund. Also, I am trying to understand how these brake screws, which are originally mounted on all the Dirt bike models we sell, are not the right ones? We hope to see you again among our customers, Sincerely, MiniMx customer service
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Rating: 4 out of 5
Good reliable site. Good choice of spare parts for pit bikes and others.
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Rating: 4 out of 5
Very good site, reasonable price but bugs a lot on phone or tablet, only negative point.
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Rating: 1 out of 5
Order placed on the 21st still not received
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Response from MiniMX
Hello, Please excuse us for the delivery delays of your order. Your order placed on the evening of July 21st was shipped on the morning of July 22nd from our warehouse. Our carrier Colissimo has indeed delayed the delivery of your order for a reason we do not know. A complaint has been made. I invite you to contact our customer service at [email protected] to recover a voucher allowing you to have your next shipping costs waived. Please again accept our sincerest apologies, Sportively the MiniMx customer service
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Rating: 4 out of 5
The site is great, not very expensive, but the tablet version bugs a lot.
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Rating: 4 out of 5
Quite satisfied overall.
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Rating: 4 out of 5
satisfied
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Rating: 4 out of 5
fast shipping
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Rating: 4 out of 5
Well-packaged parts, fast delivery.
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Rating: 4 out of 5
good site and correct
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Rating: 1 out of 5
Site with many bugs and always issues with credits
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Response from MiniMX
Hello, What problem and bugs did you encounter? To improve our services, we would appreciate it if you could report the bugs during your order. However, I note that the delivery of this order was made within the deadlines and we hope that the products meet your expectations. Best regards, Mini MX
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Rating: 4 out of 5
good
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
no issues, I just didn't receive the stickers that were in my order.
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Rating: 4 out of 5
I had some communication problems at first with minimx but everything is fine now.
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Rating: 4 out of 5
hello, problem with package tracking. other than that, nothing to say, best regards, Georges PALOT
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Rating: 4 out of 5
Very satisfactory with a very pleasant customer service.
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Rating: 4 out of 5
package a bit poorly done. But otherwise the brake is superb.
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Rating: 4 out of 5
Nothing to say except the delivery supposedly in 48/72 hours and received after 7 days.
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Very good, quickly prepared and sent, too bad about the delivery time for me, colissimo took a while.
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Rating: 4 out of 5
the post lost my package but when I contacted you everything was back in order very quickly.
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