The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Most of the parts received do not correspond with my motorcycle or are defective, I will not order from your site again. Might as well order from Aliexpress.
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Response from MiniMX
Hello :) I do not see any email from you regarding this problem, we are listening if there is a problem and if you are not sure about compatibility, it is better to call us or write to us on the chat which is open every day from 9 am to 6 pm. I am waiting for your news. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
Beautiful site, well made, easily finds the sought items.
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Acheteur Vérifié
Rating: 1 out of 5
I asked for advice to replace a broken handle, it is the one that was recommended to me on the chat. I won't explain the grinder hits it took to do its job. 125 CRZ I am not looking to complain because I had to modify the part. But if you send me back, which model will it be? Free of course, that would ease the disappointment.
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Response from MiniMX
Hello :) if there is a problem, just contact us. Verified reviews are not customer service. We will call you right away.
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed the product ordered is not the one received.
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Response from MiniMX
Hello :) if the product you received does not correspond, just let us know and we will do what is necessary. Those are people and not robots who prepare the orders so it can happen and we generally ship within 24h. I am waiting for your news. Have a good evening.
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Acheteur Vérifié
Rating: 2 out of 5
Product description really bad, the word adaptation needs to be reviewed. A product that is said to be adaptable on certain motorcycles means for me some holes to make or something basic and not starting to cut or having to make parts to be able to fix it
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Response from MiniMX
Hello :) it's the same principle of the word adaptable... you ordered a stabilizer kit developed by YCF for their motorcycle. If you don't have a YCF motorcycle, it is normal that it needs to be adapted to your motorcycle .. For any advice, the technician will be happy to help you over the phone. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
The scratch plastic to put on the motorcycle handlebar was broken and we did not receive the stickers that were gifts I find that a shame given the price paid.
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Response from MiniMX
Hello :) for the scratch plastic, please take a photo and send it to us by email, we are good but we can't guess the problems.. this way we will also send you the stickers because they were not selected in your order as you thought. I await your news. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Not received but 1660 loyalty points
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Acheteur Vérifié
Rating: 4 out of 5
Pleasant site and compliant material
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Acheteur Vérifié
Rating: 1 out of 5
Delivery refund
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Acheteur Vérifié
Rating: 1 out of 5
For a first bad experience. Ordered a tire delivery with an inner tube normally. The tire was not the brand ordered and arrived but not the inner tube, finally leaves much to be desired - - - I don't know if I can recommend you...
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Response from MiniMX
Hello :) There was indeed an error in the product description, we apologize for that. We have received your email and we are taking the necessary steps :) Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Rather well packaged, fairly quick shipping.
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Acheteur Vérifié
Rating: 4 out of 5
good
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Acheteur Vérifié
Rating: 4 out of 5
Quick and efficient customer service despite a motorcycle arriving with a scratch on the exhaust and on the right front fork
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 2 out of 5
Following the purchase of a 125 mx quad, some disappointments: the black and white handlebar mouse has a big yellow stain, I noticed a socket to charge the battery but no charger provided, instructions only in English and I think globally for several quads because the assembly instructions do not match exactly with the provided elements and especially a problem with the drum, I think a machining issue but which completely prevents the use of the quad. I have reported the information to customer service and am waiting for a response from them, hoping to receive a replacement part very quickly..
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Response from MiniMX
Hello :) you only informed us about your brake problem and the technician called you back within the hour to resolve the issue. It's a motor quad, there is no socket to charge the battery. If you have difficulties during assembly, just call us and we will help you as we did yesterday. It's the manufacturer who makes the instructions, not us unfortunately. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
I received the engine gaskets broken, the casing was pierced
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Response from MiniMX
Hello :) if you have a problem with your order, just call us and send us an email, we always remedy the situation. I look forward to hearing from you, have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
A variety of choices and competitive prices.
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Acheteur Vérifié
Rating: 1 out of 5
Poor quality, the valve broke twice.
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Response from MiniMX
Hello :) Vee Rubber is a recognized and completely reliable brand, if you keep tearing the valve off every time I think there is a mounting and tire pressure issue. I also recommend installing a gripster. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Good products
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Acheteur Vérifié
Rating: 2 out of 5
The clutch cable that should go on a motorcycle in gear does not fit at all, it is too short once in place
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Response from MiniMX
Hello :) if you have a problem with an order, call us or send an email, we are very available. From what I see on your order, you received the ordered cable. I look forward to hearing from you
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied. Fast and correct. Just a scratch on a new plastic. Too bad
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Acheteur Vérifié
Rating: 4 out of 5
Issues with my exhaust, they were very responsive and quite quick, unfortunately they did not send me the right part but I have no doubt they will remedy it following the next review....
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Acheteur Vérifié
Rating: 1 out of 5
The customer service....
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Acheteur Vérifié
Rating: 4 out of 5
I am still waiting for my package, I hope to be delivered not too late
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Acheteur Vérifié
Rating: 1 out of 5
Always incomplete orders again this time the cap as a gift.. Well no I recommended I will not do it again with incompetent professionals
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Response from MiniMX
Hello :) I let you check your invoice but you did not select the cap as a gift, that's why you simply did not receive it. Have a nice day and see you soon :)
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Acheteur Vérifié
Rating: 1 out of 5
I give 1 star because very bad first order never received I inform them I call the post office file a complaint send an email to minimix I limit harass them with phone calls they are arrogant with their customers no commercial gesture my order I only received it 1 month later a shame to avoid this unprofessional company
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Response from MiniMX
Hello :) your package was damaged by the Post and there are simply procedures we must follow and you did receive your order. We are sorry for the delay but the problem comes from the Post and not from us thank you for being measured in your comments and not saying that we are arrogant. All requests are handled and treated with the utmost care and we always do our best to satisfy our customers, I let you check the other comments... Have a nice day and see you soon
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Acheteur Vérifié
Rating: 4 out of 5
Nice range of products. Too bad the loyalty points take a long time to be taken into account
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Acheteur Vérifié
Rating: 4 out of 5
N/A
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Acheteur Vérifié
Rating: 1 out of 5
Delivery the next day not held and no response from customer service
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Response from MiniMX
Hello :) The delivery was indeed delayed by 24 hours by Chronopost, which is therefore independent of our will and these are things that unfortunately happen. Your package was indeed made available the next day. Customer service always responds you just need to call us we are open all day because I do not see any email from you. Have a nice day and see you soon :)
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Acheteur Vérifié
Rating: 1 out of 5
Order not delivered after 6 days
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Response from MiniMX
Hello your package is indeed delayed by the Post which is independent of our will as the shipping times were respected on our part. A procedure is underway to ensure the fastest delivery of your package. I invite you to contact the Post directly in addition to our action. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Not the first time I order and it was out of the question to order elsewhere.. A nice bonus with the gift offered with each order which is great! Keep it up like that. The only downside is the loyalty points that arrive late or not at all... but nothing serious
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Acheteur Vérifié
Rating: 1 out of 5
A part is broken
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Response from MiniMX
Hello :) if there is a problem with your order just call us, we are open all day continuously. I do not see any email from you. I am waiting for your news. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed with the fairing poor quality
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Acheteur Vérifié
Rating: 2 out of 5
I wanted to cancel my order and directly after placing it sent an email but I never received a response and everything was shipped
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Response from MiniMX
Hello :) we did not receive an email from you otherwise we would have of course canceled the order. We have no interest in having dissatisfied customers. Customer service opens at 9 am, just call us in such cases. Don't hesitate to contact us to resolve the issue. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
Low quality head gasket
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Response from MiniMX
Hello, it's a standard head gasket for YX engines, if you are not satisfied with a product you can return it and we will gladly refund you. Have a nice day and see you soon :)
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Acheteur Vérifié
Rating: 1 out of 5
Package not received or delivered to the wrong address?
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Response from MiniMX
Hello The post tracking indicates that your two packages were delivered to your mailbox on November 13. If there is a problem do not hesitate to call us. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Easy to navigate the site until the end
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