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A
Rating: 4 out of 5
Rather pleasant site and makes you want to buy. A bit complicated to understand when you don't know much about this type of vehicle but a lot of explanations.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
The year and model should be indicated more often in the descriptions of the parts.
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M
Rating: 4 out of 5
Perfect delivery was very fast the quality of the parts is impeccable only concern is that it doesn't fit on my bike
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C
Rating: 4 out of 5
Delivered very quickly bike in new condition nothing to say to see in the long term just when you have little gas left the carburetor doesn't keep up and the bike has big gaps and stalls
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R
Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
Good
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B
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
An excellent advisor Matthieu
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W
Rating: 4 out of 5
Perfect
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C
Rating: 4 out of 5
the delivery was made later than expected... but they kept me informed of where it was... There was no instruction manual for assembling some elements, but after contact, they gave me links to videos... The assembly is not complicated either... The motorcycle runs well, no adjustments to be made, my children have been riding it since this weekend and are satisfied. It is in the break-in period (three full tanks of gas and it will be done)
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J
Rating: 4 out of 5
As usual with the very professional site
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P
Rating: 1 out of 5
The order was not the right one...
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B
Rating: 1 out of 5
Delivery delayed and vise that fits in the cylinder head without forcing.
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L
Rating: 4 out of 5
Correct price, with rather fast shipping
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M
Rating: 4 out of 5
Only downside, no assembly instructions and recommendations for adjustments (chain,...) nor the first start-up. And did not receive the free sticker
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M
Rating: 4 out of 5
Satisfied
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T
Rating: 4 out of 5
Very good
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S
Rating: 4 out of 5
The site is very good!
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C
Rating: 1 out of 5
Oil cover broken.
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F
Rating: 2 out of 5
Engine received well but damaged with scratches on the aluminum casing, the protections inside the box are in pieces and no response by email for a commercial gesture or anything else.
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K
Rating: 4 out of 5
Motorcycle delivered in good condition
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M
Rating: 2 out of 5
Top delivery with scheduled appointment, and that's the only thing that went well because the 48-hour delivery is a lie, we waited 3 weeks before receiving it, there was no stock as they boast.
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Response from MiniMX
Hello, I'm sorry that you experienced a return on a pre-order. We indicated the delay on a restock, particularly on the Mini MX BIG S and R range. We did our best to process the shipment upon receiving this model, which is now available in our stock among a large number of models. Best regards, Mini MX.
E
Rating: 2 out of 5
The exhaust cartridge tip is not the right model and was broken in the plastic before unpacking.
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R
Rating: 4 out of 5
Top customer service, good price
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J
Rating: 1 out of 5
The after-sales service leaves much to be desired, very unpleasant!!!
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S
Rating: 4 out of 5
Navigation on the website is perfect but on the other hand, a lot of time before delivery, we have largely exceeded 72 hours, I ordered on 21/01/2025 and I will probably receive it on 28/01/2025
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D
Rating: 1 out of 5
Problem with the order, the return is at our expense despite a new order.
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J
Rating: 4 out of 5
Fast and complete
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N
Rating: 1 out of 5
Unfortunately, I am quite disappointed, despite the delivery time being satisfactory, the rim arrived without any protection, all damaged everywhere with pieces floating in the rim :( I was eager given the reviews but very very disappointed, I will return it.
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S
Rating: 1 out of 5
I ordered a motorcycle and consumables on a Monday morning from my work, in order to receive the motorcycle before the weekend. I rushed and forgot to enter my promo code. I informed the site in passing and they never accepted to refund me the difference which I find very uncommercial.
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B
Rating: 4 out of 5
First purchase made at minimx and not disappointed, product quality and service present, correct price and timely delivery. I recommend
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P
Rating: 4 out of 5
Good design
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A
Rating: 4 out of 5
Very good site.
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R
Rating: 1 out of 5
Despite the good reception from the after-sales service, I received a damaged part and after calling several times and sending the video of the problem as requested on your Instagram account, I have not received any response for 2 weeks, rather disappointed, I hope to resolve this quickly to change this negative review
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J
Rating: 2 out of 5
Customer service that doesn't want to hear anything despite very poorly printed stickers, a fork plastic rubbing, and bent radiator fins, and 1 screw that holds the front wheel axle is missing but will be sent. Customer service responds that it doesn't prevent riding, that given the price they are sold for, that's how it is. Strange response in my opinion.
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S
Rating: 1 out of 5
I received the package but unfortunately its contents are not compliant (two pads of the same side)
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R
Rating: 1 out of 5
Extremely disappointed I ordered during the so-called Black Friday at 3565€ including tax only to be charged an additional fee that ultimately makes me pay the initial price of the motorcycle (4400) with the excuse that I bought it excluding tax and moreover it was up to me to contact them to be informed.... and to top it off no container for my delivery scheduled before Christmas (3 weeks of waiting before delivery) and not even an apology gift or a discount in short I am very angry
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Response from MiniMX
Hello, The pre-order dates are clearly indicated on the site in full transparency. It is important to clarify one point, if you set the billing in Martinique and the delivery in France we cannot bill excluding tax, these are the laws and we are obliged to comply with them, we therefore explained to you that you need to pay the VAT because we will pay it. Regarding availability, we have done everything to ship the goods as soon as they are received and actually did so on the same day. I am sorry that the deadlines did not meet your expectations, we hope nevertheless that the delivery went well and we remain at your disposal. Do not hesitate to contact us for a next order we will try to make a commercial gesture. Best regards, Mini MX
N
Rating: 1 out of 5
Ordered on 28/12, normally delivered in 24/48h, to this day still nothing received
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Response from MiniMX
Hello, December 28 is a Saturday, unfortunately we do not ship on Saturdays or Sundays, your order was therefore shipped without delay on Monday 30/12. Dependent on the carriers, days like the 31st and January 1st have delays beyond our control. I invite you to check your DPD tracking. Best regards, Mini MX
E
Rating: 4 out of 5
Good site
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M
Rating: 1 out of 5
After paying 12€ for shipping, the package was received 4 days later instead of 24h
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