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A
Rating: 4 out of 5
Order ok, quick reception.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Correct delivery service, delivered on time.
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A
Rating: 4 out of 5
Easy to use site, products well received and within the deadline.
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A
Rating: 4 out of 5
Efficient.
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A
Rating: 2 out of 5
Fast delivery but not in line with what I expected!
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A
Rating: 4 out of 5
They were listening following a defective part, a good responsiveness I appreciated
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A
Rating: 1 out of 5
1 week before receiving my package instead of 3 days
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Response from MiniMX
Hello :) you received your package in 48 working hours, the package left Wednesday evening and you were delivered Monday, we are sorry if there was the 14th of July and the weekend in between. We always do our best to ship orders as quickly as possible. See you soon :)
A
Rating: 4 out of 5
Impeccable
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A
Rating: 2 out of 5
No tracking.
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Response from MiniMX
CA410632895FR Hello :) Your tracking is indeed available on the post office's website :)
A
Rating: 4 out of 5
Serious
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A
Rating: 4 out of 5
Fast and correct delivery But a bit difficult to decide on fork seals because the description is not good but otherwise everything is ok Thank you mimimx team
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A
Rating: 4 out of 5
Efficiency, speed and very good product I recommend
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A
Rating: 4 out of 5
very good service delivery respected
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A
Rating: 4 out of 5
Very good site easy to navigate
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A
Rating: 1 out of 5
3rd order placed on the site, still a problem between delivery issues, payment issues, and now omissions in the order. I will order from another site now.
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Response from MiniMX
Hello :) your order was split into two packages as we indicated by email, so no product is missing :) Have a nice day
A
Rating: 2 out of 5
A bit disappointed, I ordered the exhaust for a 2023 LX drift 150 with frame 801 like the exhaust but impossible to mount it correctly because the frame interferes...
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Response from MiniMX
Hello :) I am sorry if there was an incompatibility, the world of Dirt bikes is quite particular and the parts are not all plug and play unfortunately, and it is better to ask us in advance for this kind of thing. Do not hesitate to send an email to customer service at [email protected] so that the after-sales service can help you. Have a nice day.
A
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
Fast shipping and delivery
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A
Rating: 4 out of 5
rather easy to use
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A
Rating: 4 out of 5
Rather satisfied overall
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Good site with a lot of choices and very good prices.
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A
Rating: 1 out of 5
Part received damaged
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Response from MiniMX
Hello :) we apologize for this and I see that your request was processed this morning in response to your email :)
A
Rating: 2 out of 5
I would have given 5 stars but on my last order from Thursday, the order was still being prepared despite the whole Friday to ship the order, thus blocking my weekend without parts. A bit disappointed knowing that I paid for express delivery at €12 and the express delivery that changes nothing because delivered at 4 pm in the afternoon while paying almost €12 for delivery.
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Response from MiniMX
Hello :) You ordered at 10:46 on Monday morning and you were delivered on Tuesday at 4 pm. Orders leave our place in the late afternoon, it's a 24-hour delivery, it's hard to do better... We do everything to process and ship orders as quickly as possible, it's difficult to do less than 24 hours as a deadline. See you soon anyway :)
A
Rating: 4 out of 5
Nickel
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A
Rating: 1 out of 5
I ordered a rim and when unpacking it I noticed that the bearing at the axle of the rim was broken
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Response from MiniMX
Hello :) we apologize if there is a problem with your product, send us an email with photos and we will do what is necessary :)
A
Rating: 4 out of 5
Good advice by phone
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A
Rating: 1 out of 5
Following my comment which you did not like and the absence of a response from you, I am removing another star for the service which is misleading, the proof is that you do not post it and you do not respond to me.. this was my last order with you, you have lost a customer.
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Response from MiniMX
Hello :) Your loyalty points due to your purchase are credited to your account, you may not find them because you have three accounts with the same address on our site. In a case like this, do not hesitate to call us, we can do it directly over the phone, computer problems can occur. Regarding your order, you ordered Wednesday evening at 5 PM, the order therefore left Thursday afternoon and you received it Monday morning, which is 48 working hours. I am sorry if this did not satisfy you, we offer a 24-hour service with Chronopost for any order before 1 PM, but the weekend will always be considered as two non-working days. See you soon with us and I repeat if you encounter a problem call us or send an email, we are very available, we cannot solve your problem if we are not aware :) Have a nice day
A
Rating: 2 out of 5
Very disappointed with my order. Very bad carburetor, non-functional adjustments... And other items not compatible while the description said otherwise...
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Response from MiniMX
Hello, we are sorry if a product disappointed you and you are not satisfied, however, I do not see any email to report the problem to us... I look forward to hearing from you to remedy the situation. Have a nice day.
A
Rating: 4 out of 5
Hello, while browsing the site, I saw many pieces of equipment related to my purchase, which somewhat decided me. The only small downside is that some data is missing which I think is important. I want to express a detail about the small motor and concerning the color of the wires related to the connection which is different from that of the small quad for which I ordered.
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A
Rating: 2 out of 5
Hello, I received the motorcycle but I received it with scratches on the cartridge and the front right fairing slightly but visible. I was missing a 10mm screw, so I had to go buy screws in the store. First start and the carburetor came off, so with my average knowledge, I think this is not normal. I tightened it, it seems to hold. I did not expect to receive a used motorcycle with defects like those I explained to you, for this I hope for a commercial gesture from you.
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Response from MiniMX
Hello :) You did not receive a used motorcycle and the tightenings need to be checked, however, the scratches and the fact that some screws were missing are obviously not normal. To remedy the situation, I invite you to send an email to customer service at [email protected] and we will respond to you quickly. Please include photos of the damaged areas. I look forward to hearing from you :)
A
Rating: 4 out of 5
good
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A
Rating: 2 out of 5
I am missing the deco kit, you told me you would send me one, you still haven't done it.
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Response from MiniMX
Hello :) Looking at your order, everything has been sent correctly. If you have not received the deco kit, I invite you to email us and the necessary will be done without any problem. There may have been an oversight when putting it on the pallet, and we apologize for that. Have a nice day, I look forward to hearing from you.
A
Rating: 2 out of 5
I ordered a brake pedal on the seller's advice, he sent me the wrong one since he didn't have the one that fits my motorcycle. I received it, it doesn't fit, I contacted him to return it, he never wanted to, he made me go through customer service to get a refund. So be careful, he pushes for sales.
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Response from MiniMX
Hello :) You own a motorcycle that we do not sell, and therefore we do not have the original part as it was stated to you by email. My colleague suggested certain models that he thought could fit based on your photos, and he specified that to you. Moreover, after receiving the part and your request because you could not mount it, a return label at our expense was sent to you, so you did not pay anything for the return. I don't really see where the problem is, there was in no case a 'forced sale'. See you soon :)
A
Rating: 4 out of 5
Arrived super fast, well packaged...
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A
Rating: 4 out of 5
The tires are there.
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A
Rating: 2 out of 5
The engine was wrapped in bubble wrap... without even a piece of polystyrene... 2 small boxes clearly already opened containing, in my humble opinion, half of the parts it was supposed to contain... I received a simple flexible sleeve with a gasket, 4 screws, a sprocket cover. In my opinion, the intake manifold is missing, the very specific gear selector for this type of engine, a flat kick that is not offset (if you want to keep your feet on the footpegs)... I am on the verge of returning the engine...
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Response from MiniMX
Hello, we apologize if the carrier was not gentle with your package. I see that you have taken the right step to email us. You just need to send us the photos that my colleague requested so that the process can proceed and your request can be processed as quickly as possible :) Have a nice day.
A
Rating: 2 out of 5
Inner tube of poor quality, too fragile, valve that gave way without forcing.
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Response from MiniMX
Hello, we do not have any particular problem with the Tecnium inner tubes which are not budget inner tubes. If you had a problem, you need to contact customer service so we can remedy it, and in your case, I do not see any email regarding this situation. I look forward to hearing from you as we are very responsive :)
A
Rating: 4 out of 5
Team listening and good advice to make your choice before purchase. Delivery within the announced timeframe, the only downside is the condition of the box upon delivery. A reactive customer service and receipt of parts within a correct timeframe. I recommend this seller, to renew
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