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S
Rating: 4 out of 5
Nothing to report delivery
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersF
Rating: 1 out of 5
The chain does not match the photo
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C
Rating: 4 out of 5
It's good
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C
Rating: 4 out of 5
machine compliant except color, the stickers of the requested color were in a separate pouch (I wanted it red, it arrived green), the rear tire was flat (an inner tube was sent to me) Very good value for money
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J
Rating: 2 out of 5
Disappointed with the order
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D
Rating: 4 out of 5
Very good service and fast
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G
Rating: 2 out of 5
Well arrived but arrived broken...
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T
Rating: 1 out of 5
I paid for home delivery while my order was delivered to a pickup point, plus I was home all day and the delivery person was not there
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Response from MiniMX
Hello, we are sorry if the carrier did not respect his commitment, do not hesitate to make a complaint that we will forward to him. Have a nice day
T
Rating: 4 out of 5
Easy
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N
Rating: 2 out of 5
Could be improved
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Response from MiniMX
Hello, just send us an email at [email protected] for this kind of problem, we apologize for the inconvenience. I look forward to hearing from you. Have a nice day :)
M
Rating: 2 out of 5
easy navigation on the site
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D
Rating: 4 out of 5
Everything is always fine except for the delivery problem, I selected delivery with DPD and paid an extra fee to receive my order faster but in the end I waited the same number of days as the free delivery. It's certainly not your fault but I mention it anyway
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E
Rating: 1 out of 5
I have received nothing
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Response from MiniMX
Hello, The package is marked as delivered by TNT, please check your TNT tracking numbers and contact TNT customer service at 0825 033 033 and get back to us if there is a delivery problem. Best regards, Mini MX
A
Rating: 4 out of 5
Many purchases made, to the great delight of my two sons :). Fast and compliant delivery
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P
Rating: 1 out of 5
Very bad. They say it fits a 250 but in the end impossible to kick.
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V
Rating: 4 out of 5
The site is perfect
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Y
Rating: 2 out of 5
Hello, to give my opinion, the information about the parts is top-notch on the site as well as on the phone. Ordered on Friday evening, picked up at the store on Monday, so everything went well at that level. However, the clutch lever broke on its first tightening. The 30 cm hose ordered was received as one of about 8 cm and not the right diameter. The clutch cable is way too short, and the accelerator cable is way too long. Having to readjust new cables... not great. The exhaust cartridge was delivered without the tightening collar. The site's hours are not up to date. The website is very slow. 600 euros of order, not a loyalty point, not a sticker. That's my opinion, thank you.
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Response from MiniMX
Hello, we take good note of your feedback and will try to improve these various points. If the hose is too short, please let us know during your next order, we will take the necessary steps. We have a selection of gifts in the cart, you just need to select so that our colleagues in preparation have the line with the chosen reference. As for loyalty points, they are credited when the order is delivered, that is J+15. I have just forced the status of your order, they are now available. Hoping to see you again soon and we will try to better satisfy you. Best regards, Mini MX
J
Rating: 4 out of 5
Very good
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M
Rating: 1 out of 5
I was supposed to receive white grips as a gift that I did not get
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F
Rating: 4 out of 5
Many items on the same site
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Y
Rating: 1 out of 5
Delivery not on time, I do not recommend
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Response from MiniMX
Hello, We always do our best to ship as quickly as possible, your order was placed on Friday 19/04 at 2:30 PM, we ensure shipments of all orders until 2 PM on the same day. We apologize for this delay. Best regards, Mini MX
A
Rating: 4 out of 5
Some items were not complete in the description of the measurements.
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W
Rating: 1 out of 5
I bought TTR plastic kits thinking they were TTR 125 kits, but they are 110 kits as nothing is informed, so I am stuck with 65 euros, thank you minimx!
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Response from MiniMX
Hello, We are a site specialized in Pit Bikes, it is stated on the item sheet that it does not fit YAMAHA, these are the replicas for Pit Bikes, the kit is at 29€. You will find at the bottom of the page the return conditions for a refund. Best regards, Mini MX
T
Rating: 4 out of 5
In terms of deadlines, we are on time. Unfortunately, the delivery person did not call to inform of their arrival.
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E
Rating: 1 out of 5
Part not compliant with the description
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S
Rating: 1 out of 5
defective motorcycle in the garage a few days after receipt because return too expensive, disappointed, plus 15 days delay for delivery, unreliable site to avoid.
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E
Rating: 4 out of 5
I did not take the right size M when I need a size L
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G
Rating: 2 out of 5
Very responsive after-sales service but not very understanding, I was disappointed as I wasn't asking for much.
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A
Rating: 1 out of 5
Package not delivered on time, damaged motorcycle
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P
Rating: 4 out of 5
Fast order
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T
Rating: 1 out of 5
I am not at all satisfied with the delivery, I paid more to be delivered faster and it took more than 10 days
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B
Rating: 4 out of 5
You're a good site
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M
Rating: 4 out of 5
Very good really I recommend it, my order arrived in 2 days,
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S
Rating: 4 out of 5
I did not receive the little gift with the package
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T
Rating: 1 out of 5
Did not receive the ordered product but the worst was the customer service following this error. The product received is of an inferior range and the one I ordered supposedly does not exist while they are promoting it on their site.
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M
Rating: 2 out of 5
There are items that are not compatible at all, they say yes and I am refunded less than what I paid, not possible.
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Response from MiniMX
Hello, the complete wheels fit the CRZ ERZ 150/250 models. We have indicated the measurements to verify compatibility. Regarding your refund, you used a discount code, which is why the refund is lower than the product's catalog price. Best regards, Mini MX
M
Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
Serious staff and attentive. Problem with the carrier, they solved the issue in 1 hour. Super thanks
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M
Rating: 4 out of 5
It's good
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E
Rating: 1 out of 5
very bad 3 weeks to get a tire,
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Response from MiniMX
Hello, We apologize for the additional delay but your review does not reflect reality. Your order dates from Friday 05/04, it was shipped on Monday (no shipping over the weekend) 08/04 without delay, it suffered a routing error by the carrier, so we had 3 more days or a new shipment on 11/04 for delivery on 15/04. So there are 4 days and not 3 weeks, we did our best to minimize the impact on you, as a professional I am sure you can understand that this is unfortunately not our responsibility. Thank you for your understanding. Best regards, Mini MX