The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Acheteur Vérifié
Rating: 2 out of 5
Part arrived quickly but mediocre quality
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Acheteur Vérifié
Rating: 4 out of 5
This site is superb.
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Acheteur Vérifié
Rating: 1 out of 5
Not a great new and defective part
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Response from MiniMX
Hello, We apologize for this inconvenience. Please check your email, our customer service will try to contact you to find a solution.
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Acheteur Vérifié
Rating: 4 out of 5
Compliant with descriptions
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Acheteur Vérifié
Rating: 4 out of 5
very good
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Acheteur Vérifié
Rating: 4 out of 5
Good welcome and professional. Motorcycle well received small scratch on one side plastic not too bad. A delivery arrived late due to the carrier.
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Acheteur Vérifié
Rating: 2 out of 5
The delivery took more than a week due to a lack of API between Oney and the minimx site. In the end, I had to prove that I had received a confirmation from Oney for my order to be processed when I was assured that the order would be processed as soon as the information was received from Oney. In short, poor handling and no compensation for the error.
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Response from MiniMX
Hello, We are sorry for this inconvenience, indeed as soon as we receive the Oney confirmation we process the order. Unfortunately, in your case, we had not received the information from Oney. I see that when you contacted us, customer service handled your request and was able to prepare your order that day so that it could be sent as quickly as possible. If you would like a commercial gesture, you can send us an email following the exchange you had to reopen the file.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 1 out of 5
Hello I want to be refunded thank you best regards
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Response from MiniMX
Hello, for customer service please contact our customer service by email at [email protected] Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Good motorcycle, good quality. The machine arrives partially disassembled, but no assembly manual included, it's a shame.
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Acheteur Vérifié
Rating: 1 out of 5
The customer service is useless, does not answer calls, paid to return a package and the result is the package comes back to me, the moral of the story is I paid for nothing, and these people never respond!
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Response from MiniMX
Hello, Our customer service is available by phone at 09.72.39.05.37 and by email at [email protected] It seems that we have not received any email from you, our responses are generally quite quick (about 24 hours or less). We invite you to send an email to find a solution together to your problem.
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Acheteur Vérifié
Rating: 1 out of 5
The delivery was as usual perfect, however in the plastic kit ordered and received the parts are poorly adjusted!!
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Response from MiniMX
Hello, is it possible to have more details about the problem please? Do not hesitate to call us so we can discuss it Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
The descriptions are false
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Response from MiniMX
Hello, what is the problem encountered please?
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Acheteur Vérifié
Rating: 2 out of 5
I stand by my position in maintaining that there are problems with my orders.
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Response from MiniMX
Hello, We are in the process of exchanging with you to resolve your issues.
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Acheteur Vérifié
Rating: 2 out of 5
Out of 2 orders placed, each time there was a problem. Merchandise that remains of good quality. Very professional customer service and attentive. I only give 2 stars because I am partly disappointed not to be able to enjoy my parts as soon as I received them.
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Response from MiniMX
Hello, We are sorry for these inconveniences, we are doing our best to correct these problems so that they do not happen again, and we are looking for solutions so that you can use your products to the fullest.
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Acheteur Vérifié
Rating: 4 out of 5
Very good site overall just missing more details on certain parts
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Acheteur Vérifié
Rating: 1 out of 5
Product not compliant, ordered a complete rear rim with inner tube, tire, disc and crown and at the time of assembly I notice that it is warped because poorly spoked and no response following the email to minimx for this dispute
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37 or by email at [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
Very fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
motorcycle well protected
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
compliant with the order and delivered very quickly
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Acheteur Vérifié
Rating: 4 out of 5
Good overall
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Acheteur Vérifié
Rating: 4 out of 5
no worries.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, the order has been received well. I have two products that are not the right ones: the air filter and the piston for the 125 cc. How do I return both products? Thank you for your response.
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Acheteur Vérifié
Rating: 1 out of 5
Average site, possible to improve especially to find choices
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Response from MiniMX
Hello, thank you for this relevant remark, we are working on it every day Have a nice day :)
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied, too bad the delivery is so expensive.
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Acheteur Vérifié
Rating: 1 out of 5
Horrible customer service, I am forced to file a complaint for which I did not receive my order but where is the world going, it’s crazy it’s scary
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Response from MiniMX
Hello, the tracking indicates your package was delivered on Saturday, November 12, we also have no exchange with you in our emails, do not hesitate to contact us to clarify the situation Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
Package I liked received
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Response from MiniMX
Hello, GAMM VERT - ROUTE DE LORREZ LE BOCAGE - 77620 - EGREVILLE - FR your package is at this pickup point, the one you initially chose being unavailable. Chronopost has notified you. Don't hesitate to contact us for this kind of situation. Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
Package received 1 day after the delivery date and on the day of delivery received 2 hours late, delivery really needs to be reviewed, very bad delivery person
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Response from MiniMX
Hello, you placed an order on Monday at 5:30 PM the pickup had already been made, your package therefore left on Tuesday afternoon and was delivered to you on Wednesday at 2 PM which is less than 24 hours which seems acceptable. If the time did not suit you, we are sorry but this is independent of our will. See you soon :)
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery but they delivered the wrong product when they delivered it to me.
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Acheteur Vérifié
Rating: 4 out of 5
Too bad there are many out-of-stock items.
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Acheteur Vérifié
Rating: 1 out of 5
The product is not compliant. Communication with customer service is very poor, despite frequent requests for information on how the problem will be resolved. No solution has yet been proposed. Even worse: radio silence from minimx.
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Acheteur Vérifié
Rating: 4 out of 5
Fast and careful shipping. Price is correct. Only downside, no small gift, like a sticker for example.
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Response from MiniMX
Hello, during your next order, there is always a small gift available to choose from, you need to select it at the cart level :) Have a nice day.
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Acheteur Vérifié
Rating: 1 out of 5
Broken product not satisfied
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Response from MiniMX
Hello, is it possible to have more precision please?
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Acheteur Vérifié
Rating: 4 out of 5
Update the site because I ordered two complete wheels while there were none in stock.
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Acheteur Vérifié
Rating: 4 out of 5
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
Very good follow-up
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