Customer reviews of MiniMX

9 /10

Based on 27 545 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 4 stars

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Nathan M.

Published on 14/09/2024 à 11h43

The wheel arrived flat..

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Lefevre D.

Published on 13/09/2024 à 08h52

Good

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Enzo T.

Published on 12/09/2024 à 09h06

The site is very well designed, easy to use, regarding deliveries so far I haven't had any problems, and as for spare parts we have a multitude of parts at our disposal the only small downside is that there is often a lack of spare parts on the crz range as well as a lack of customization and above all no engine guard has been designed and until today I haven't found any adaptable engine guard for a 250 crz erz 2022 Apart from these few small details, I am satisfied with the site.

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Kévin D.

Published on 09/09/2024 à 12h34

Products conform to the description

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Gaetan M.

Published on 09/09/2024 à 05h49

Hello the cylinder head does not match with the old inclination gasket intake manifold reversed. When it says on the site to put it back together and it works I call that false advertising. Best regards

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Guillaume H.

Published on 02/09/2024 à 16h17

Very good, satisfied

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Melissa B.

Published on 02/09/2024 à 09h37

Battery completely flat, I had to buy a new one. At this price and for a new quad, it's really not great.

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Response from MiniMX Published on 04/09/2024

Hello, the battery may simply be discharged due to the fact that the quad remains in storage for a certain time, just charge it, it is not necessarily defective. Have a nice day.

Bernard M.

Published on 31/08/2024 à 08h49

Perfect as usual

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Maxime L.

Published on 30/08/2024 à 18h50

Motorcycle scratched everywhere, incomplete order no response from them.

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Response from MiniMX Published on 04/09/2024

Hello what is the problem? I do not see any email from you regarding this order and we are open every day from 9 AM to 6 PM there is someone available on the phone at all times I am waiting for your news, we will be happy to help you Have a nice day

Samir O.

Published on 30/08/2024 à 09h35

After placing the wheel, I noticed that it has a lot of play, which derails the chain and breaks it.

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Response from MiniMX Published on 04/09/2024

Hello, if you have play, it may be that you were missing a spacer or that the wheel was not adapted to your motorcycle. We are not responsible for how you mounted it, unfortunately. Have a nice day and feel free to call us if you need technical advice.

Joffrey C.

Published on 28/08/2024 à 19h27

They show us photos I order items without reading the description where it is written that certain parts are not included for me it’s just to attract buyers with the price, it’s not normal and moreover defective items I send an email 3 days still no response

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Response from MiniMX Published on 29/08/2024

Hello, Unfortunately there are several suppliers, some include the pinion fixing clips others do not, we specify this in red on the descriptions to give details about the arrival. Do not misunderstand our intentions we always do our best to satisfy our customers. I am really sorry that you could not read this information, if you have an order I am sure that the sales department will make a gesture, do not hesitate to call us the call is free. Best regards, Mini MX

Alexis G.

Published on 28/08/2024 à 10h47

Fast delivery, let's see if the wheel lasts over time

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Edwige Q.

Published on 27/08/2024 à 13h14

Order received on time

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Jean B.

Published on 26/08/2024 à 13h12

Contact with customer service easy. They call back and keep the customer informed

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Mathieu G.

Published on 24/08/2024 à 20h42

Two stars because I received the bike in very good working condition, but after three months... And on the phone, I was given the runaround, one moment the bike had arrived at the port, another moment it would arrive at the port in a week, and so on.

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Anthony C.

Published on 22/08/2024 à 21h05

Delivery times too long, helpful staff

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Margaux A.

Published on 21/08/2024 à 17h39

I encountered an issue during the delivery of my package. I requested express delivery of a part because it was urgent. I paid €11.99 but I received it three days later.

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Any Rc B.

Published on 21/08/2024 à 16h48

Call from MiniMX one week after my order to tell me that the post office was charging additional shipping fees for Corsica. I made the payment the same day, my order was shipped one week later! Order placed on 3/08 delivered on 19/08.

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Response from MiniMX Published on 21/08/2024

Hello, The site clearly states Delivery France Excluding Corsica, to avoid a delay in order processing, simply select France Corsica to be charged for the shipping cost, you can guess that we are obliged to charge an extra fee otherwise we cannot ensure the service. Regarding the validation and the delay, we sincerely apologize, the validation requires manual processing and we must have missed it and we sincerely apologize, the months of August are often accompanied by a reduced workforce and we strive to do our best, Mea Culpa it's our fault, do not hesitate to give us a call we are easily reachable all day long and for free. Wishing you a pleasant summer. Best regards, Mini MX

Aurélie R.

Published on 18/08/2024 à 15h05

I only give 4 stars because the delivery was not satisfactory. I paid for a 24h delivery, received in 3 days....

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Erwan B.

Published on 17/08/2024 à 17h13

Very good site, very responsive staff, apart from the delivery. The delivery person drops the package in the yard without saying anything to anyone, enters the yard without me being aware.

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Marine P.

Published on 16/08/2024 à 23h23

We paid an extra 3€ for next day delivery and received it 6 days later, the clutch lever was supplied with a screw too large for the hole...

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Emma S.

Published on 16/08/2024 à 15h21

Fast customer service but useless, no return or refund possible and the engine arrived broken, we were told to send back the broken part

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Sylvie L.

Published on 15/08/2024 à 12h51

No news about my order I paid €11.90 and I received a refund of €5 I don’t even know why

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Fabrice C.

Published on 13/08/2024 à 08h32

C of the crap

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Théo T.

Published on 11/08/2024 à 20h22

Good site

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Elodie F.

Published on 10/08/2024 à 13h04

Order received complete and quickly, downside we had called an advisor to indicate the ideal part for the motorcycle, in the end it was not suitable. Parts returned.

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Theo D.

Published on 09/08/2024 à 14h07

Very satisfied but the free poster was missing

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Erwan J.

Published on 09/08/2024 à 09h06

I searched for a kickstand spring for rxf 125 2024, the one that was suggested to me that I ordered was not the right one.

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Manny J.

Published on 04/08/2024 à 19h17

Shenker delivery unacceptable

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Christophe G.

Published on 04/08/2024 à 09h48

Not bad choice. Very good

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Julien R.

Published on 02/08/2024 à 09h21

Good nothing to report

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Helene D.

Published on 31/07/2024 à 10h02

I am missing gaskets, this is not serious, do not buy this kit, I am waiting for a refund

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Marie B.

Published on 30/07/2024 à 16h01

Hello ignition coil plus ignition harness does not work otherwise carburetor and engine impeccable nothing to say disappointed very good product

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Christophe J.

Published on 29/07/2024 à 18h38

A week later, still not received the package even though it was scheduled for delivery on July 27. Disappointed, and my daughter even more

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Vincent M.

Published on 29/07/2024 à 10h24

Good product, but no instructions... The chat directed me to a YouTube

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Vincent A.

Published on 28/07/2024 à 09h13

Intake pipe joint received and fast delivery (but with 1 day delay than what was planned anyway).

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Claudine D.

Published on 25/07/2024 à 04h15

I don't know

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Philémon D.

Published on 24/07/2024 à 15h10

Perfect customer service reachable

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Jean Jacques M.

Published on 23/07/2024 à 14h30

Good

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Rastafari M.

Published on 22/07/2024 à 08h55

I ordered on Wednesday, July 17, my order should have been delivered on Saturday, July 20, and I still have not received my package knowing that we pay for next day delivery

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Response from MiniMX Published on 24/07/2024

Hello, Your order from 10/07/2024 20:06 was shipped the next day at 12:32 via the carrier DPD, it indicates delivery on 13/07/2024 according to the tracking. We apologize if this required an additional delay, can you confirm that the information below is correct? We remain at your complete disposal at 0972390537 (free call) Best regards, Mini MX