The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
The box was smashed and my exhaust spring is missing
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Response from MiniMX
Hello, we are sorry for the inconvenience, however I do not see any emails from you and unfortunately if we are not aware, it is difficult to remedy. Do not hesitate to contact customer service [email protected] Waiting for your news :)
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Rating: 2 out of 5
N/A
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Rating: 2 out of 5
New engine new harness no ignition?
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Response from MiniMX
Hello, we have just received your email, the customer service will process your request as soon as possible
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Rating: 1 out of 5
Part not compatible with the 160 crz.
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Response from MiniMX
Hello, the part should be compatible. Could you please send us photos by email of your assembly? [email protected]
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Rating: 1 out of 5
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Rating: 4 out of 5
Fast and compliant order
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Rating: 1 out of 5
I am still waiting for my order. The 48/72 hour deadlines are absolutely not respected.
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Rating: 4 out of 5
Too bad that if you don't have an account you can't track the delivery
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Rating: 4 out of 5
Satisfactory
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Rating: 4 out of 5
Cool
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Rating: 4 out of 5
Very good site, maybe to improve
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Rating: 1 out of 5
I received an incomplete high-end clutch crown; the photo showed all the parts! With the same photo (and at the same price), competitors sell the complete material. I am told: 'non-contractual photo'. Wonderful. I am wasting time, my son will not have the parts in time for the championship, and I have to pay for the return. Very disappointed with the service.
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Response from MiniMX
Hello, I am sorry that you are disappointed, but the description corresponds well to the item received. Have a good day :)
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Acheteur Vérifié
Rating: 1 out of 5
I had a big problem with the chain derailleur; it broke. I would like a refund. Not good quality.
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Response from MiniMX
Hello, for customer service requests, you need to contact customer service by email or phone; we will respond as soon as possible :) [email protected] or 09.72.39.05.37
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Acheteur Vérifié
Rating: 4 out of 5
On this site, I bought a mini bike for my son several years ago, it still works very well, I found it natural to also order a new throttle cable here and I am very satisfied.
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Rating: 4 out of 5
Good site
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Rating: 4 out of 5
I am missing the manual, the bike's booklet, and some screws for the front fender and the number plate, apart from that the bike arrived well cared for.
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Rating: 2 out of 5
A punctured inner tube among the 2 received
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Rating: 2 out of 5
The motorcycle I received is full of problems. Given the price, with the electric starter that doesn't work, a dead fuse, the deco kit glued hastily, this was my first and last order.
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Rating: 4 out of 5
Very good as usual for now
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Rating: 2 out of 5
Too bad the line normally intended for a CRF 110 frame does not fit. I had to modify my original line for the mounting and alignment of the cartridge. The UNI air filter ordered in 51 for a 28 type PWK carburetor is too big, I had to tighten it all the way and still the hold is not great. I am a good customer with you. I hope to receive at least a commercial gesture from you for the inconvenience caused.
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Rating: 4 out of 5
Well received on time
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Rather easy
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Rating: 4 out of 5
Good site
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Rating: 2 out of 5
I bought a Lifan 125 engine, timing chain misaligned, valve clearance not good, with that I took the stage 2 ignition, the CDI does not work and neither does the coil
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Response from MiniMX
Hello, we are sorry if you encountered problems, however it is rare for the parts not to work. I do not see any email from you to customer service. The valve clearance is not necessarily set from the factory like on motorcycles, if you encounter difficulties in your assembly do not hesitate to contact customer service by pressing 3 to speak directly with the technician. Have a nice day
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Rating: 4 out of 5
Order received quickly and product compliant with the order, very good!!
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Rating: 1 out of 5
Flat tire upon arrival, I find it a shame for a wheel costing 100 euros
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Response from MiniMX
Hello, your customer service request has been taken into account today after receiving your email, as we always do when there is a problem. We hope you are satisfied with the handling. Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
I have always ordered from you, I have never been disappointed, but now I am missing a part in the package
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Response from MiniMX
Hello, I see that your two packages have been delivered, do you have all your parts? Because I don't see any customer service request from you. Have a nice day :)
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Rating: 4 out of 5
Order received quickly. Only downside: part covered in dust.
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Rating: 2 out of 5
Delivery 24/48h not respected. We are still waiting for the motorcycles. Following the purchase of 2 motorcycles, we still have not received our loyalty points... the next order will be on SmallMx.
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Response from MiniMX
Hello, your order was placed on Wednesday 22, shipped on Thursday 23 with SCHENKER, depending on the distance vehicle deliveries are from 24H to 72H, the delivery occurred on Tuesday 28, which is 3 working days after shipment, it should be taken into account that the carrier does not deliver on weekends. I apologize for the misunderstanding regarding the delay, but the delay cannot be shorter... regarding your points they are automatically validated 14 days after shipment but we can force it which I am doing right now. We care about customer satisfaction and hope that this misunderstanding about the delay, despite being honorable, will allow you to trust us again. In any case, we will do our best to satisfy you. Best regards, The Mini MX team
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Rating: 2 out of 5
deliver between 48h and 72h you can pick it up
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Response from MiniMX
Hello, I see on the order tracking that there was indeed a bit of a long delay, we apologize for that, we are dependent on the carriers and unfortunately, unforeseen events happen. The indicated delays are a general average. Hoping that you are satisfied with the motorcycle. Have a nice day :)
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Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
After a problem with rather long procedures, they managed to send my package back quite quickly
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Rating: 4 out of 5
Perfect fast
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Rating: 4 out of 5
Nice site but I pay for express delivery to receive it the next day and I receive it 2 days later
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Rating: 2 out of 5
New fuel filter that leaks right after installation.... I hope for a commercial gesture from MiniMX.
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Response from MiniMX
Hello, I see that the customer service has processed your request hoping that you are satisfied. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
The lever is a bit shorter at the wheelbase (on a 140) so it needs to be pushed in more compared to the original one! But otherwise, the lever seems solid, we'll see over time
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
A bit long on delivery
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Rating: 1 out of 5
Lack of additional information, useless purchase, whereas if I had been properly guided towards compatible parts, it would have been simpler for everyone. I thought it would be better, but in terms of information, it's 0 out of 10, apart from not understanding the question or as written on the site, it helps us a lot. Really a shame, so I prefer to get a refund and be well informed by a real passionate seller because my engine is not given.
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