The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Mixed review, one product out of three is not great and does not fit directly without modification, among other things the ordered exhaust line is unsuitable for the received cartridge even though it's a set, engine protection cover modified as it does not fit all horizontal 4t engines without starter (crz125). ...
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Response from MiniMX
Hello, we are really sorry for this bad experience, the customer service will get in touch with you to remedy the situation. Have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
The delivery was made within the deadlines.
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Response from MiniMX
Hello, according to the tracking your package was indeed delivered in 2 working days, the number of stars and the comment do not seem to match. Do not hesitate to contact customer service if you wish to exchange. Have a nice day :)
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Rating: 4 out of 5
Good
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Rating: 1 out of 5
I am very disappointed, I ordered a CDI Racing V2 supposedly universal, but when I plugged it in it burned out. Your service replied that I should order an original type CDI??? One wonders what you mean by universal, moreover the brand of my engine appeared on your compatibility list??? Really very disappointed with your service, from now on I will avoid ordering on your site and encourage my friends to do the same.
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Response from MiniMX
Hello, we are sorry that you were not satisfied with your purchases, customer service will contact you during the day to try to remedy the situation. Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
I do not recommend at all I ordered a CRF79 type tank and I received a CRF50 type instead, and for the return let's not even talk about it I am still waiting for my tank or my refund after 2 weeks still nothing
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Response from MiniMX
Hello, we are sorry for the inconvenience, as discussed with customer service a solution has been found. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
I received my bike with scratches and bubbles on the fairing
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Rating: 4 out of 5
The interface is not very nice at all but the parts are there
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Rating: 4 out of 5
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
Order conforms to the online purchase, processing of the order quite long before preparation and shipping, strange. Otherwise everything is ok, quality sticker, plastic kit too. However, the engine guard does not fit at all on crz 125 without major modifications. It's in place and well adjusted.
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Rating: 4 out of 5
GOOD GOOD SITE HOLD
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with customer relations, quality delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
The site is well made, functional. However, I received a bent head gasket in the package... Result I have a small oil leak
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Rating: 4 out of 5
Received on time, no problem just some adjustments to make, and a small issue with screws. Thank you
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Rating: 4 out of 5
Good.
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Acheteur Vérifié
Rating: 1 out of 5
Like the last 3 orders placed here the parts arrive damaged... This time it's a handlebar that arrived bent Response from customer service if it wasn't you who damaged it we will refund you so in this sentence I understood that I could sit on the refund... And that if I don't spend again my thread is not ready to get back on its motorcycle...
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Response from MiniMX
Hello, we are sorry for the inconvenience customer service will get in touch with you to remedy the situation. Have a nice day :)
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Acheteur Vérifié
Rating: 4 out of 5
Good site I would recommend
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Acheteur Vérifié
Rating: 2 out of 5
Still haven't received my order
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Response from MiniMX
Hello, we are sorry for the inconvenience, your package is currently being cleared through customs and will arrive shortly. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Thumbs up
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Rating: 4 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
The order was mixed, one product had not been available for a long time while it was marked in stock on the site, so I was refunded for this item but that didn't suit me because it was cheaper to buy two (50€/2 and 54€/1) I will have to reorder it in a month at the unit price and therefore more expensive! They could offer a discount or give the loyalty points that are obviously removed from this item, otherwise regarding the refund, I did not have time to choose the refund method either to the bank account or as a credit on the site which was requested by email, it arrived in my inbox in the morning and I replied in the late afternoon for a credit but it was already too late, the representative had chosen a bank transfer to my account, nevertheless we were able to continue my order and it did not delay the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Impeccable order
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Acheteur Vérifié
Rating: 1 out of 5
Hello still not received my rain gear
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Response from MiniMX
Hello, your package has been at the relay point since 03/09/2022, two days after your order. Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
I never received them !!!!!! No poster in the box !!!! I demand a refund!
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Response from MiniMX
Hello, the tracking shows us that the package was delivered to the relay point of your choice within the regulatory time, we apologize for the missing "poster" gift in your order, rest assured it will not be charged as it is a gift. Do not hesitate to contact us at 0972390537 on your next order we will add it as well as other goodies to your next order, our customer service is at your disposal :) Again all our apologies. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
I spoke to the person on the phone to be sure of my order and in the end one part does not match at all
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Response from MiniMX
Hello, we are sorry if there was a problem with your order, the customer service will contact you to find a solution. Have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
I still haven't received anything
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Response from MiniMX
Hello, your package has been available at the relay point since 6/09/2022 that is the day after your order difficult to do faster ^^' our customer service is at your disposal at 0972390537 Have a nice day :)
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Acheteur Vérifié
Rating: 4 out of 5
The screws broke my rim and the size of the latter is not specified
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Acheteur Vérifié
Rating: 1 out of 5
Not received poster
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Response from MiniMX
Hello, we are sorry but you did not select a poster in your order this is not an oversight on our part. Our customer service is at your disposal at 0972390537 Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
Big scammers, lie about the products but fast delivery
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Response from MiniMX
Hello, we are sorry if you were not satisfied with your purchases, the customer service is available at 0972390537 if you wish to exchange. Have a nice day :)
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Acheteur Vérifié
Rating: 4 out of 5
Nickel
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Acheteur Vérifié
Rating: 4 out of 5
It's perfect, well protected, I haven't started it yet but it was a hassle to install the shock absorber and I especially didn't receive any papers, the manual is missing.
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Acheteur Vérifié
Rating: 1 out of 5
Not reliable. I was sent a 4t motorcycle with 2t oil and on top of that the engine runs poorly, I already had to make a carburetor adjustment when these are factory settings anyway, I do not recommend this seller.
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Response from MiniMX
Hello, We are sorry that you are not completely satisfied. After analyzing your order, we did send you 4-stroke oil. Regarding the engine, the carburetor adjustment is not a factory setting but rather an adjustment that falls to the buyer as indicated in the product technical sheet: "Vehicles are delivered in factory configuration, on a pallet. It is the buyer's responsibility to complete the assembly of the vehicle (fork, shock absorber, handlebars, tightening of spokes...) and to ensure the start-up as well as the adjustments (notably valve clearance, carburetor adjustments, jet, etc...)." I invite you to contact customer service if you need assistance. We are at your disposal from 9 am to 6 pm from Monday to Friday :) Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
The order arrived quite quickly despite the problem that there was with my order but otherwise it's perfect
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Acheteur Vérifié
Rating: 4 out of 5
Order received on time
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Acheteur Vérifié
Rating: 4 out of 5
I received the valve cover gaskets but not the poster
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Rating: 1 out of 5
Starter received but the springs are not engaged in the notches so it pulls in the void ...
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Response from MiniMX
Hello, we are sorry for this inconvenience and we apologize. Our customer service team will get back to you as soon as possible to remedy the situation. Best regards, The MMX team
Customer service gives wrong information and responds 1 out of 5 times
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Response from MiniMX
Hello, we are sorry if any information provided by customer service was incorrect. To better understand your dissatisfaction and always with the aim of improving, what information was conveyed to you? Please note that we are open from Monday to Friday from 9 am to 6 pm and that we respond to all our customers. Our sales team is located in our offices in France and answers all calls during opening hours non-stop. It may happen that all lines are occasionally busy, but we always end up responding. Best regards, Mini MX
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