Customer reviews of MiniMX

Half of it was not in the order and the rest was not correct, there should have been a clutch and accelerator cable kit, I did not receive them. Additionally, I ordered a chain in 428 and received a 420, the brake pads were supposed to be 300 erz pads, I received pads that were far too small. The only thing that was correct was the air filter and the chain roller, and when I call you, I am told the order was opened and nothing can be done. But for me to realize that the order is not compliant with what I originally ordered, it must be opened properly. I have placed multiple orders with you and have always been satisfied, but a lack of seriousness on your part has occurred with this order and I am told that nothing can be done, really shameful. I have never had to request customer service, but when I do, no one can do anything

Very disappointed with the product and customer service. The balance bike works poorly, the battery does not have the announced autonomy. Customer service took care of replacing the gear button but does not respond regarding the battery. We also have a small mx balance bike that has no problems, in climbing there is no comparison possible, the rcz of mini mx is a struggle, my son has to help himself with his feet. After barely 20 minutes, no more battery compared to the announced 1 hour. Still waiting for a customer service response to solve this battery problem

The motorcycle works but when I received it the clutch was bent, the kickstarter was lost, and the battery was already dead at delivery, there was a missing fork screw and the tank cap, they sent me one back but it's not the right one, I sent them the exact photos of which one it is, they sent me the same as the first one which is not the right one

No, I ordered a 2000 watts and I received an 1800

I ordered rims, on the rear rim there is a big scratch due to poor packaging in the box.. and it was also written that these rims fit all pit bikes with hydraulic brakes and when it arrived my original spacers do not fit

It is not the right product that was sent to me and the person on the phone was not courteous as if it was my fault that the part sent was not the right one

I would like a refund of 50 euros for the delivery of 48 72h that I received in 1 week

Does not match the one ordered for the fury 49cc

Delivery time not respected at all, I am almost 20 days since ordering without my package moving from its place for 10 days

Not the right part

the order I bought does not match the model of the motorcycle.

Product received does not match the description. Seller promotes vehicles on sale but these are not the ones displayed, so false promotion. Although the vehicle is of good quality, no trust in this seller who changes the descriptions of items once the issue is raised.

I ordered some gicleurs for Mikuni (advertised as such on the page), and they sent me different ones than what they advertise. They are smaller, with a different thread pitch, valid, however, for Oko Keihin and Dell'Orto.

missing parts

Dear, despite having requested help and assistance to buy the compatible part.

Bad customer service

After barely 2 months of purchase the quad no longer starts, let me tell you our disappointment and even more so that of our daughter ;(

Motor received new. It starts cold, but stalls systematically once hot. Impossible to ride normally. Customer service asked me to adjust the valves. For a new motorcycle, it is absolutely not normal to have to do this type of technical intervention. It is not the customer's responsibility to correct a defect upon receipt. Moreover, despite several emails sent, customer service does not respond. No follow-up, no solution proposed to date. Very disappointed with the quality of the product. I do not recommend.

Battery autonomy largely unsatisfactory, nonexistent customer service. I advise against the experience.

Quite happy with my purchase but disappointed with the electrical harnesses as well as the pinched fuel hose, it doesn't start with the electric start but only with the kick

Disappointed by the delivery, I sent you an email

Very satisfied

Very good fast delivery

Fast delivery but the bike certificate does not match the commercial name on the invoice, so no subsidy possible. The support responds at first but ends up with no solution, no certificate for the sold bike. €400 lost.

Almost 10 days of waiting without notifications and one of the two wheels has an aluminum hub, the spacers are different and the rear has a flower disc while the front is round like the original, I don't think I will buy from this store again.

Delivery was terrible, not the fault of minimx, but the carrier...

The air filter is not compatible with the carburetor! Request for refund. 0788620446

Very fast delivery. Just missing an assembly manual for the motorcycle.

Package arrived very quickly even in Martinique, however 50€ for 30€ of shock absorber socks is a bit steep :-(

The stock clerk made a mistake with the fairings, I returned them and now I have been waiting for my refund since December

A lot of impact on the shock absorber, the condition of the product is more used than new.

Damaged package, deco kit damaged, frame bent

Did not receive the right product because it is out of stock.

The product hasn't arrived yet

Scratches everywhere on the motorcycle, decoration kit that does not hold, clutch (engine stored without storage oil... so clutch non-functional... dry engine. Delivery not on time without commercial gesture...

Intake valve not the right part, same for the clutch cable

Ordered an engine guard and received it bent with a crushed box, shameful given the shipping costs

I only give 4 stars because zero issues with minimix but the DPD delivery service is a disaster

Order of a complete engine kit, electrical harness recommended by mini Mx, after receiving the order the harness does not fit and they say it is normal without knowing which wire goes with which wire

order not received on time