The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
I just received my order, I am surprised because in the photo on the site it is photographed with the brake disc but on the received wheel there is none.
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Lucas S.
Rating: 1 out of 5
I was missing a part in my order, I was offered for the second time as a gift a poster I am still waiting for it
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Jonathan S.
Rating: 2 out of 5
First order placed at the beginning of October, I did not receive the correct product, not matching the photo on the site. I am still waiting for my refund, I reordered thinking it was a mistake, which can happen, and now I still do not receive the correct product, identical to my return, so still not compliant with the balance bike.
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Kylian A.
Rating: 1 out of 5
Site ok, just motorcycle of poor quality for the price
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Geoffrey V.
Rating: 4 out of 5
satisfied, responsive customer service and attentive.
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Mathieu H.
Rating: 4 out of 5
Very nice motorcycle
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Samir L.
Rating: 1 out of 5
The site is very good, but sometimes we get a bit lost
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Noha L.
Rating: 4 out of 5
You are perfect I am satisfied except for two or three things like there is no tool provided which would have been nice and the shock absorber is empty it had no oil inside so it doesn't absorb very well.
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Jason G.
Rating: 4 out of 5
As for the wheel axle, perfect, I thank you as well as for the electric quad, it's top. As for the poster as a gift, thank you too but it is damaged as if it had been folded several times so we can't hang it up.
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Julien P.
Rating: 4 out of 5
Very good motorcycle now to see over time just a small negative point if you order in the morning it is very possible that they do not ship the motorcycle on the same day unfortunately.
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Stevens B.
Rating: 1 out of 5
Fast delivery but not the right screw at all, disappointed
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Rémi D.
Rating: 4 out of 5
Very well arranged
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Joris V.
Rating: 1 out of 5
Motorcycle not solid at all
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Christophe C.
Rating: 4 out of 5
Hello, please change the carrier, I had to call three times because the first time they told me the package was delivered but I hadn't received anything, the second time they said it was in delivery, nothing, the third call I spoke to a more professional person and they rescheduled and finally delivered, change distributor the engine had leaked oil everywhere.
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Julien L.
Rating: 4 out of 5
Order shipped quickly
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Florent Q.
Rating: 4 out of 5
The number of discounts available on the site does not inspire confidence but very good
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Patron D.
Rating: 1 out of 5
not great
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Kévin L.
Rating: 1 out of 5
Total incompetence I ordered complete wheels in 14 17 that are supposed to be adaptable and they are not so I return the wheels for a smaller size 12 14 once the package arrives I receive the complete rim in 12 but the 2nd package is just a single tire in 12 so I call back and resend the order to finally receive the missing complete wheel in 14 except that this time I receive the rim in 14 without the mounted disc so not complete and the worst part is that it is warped I call back one more time except that they just send me the disc and a disc for a rim in 17 it’s really nonsense while the rim received is warped with photo proof this has been going on for weeks
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William C.
Rating: 1 out of 5
Very long delivery
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Arthur S.
Rating: 1 out of 5
I ordered a tank and I did not receive the arrival of fuel with it
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Christophe C.
Rating: 1 out of 5
I requested home delivery and I learn when I receive an email that my order is delivered. I call DPD who tells me that my order has arrived at a relay point. This is unacceptable poor communication.
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Fabienne M.
Rating: 4 out of 5
Correct and fast delivery
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Chloé D.
Rating: 2 out of 5
Delivery longer than expected.
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Response from MiniMX
Hello, Your order was placed on 27/09 and shipped the same day. DPD France deliveries are in 24H/48H excluding Saturday. It was therefore delivered on 01/10/2024. I understand that you would have liked to receive it in 24 hours, but it was delivered in 48 hours. Best regards, Mini MX.
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Valérie L.
Rating: 4 out of 5
Perfect packaging, deadlines and correct price
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Myriam E.
Rating: 4 out of 5
Good
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Edouard A.
Rating: 4 out of 5
Perfect product compliant and at the right price,
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Kevin G.
Rating: 1 out of 5
I asked the mini MX site by email to send me the reference of my chain so that I can change my dirt 125 chain they sent me a chain that is too long so I had to remove links not a good product a good seller
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Response from MiniMX
Hello, It is quite normal :-), chains always need to be cut using a chain breaker, generally we guide you towards a chain with the minimum number of links to remove, which is quite logical because your transmission adjustment also defines the length you need, and chains are delivered with a quick link to be able to connect the links after cutting. So we did not make a mistake in guiding your product. I hope that after this clarification on these elementary notions of mechanics you will reconsider your opinion.
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Kalvin D.
Rating: 2 out of 5
Engine received is not the same as the model ordered, and on top of that, the kick seal was already faulty during the first start.
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Robert B.
Rating: 4 out of 5
Good
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Virginie F.
Rating: 2 out of 5
I did not receive my order in full. I am missing the most important and most expensive part.
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Response from MiniMX
Hello, We have taken your request into account and have immediately sent your Cylinder back on 26/09/2024. The package is on its way and should be delivered to you by tomorrow at the latest. You can check your order and its tracking on your Mini MX account. Order 1445067, tracking number 6A66588317268. We apologize for the inconvenience, but please know that we always do our best for our customers and react very quickly in case a product is missing from an order. We remain at your disposal at 0972390537 (free call). Best regards, Mini MX.
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Sofiane L.
Rating: 1 out of 5
The service has been disastrous, from start to finish, starting with the delivery. Without anyone telling me why, my order stayed several days in 'standby' I don't know for what reason. When I call support, they tell me that the payment is blocked, and that they will call me back as soon as possible (the payment had gone through on my side, no issues on my end) They call me back 30/45 minutes later 'yes, your package was blocked at the payment level I don’t know why, we are sending your order today.' Well... very well, a mistake happens it’s not a big deal. The delivery is delayed (thanks to LaPoste...) To finish: once the package is received, the exhaust cartridge is broken in several places, on the outside and inside of the cartridge, let’s say it’s the delivery person’s fault, even though I doubt it since the package is very well protected, it rather gives the impression that the cartridge was dropped before being packed in the box. Finally, I looked a bit more closely at the cartridge, the baffle present in the cartridge is dirty, strangely greased, and seems very clearly already used, and is ABSOLUTELY not new. To finish, this is the second time I order from minimx, and the second time I am forced to leave a negative review…
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Response from MiniMX
Hello, As usual you are dissatisfied, it seems that it is amusing to leave a negative review. Either we accept! This is the second time you order from us and the second time you are dissatisfied, why do you insist? I am sorry and I hate to have this kind of discussion but I think we are incompatible, when we saw your order we suspected that anyway no matter what you would leave us a bad review. As I told you the first time, change suppliers the competition is there for that. I wish you again good luck with our competitors. Best regards, Mini MX Alexandre
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Sacha R.
Rating: 4 out of 5
Nothing to report but I didn't receive my gift with my order...
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Romain P.
Rating: 1 out of 5
Purchase made on Saturday, September 14 before 2 PM order still not received at my home. Blocked in Paris since September 17 I was supposed to receive my package on September 19 the delivery time of 48h to 72h not respected by the seller when we call the shipper or logistics platform to get information and track our package they just pass the buck and do not know where the package is. I do not recommend this supplier. Carrier DB Schenker which is impossible to reach.
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Response from MiniMX
Hello, We sincerely apologize for the delivery delay beyond our control. Your order placed on Saturday 14/09 left our warehouses on Monday 16/09 without any preparation delay and was handed over to our carrier DB SCHENKER, the so-called 'messaging' carriers estimate delivery times of 48h/72h but given the volume/weight constraint sometimes this type of package can experience delays. We note that despite the 3 business days delay, your pallet was indeed delivered on 24/09/2024. We again apologize for the delay and remain at your complete disposal at 0972390537 (free call). Best regards, Mini MX
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Iyede M.
Rating: 4 out of 5
Very good site with a lot of choices!
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Mathys S.
Rating: 1 out of 5
I have not received my order I am waiting for a response from minimx to know how they can resolve my problem
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Willy P.
Rating: 1 out of 5
Error in the description regarding the dimensions. Return request made by email, no response. I cannot contact customer service either. I find that regrettable.
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Response from MiniMX
Hello, You ordered a brake/clutch lever screw for €4.99. The dimensions are indicated in the description. Our services are available from Monday to Friday from 9 AM to 6 PM either by chat or by email at [email protected] (contact is of course free). Do not hesitate to contact us during these hours we are quite responsive! Best regards, Mini MX
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Quentin G.
Rating: 4 out of 5
Satisfied, delivered quickly.
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Olivier S.
Rating: 4 out of 5
Material received. For me not protected enough (Dirt Bike engine), box crushed. It would be good to improve this point. Otherwise the engine works but there is a problem with excessive fuel arrival (I think I can fix this problem).
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Erik P.
Rating: 1 out of 5
I am extremely disappointed I had to urgently buy an intake manifold for this weekend because the part does not match the packaging and the carburetor repair kit is actually not for a VM22 PZ26 this site is a scam plain and simple.
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