Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 4 stars

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Thomas M.
Rating: 1 out of 5
Wheel at 99€ to puncture in 1 hour of use. Don't get fooled and don't make the same mistake as me. Read the reviews before buying!!
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Response from MiniMX
Hello, if the puncture is at the valve, it is due to tire pressure. It is not related to the complete wheel, check the tire pressure to avoid punctures at the air valve. I also invite you to install a wheel gripster if you are often prone to this type of puncture, it will prevent the tube from slipping on the rim and thus tearing the valve. We are really sorry for this mishap, understand that this is independent of our will. Do not hesitate to contact us if you need advice, we have more than 15 years of experience in the field and know all the details, by the way, we indicate in the description the usage details to avoid any inconvenience. Best regards, Mini MX
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Christopher D.
Rating: 4 out of 5
good
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Hugo P.
Rating: 4 out of 5
Not unpacked yet but looks good
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Pierre B.
Rating: 1 out of 5
Hello for the 3rd time I send a message well received the bearings you say are reinforced if they were reinforced the sides would be orange like in the photo but I received black ones like the original and this is not what I ordered thank you for responding to me faster.
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Response from MiniMX
Hello, I invite you to contact customer service for any problem with your order by email, phone, or chat, we are available all day from 9 am to 6 pm. See you soon :)
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Clyde F.
Rating: 4 out of 5
Very good despite two or three small details but otherwise nothing to complain about
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Pauchet M.
Rating: 4 out of 5
Good site
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Alexandre B.
Rating: 2 out of 5
Hello, Some models were shipped directly by the suppliers (model KEROX), their interface does not have tracking information, we have made the request. The entirety of your order has been shipped and delivery is in progress. We apologize for the inconvenience and remain at your disposal. We wish you a good reception. Best regards, Mini MX
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Response from MiniMX
I received the motorcycle in good condition, I changed the engine oil and put gasoline in it. It starts well and holds the idle well except that at one point it turns off after about a minute. I checked the fuel supply and it is fine, I called you and you told me it was the carburetor needle to adjust but that is still not it, what to do
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Steven R.
Rating: 4 out of 5
Perfect
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Paul Z.
Rating: 1 out of 5
Hello, I ordered a fuel filter for Apollo 125 rfz, when I received it no problem until then, after installing it I noticed that it leaks in several places. I received a defective product and I am therefore obliged to order another one on a new site of course.
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Response from MiniMX
Hello, if you have a problem with the product, just give us a call, we are open all day from Monday to Friday from 9 am to 6 pm, we will call you right away. Have a nice day.
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Dylan D.
Rating: 4 out of 5
Good
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Hugo P.
Rating: 1 out of 5
I have not yet received my order.
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Response from MiniMX
Hello, your address was incorrectly provided and the package has therefore returned to us, and we have taken care of the reshipment at our expense nonetheless. Have a nice day.
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Arnaud B.
Rating: 1 out of 5
I don't see my package, it says it is still in Marseille, since the 30th.
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Response from MiniMX
Hello, your package is no longer in Marseille, it has only been handed over to the local carrier for Corsica, just call us to see what we can do when it's like that. We are sorry if the communication from the carrier is not clear. Have a nice day.
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Mel D.
Rating: 1 out of 5
Wrong order received.
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Response from MiniMX
Hello, customer service has done what is necessary to resend you the correct sprocket and even asked you to confirm the number of teeth and the diameter. Have a nice day.
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Mike G.
Rating: 4 out of 5
The package arrived quickly but unfortunately I didn't receive my gift which was a crz poster
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Guillaume R.
Rating: 4 out of 5
The products are great however I was disappointed by the delivery, the delivery person didn't even ring the bell and dropped the package at a relay point over 3km away and not having a vehicle it was difficult for me to retrieve my packages over 25kg
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Paolo G.
Rating: 4 out of 5
Nothing to say, top thank you
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Antoine C.
Rating: 1 out of 5
Order not received.
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Allan L.
Rating: 2 out of 5
Hello, just call us back if you can't adjust your carburetor, verified reviews are not customer service. Have a nice day :)
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Damien D.
Rating: 2 out of 5
For a motorcycle supposed to be delivered within 48 to 72 hours, having to wait at least 9 days is disappointing
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Adrien J.
Rating: 2 out of 5
The forks were very poorly packaged and damaged at the adjustment level but not the correct wheel axle diameter
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Mel D.
Rating: 1 out of 5
The part received was not the one ordered... after several exchanges by email they send me a part still not the right one because the one I needed was out of stock... I lost 2 weeks and money..
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Response from MiniMX
you have been sent back the part you ordered and we asked you for confirmation before
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Donovan M.
Rating: 4 out of 5
Very good except that the box was damaged fortunately nothing was broken on the motorcycle
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Leo L.
Rating: 4 out of 5
Not the right size of cone to air, but everything else impeccable
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Sebastien S.
Rating: 4 out of 5
Very good no problem Just the motorcycle didn't have a rear brake I had to bleed the brake system
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Claude H.
Rating: 4 out of 5
Minimx top customer service easy to reach
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Yannis L.
Rating: 1 out of 5
Not compliant with the description
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Response from MiniMX
Hello, What problem are you experiencing with the accelerator cable and/or the clutch cable? Can we inform you about compatibility with your model? Best regards, Mini MX
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Fabien B.
Rating: 4 out of 5
Good
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Billal B.
Rating: 2 out of 5
I ordered the 110 rookies monster edition and received the green Classic model! Very disappointed,
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Response from MiniMX
Product not yet received, I cannot give an opinion on it but the delivery is terrible
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Yoann B.
Rating: 2 out of 5
Hello, Delivery was made on 21/05, periods with public holidays disrupt the smooth running of a delivery, this is independent of our will. Thank you for your understanding. Best regards, Mini MX
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Response from MiniMX
Wrong parts, not the right color!
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David A.
Rating: 4 out of 5
Shock absorber of very poor quality otherwise the rest is quite good for the price it remains well placed
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Emmanuelle L.
Rating: 4 out of 5
Satisfied with the site
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Sabrina D.
Rating: 2 out of 5
Hello, The accelerator cables are standard and suitable for all displacements, for the clutch it only fits for starting in gear, often it is the 125cc YX, 140/150/160 and more that have this type of clutch. You ordered a black accelerator cable and a red clutch cable, what colors did you receive? Do not hesitate to contact us if you need technical information about spare parts. Best regards, Mini MX
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Response from MiniMX
Poor quality of the tank cap. It's the right size and yet it doesn't screw on and comes off. Return shipping costs are payable, it would cost me more to return it when the error is not mine. I also sent an email before my order for more information on another purchase, I never received a response. Quite disappointed.
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Valentin B.
Rating: 4 out of 5
Very good
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Marinne M.
Rating: 1 out of 5
Received the motorcycle with a flat tire
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Response from MiniMX
Hello, Have you contacted customer service so they can send you what you need? This can happen but it is still very rare, please make sure to check your tire pressure, if the puncture is at the valve it is the lack of pressure that causes the tube to rotate on the rim and leads to a puncture. You can also install a wheel gripster to avoid this type of inconvenience. Best regards, Mini MX
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Jerome B.
Rating: 1 out of 5
Two orders in two weeks and nothing is going well... Bad advice and an exhaust that does not fit my motorcycle model. Received my package in 10 days instead of 48/72h... Even the so-called gift is not the selected item! I am part of a motorcycle club, we are many to order here, I think I will direct them elsewhere!
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Response from MiniMX
Hello, you received your order in 48h and the first one had an unavailable part which delayed the shipment and with the holidays it indeed postponed your delivery. For the accounting of the line, it can also happen that we make a mistake, I do not see a motorcycle purchased from us with your customer account so I imagine that we indicated to you what we thought would be compatible. We always try to do our best, if the part chosen on our advice does not fit, just call us, I tried to reach you but got no response. I await your call. Have a nice day
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Teddy D.
Rating: 1 out of 5
The cylinder head gasket does not match. delivery too long
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Response from MiniMX
Hello, The gasket corresponds to the 125cc YX engine with a round oil passage and not oval, if your passage is oval then you need to take the other version. You placed your order on Friday 03/05, the order was shipped by colissimo, the holidays slowed down your deadline because May 8/9 was a holiday. You will understand that this is independent of our will. If the gasket does not fit, you can return it so that we can issue a refund. Best regards, Mini MX
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Johann C.
Rating: 4 out of 5
Order compliant, product very well packaged! Too bad the gift that was supposed to be offered is missing.
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Sofiane L.
Rating: 1 out of 5
Disrespectful telephone salesperson, loss of temper and vulgar in his language
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Response from MiniMX
Hello, I do not quite understand your approach, I spoke to you on the phone and we apologized several times following your first review on Trustpilot, your main problem was the non-respect of the chronopost deadline, I offered you free shipping on your Mini MX account. What more do you expect? My team does its best to provide excellent customer service, the situation as it has been explained to you does not fall under Mini MX but the carrier and you yourself confirmed it to me, so! We take it upon ourselves and still offer you a commercial gesture. If despite our efforts, my call, your only goal is to express your dissatisfaction, I can only invite you to turn to a competitor. Best wishes, Alexandre Commercial Director Mini MX
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Loni B.
Rating: 2 out of 5
Hello, all dimensions and compatibilities are detailed in the product description, following the exchange with customer service, your tank is about ten years old, we are sorry if it does not match your old model. Have a nice day :)
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Jean-Michel B.
Rating: 4 out of 5
Great
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