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Rating: 4 out of 5
Very good site, the Dirt meets my expectations and my kid received it on time for his birthday and was very happy with his gift.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
Good.
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Rating: 4 out of 5
Good.
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Rating: 4 out of 5
Nothing to complain about... Keep it up.
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Rating: 4 out of 5
Excellent after-sales service for me but good for my godson miniMx.
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Rating: 4 out of 5
Fast, but free delivery is only free at pickup points.
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Rating: 4 out of 5
Top-notch.
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Rating: 4 out of 5
Well received on time.
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Rating: 1 out of 5
No description because the fixings to attach the output pinion are missing
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Rating: 4 out of 5
The site does not clearly specify that the mini bikes need to be assembled upon receipt and that a minimum of specific tools such as torque wrenches are required.
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Rating: 4 out of 5
Well-designed site, good price, branded parts. I recommend.
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Rating: 2 out of 5
The site has some bugs during the ordering process, and unfortunately has excessively high shipping costs (€7.80 for home delivery), which is almost €4 more expensive than on a regular site.
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Response from MiniMX
Hello, Home delivery unfortunately remains at a rate of €7.90. We offer delivery at €5.90 to relay points and free for orders over €59, which is one of the best delivery rates. What bug did you encounter during your order? The rating is quite severe, but we will strive to improve our services and remain attentive to your comments. Best regards, Mini MX
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Rating: 1 out of 5
Good products with bad order preparers
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Rating: 4 out of 5
No disappointment with my order! Very good!
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Rating: 4 out of 5
Good quality products, very good site to recommend.
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Rating: 1 out of 5
Too long the transport I ordered 4 screws I received them and none are the same size and 2 bolts for screws you will never see me again
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Response from MiniMX
Hello, We apologize for the delay, Monday being a holiday your package could only be delivered on Tuesday, May 17th. Regarding the engine support shafts, they are 112mm and 118mm shafts, so two different sizes of shafts, in case these shafts do not suit you, you can return them to us within 14 days after your delivery. Remaining at your disposal at 0972390537. Sportively, Mini MX
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Rating: 4 out of 5
Very good site, parts are perfect, I recommend it!!
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Rating: 4 out of 5
Good team.
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Rating: 1 out of 5
1 package never arrived and 1 incomplete return, and the carrier does not respect the deadlines. TNT even declared the package delivered on Friday, May 13, 2016, while the delivery was made after a follow-up on the 17th! However, I appreciated the follow-up from the minimix team.
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Rating: 4 out of 5
Good.
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Rating: 2 out of 5
I received my wheel, the big problem is that the description mentioned a 190mm disc and I received a 220mm disc. I tried to call customer service for over 3 hours, no one ever answered me, so I ordered a 190mm disc. It's a shame that we can't reach customer service, so my discount on the wheel went to ordering a disc, so I'm a bit disappointed, especially since my son couldn't ride over the weekend.
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Rating: 2 out of 5
3 orders, 2 problems, no response by email or phone, discounts never arrived, not very customer-friendly at all!!!
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Response from MiniMX
Hello, What problem did you encounter regarding order 53309 (Returnable brake lever and air valve)? So that we can forward it to customer service and respond to your request quickly, please do not hesitate to contact us at 0972390537. Due to a large number of emails, it may happen that the response time by email is longer. We apologize for the inconvenience and hope to respond to your customer service request as soon as possible. Best regards, Mini MX
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Rating: 1 out of 5
No deadlines were respected, customer service is terrible. No commercial gesture, really disappointed!
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Response from MiniMX
Hello, We kindly ask you to excuse us for the delivery delay; however, delivery times for Belgium can sometimes differ from French deadlines of 48H/72H. Some deliveries can take up to 10 days and be disrupted by shipping outside of FRANCE Colissimo. Your package was delivered as per the COLISSIMO EXPERT INTERNATIONAL tracking. To respond quickly to your request, please do not hesitate to contact us by phone at 0972390537 (+33 France indication). Best regards, Mini MX
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Rating: 4 out of 5
All good, compliant.
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Rating: 4 out of 5
The only downside is that the item was unavailable after the order, so a proposal was made for another more expensive model.
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Rating: 4 out of 5
Happy with the service.
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Rating: 4 out of 5
Good after-sales service.
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Rating: 4 out of 5
very good after-sales service
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Rating: 4 out of 5
Good: well-presented site, complete and relatively reasonable prices
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Rating: 4 out of 5
RECEIVED MY ORDER ON TUESDAY AND I ORDERED ON FRIDAY BEFORE, TOP
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Rating: 1 out of 5
rim arrived warped on my CRZ, leaking tank, and bent handlebars, no response despite my email. BRAVO
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Response from MiniMX
Hello, We are still waiting for photos/videos to initiate the warranty process and respond precisely to the issue you are experiencing. To date, we have still not received a response to our last email indicating that your request has been acknowledged and that we need additional information. Please accept our sincere greetings. Best regards, MiniMx
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Rating: 2 out of 5
The suspension, in my opinion, has already been mounted! (scratch on the axle fixing passage!) It would have been good to specify!!!
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Response from MiniMX
Hello, All the parts sold on MiniMx are new parts. However, it is possible that some parts may be damaged during transport. If this is your case, you always have the option to contact customer service at [email protected] or at 09.72.39.05.37 to find a solution to your issue. I also remind you that if the item does not suit you, you have 14 days from the receipt of the order to return the items and request a refund. I sincerely apologize for this inconvenience. Sincerely, MiniMx
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Rating: 2 out of 5
Order visual not conforming to reality and requires modifications
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Response from MiniMX
Hello, the images of our products are meant to illustrate the product sheets, it is possible that some details may escape our vigilance. If an item does not suit you, you have the option to return it within 14 days after receiving the package. You can also help us improve the site by informing us of the item that does not match its photo, we will take the necessary steps afterwards. You can contact our customer service by email at [email protected] or by phone at 09.72.39.05.37, they will be able to find a solution to your problem with you. Please accept our sincerest apologies for this inconvenience. Sincerely, MiniMx
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Rating: 4 out of 5
Good!
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Rating: 4 out of 5
Choice and speed in shipping
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Rating: 4 out of 5
nice little machine, delivery time respected (because it was for my son's birthday and I ordered at the last moment). However, the plastics are a bit twisted, apart from that it's perfect
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Rating: 4 out of 5
Very good site, reliable.
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Rating: 4 out of 5
Great
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Rating: 4 out of 5
wheel well received and in accordance with my purchase but did not receive the sticker
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Rating: 4 out of 5
Fast and careful shipping
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