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A
Rating: 4 out of 5
Very good site, never disappointed.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
Responsive and professional
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A
Rating: 4 out of 5
Some products do not match the description on the site. The quick pull handle The accelerator cable without a second adjustment screw The clamps for fuel hoses are ineffective.
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A
Rating: 4 out of 5
Very good site for Pit and dirt bike parts. Great choice.
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A
Rating: 4 out of 5
Well presented.
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A
Rating: 4 out of 5
Very good bike but delivery a little longer than the announced deadlines
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A
Rating: 4 out of 5
Very good site. Easy to find parts. Lack of diagrams for some parts but overall very satisfied
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 4 out of 5
Fast and careful shipping, however, I had to adjust the valve clearance and change the jet for the bike to work properly. It's a shame this wasn't done at the factory.....
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Valve cover gasket poorly cut useless Slightly scratched handlebar
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A
Rating: 1 out of 5
I ordered a mini bike for my daughter's birthday more than a week before the big day, the delivery was supposed to be made within 72 hours after the purchase and I have not received my daughter's gift!!!! I am fighting with the delivery people to try to find the package which is clearly nowhere!!!
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Response from MiniMX
Hello, There has been a delay on your order due to a problem with the carrier, independent of our will. We are sorry for this. You have also spoken to our customer service on the phone who informed you of this problem. According to the carrier's tracking, your order should arrive this week. Please accept our apologies again for this inconvenience, and we remain at your complete disposal by email, phone, or chat. Best regards, Mini Mx
A
Rating: 4 out of 5
I really like this site but the photos are not often up to date I bought new generation YCF grips as shown in the photos and I received the old ones
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A
Rating: 4 out of 5
Order matching and delivery time respected! Thank you.
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A
Rating: 2 out of 5
Hello, the length of the spacers that were sent is not the same as that indicated on the page
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Response from MiniMX
Hello, we are sorry for this inconvenience, could you please send us the length of the spacer received by email to [email protected]? We will then be able to correct our mistake, thank you. Best regards, Mini Mx
A
Rating: 1 out of 5
Hello, I bought shot gloves that tore themselves after two uses, I contacted customer service to talk about it and since then I have had no news, thank you in advance for doing something
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Response from MiniMX
Hello, We are sorry for this inconvenience. We are experiencing problems with the contact form on our site. You can contact us by sending an email to [email protected], we will respond within 24 working hours. Best regards, Mini Mx
A
Rating: 4 out of 5
Fast
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A
Rating: 2 out of 5
I did not receive the output sprocket that I ordered and the rim that I ordered is too small
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Response from MiniMX
Hello, we are sorry for the inconvenience caused, customer service has tried to contact you to resolve the issue. We look forward to hearing from you :) The MiniMX team
A
Rating: 4 out of 5
Product conforms to the description except for the seat height which is not 77 cm but 67 cm
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A
Rating: 4 out of 5
Site quite accessible. Except that I don't always find the specific parts for my vehicle. Moreover, at the beginning of the order, I checked the goodies to receive, but nothing in the package... Best regards
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A
Rating: 2 out of 5
I did not receive all my items, even though the site says delivered
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Response from MiniMX
Hello, we are sorry for this inconvenience. If items are missing or if you have not received your order, we invite you to contact our customer service by email at [email protected] directly from your email box. Best regards, Mini Mx
A
Rating: 2 out of 5
Delivery 48/72h I was there to pick it up a week later directly at the delivery depot otherwise I would have received it another week later
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Response from MiniMX
Hello, we are sorry for this inconvenience. The delivery time of 48/72h is an estimate based on the average delivery time observed. It may happen that it is longer, especially during summer periods. Best regards, Mini Mx
A
Rating: 4 out of 5
Good site
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A
Rating: 1 out of 5
I am extremely disappointed with the Mini Mx team because I have been ordering from this site for a long time and for some time now I have been receiving more and more damaged parts, the last four orders I placed arrived late, including the last one which did not even arrive, I always pay for the most expensive and fastest deliveries because I need the parts I order as soon as possible, I do mechanics every day, anyway I find it unacceptable from a site that claims to be professional
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Response from MiniMX
Hello, We sincerely apologize for these inconveniences, regarding the damaged parts do not hesitate to contact us to report it so that we can offer you an exchange on the product. Regarding the delivery, during the summer periods, carriers often experience some slowdowns, however your order placed on 02/08 at 8 PM was shipped by our logistics service the next day without any delay, we handed the package to GLS which indeed could only deliver it to you the following Wednesday. We recommend CHRONOPOST for a 24-hour delivery which is for us the high-end service in terms of delivery. We always try to offer you a fast service in preparation and delivery, however delivery is independent of our will and we ask for your understanding. We still hope to count you among our customers and remain at your complete disposal. Best regards, Mini MX
A
Rating: 2 out of 5
Hello disappointed engine damaged upon receipt message already sent to your customer service
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Response from MiniMX
Hello, we are sorry for this inconvenience, we have responded to your request, however, we have not received a response from you. Best regards, Mini Mx
A
Rating: 4 out of 5
Everything was perfect
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A
Rating: 4 out of 5
Perfect, nothing to report
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A
Rating: 4 out of 5
Clear site and easy to use
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A
Rating: 4 out of 5
Delivery was 24 hours late but nothing too serious
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A
Rating: 1 out of 5
Very disappointed, error in the order and customer service does not respond. Hoping to be contacted back as soon as possible
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Response from MiniMX
Hello, We are sorry for this inconvenience. Unfortunately, it seems that we did not receive your email, did you send it to [email protected]? Best regards, Mini Mx
A
Rating: 1 out of 5
Well received the rims but they are damaged, they look like used rims, missing color, a lot of scratches ... and I pass ... disappointed
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Response from MiniMX
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
A
Rating: 1 out of 5
The draw arrived scratched, and there is no tightening piece, but this is still an important piece.
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Response from MiniMX
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
A
Rating: 4 out of 5
Good site but a small bug with the order interface. However, very responsive by email and delivery. The product is very good. I recommend
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A
Rating: 1 out of 5
No indication or information from customer service about the kit .. no one knows what is inside or even the diameters of the jets
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. However, it is a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
A
Rating: 2 out of 5
My package took 1 month to arrive. For an amount of 400 euros and all the inconveniences, they gave us a commercial gesture of 10 euros. I find it abusive.
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Response from MiniMX
Hello, the carrier lost your package, we opened a dispute, they conducted searches, we are sorry that it took so long. However, as soon as we received the results of the search, we sent you a motor as quickly as possible. Best regards, Mini Mx
A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
For the return at our expense not happy
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Response from MiniMX
Hello, We are sorry for this inconvenience. Depending on the reason for the return, you can contact customer service to request a commercial gesture. Best regards, Mini Mx
A
Rating: 2 out of 5
A site that is usually very fast on delivery and a reasonable quality-price ratio, but this time it has been more than a week since I have heard about my order, disappointing.
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A
Rating: 1 out of 5
In the photo, there is the complete kit and I only received the wheel
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Response from MiniMX
Hello, As indicated in the description, the sprocket is sold without its attachment. Best regards, Mini Mx
A
Rating: 1 out of 5
No possibility of exchange, it's useless. No document to print for the return, it's useless.
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Response from MiniMX
Hello, Currently we do not perform exchanges, however we refund the parts upon return. The document is available at the bottom of any page in the return conditions section. Best regards, Mini Mx