The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
7 days of orders and still no package; this is not the first time I am disappointed, I will not order here again.
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Response from MiniMX
Hello, Please excuse us for this inconvenience. As you can see, it was shipped on the same day from our warehouses (order placed on 27/06 shipped on 27/06). We therefore handed the package to Colissimo for delivery to the post office. Did you receive any feedback from the carrier regarding the delivery? Have you contacted customer service so they can open a dispute file with Colissimo? If problems persist with Colissimo, I invite you to select another carrier for your next order (GLS, TNT, Chronopost). We are again sorry for this inconvenience, which is beyond our control. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Rim conforms to the announcement, but tire a bit narrower than the original
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Rating: 1 out of 5
The cable I bought does not match my search. And it is impossible to realize this when purchasing because the photo on the site did not show the fuse terminals.
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Rating: 4 out of 5
Very good delivery. Satisfied with the bike. Just missing an assembly guide
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Rating: 4 out of 5
Well received but received with a scratch on the plastic part of the pull
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Rating: 4 out of 5
you can easily find the parts and the delivery is fast
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Rating: 4 out of 5
I highly recommend it unlike some sites that I won't name otherwise I might get sued. Fast delivery, delivered on time, very serious. However, I did not receive the sticker as a gift and my loyalty points are still pending validation, that's why I give 4 stars and not 5.
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Rating: 1 out of 5
My motorcycle fell, and even the mechanic does not know what it is from.
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Response from MiniMX
Hello, We did not quite understand your review? Can you provide us with some details regarding your dissatisfaction? If the product does not meet your expectations, you can return the rim so that it can be refunded. Best regards, Mini Mx
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Rating: 2 out of 5
Return much too complicated.
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Rating: 4 out of 5
Very good!
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Rating: 1 out of 5
The stock status shown on the site does not correspond to reality... I ordered a Gunshot, and 2 hours later, I was called to say that the motorcycle is not available, not very serious!
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Response from MiniMX
Hello, We apologize for this inconvenience; unfortunately, we are dependent on Gunshot stocks. Not being the only distributor of this brand, it sometimes happens that between the moment of your order on our site and when we order from Gunshot, another distributor has already ordered. We have other equivalent models that should have been offered to you. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
On the site, they say that the item is available; in fact, it is no longer available.
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Response from MiniMX
Hello, Unfortunately, the carburetor has gone out of stock; there was 1 quantity left for 2 orders. My colleagues in purchasing are working hard to restock as soon as possible to offer you available stock that can be delivered within 24 hours. We sincerely apologize for this inconvenience and hope to be able to offer you the product quickly. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Package still not received since June 14, package lost by Chronopost, unacceptable to pay 12 euros in shipping fees for a 24/48h delivery. Package still not received; I regularly order from you, and this is not the first time there has been an issue with delivery times. This will be my last order with you.
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Response from MiniMX
Hello, Have you contacted customer service to make a complaint about the delivery? Your order was placed on 14/06 at 10:20 and shipped the same day. We work with CHRONOPOST; we are sorry for the inconvenience, which is beyond our control; unfortunately, the transport is entrusted to professionals. Have you tried with TNT express? Indeed, we offer several shipping methods: GLS, Colissimo, CHRONOPOST, TNT. Sometimes, if the transport service in this region is not up to par, you can opt for another transport company; that is why we have multiple choices. We will open a dispute with CHRONOPOST for your case and hope that your package will be delivered in the coming days. Regarding the fees, please contact customer service to be compensated. Best regards, Mini MX
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Rating: 4 out of 5
Customer service very good, very good site, thank you
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Rating: 2 out of 5
NOT THE RIGHT PRODUCTS ORDERED.
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Response from MiniMX
Hello, In case the ordered products do not meet your expectations, do not hesitate to return them, we will issue a refund. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I received the bikes today. I placed a large order, everything was there. Assembly quite easy. The bikes run very strong. Nothing to do with a dirt bike. Be careful to break it in and change the oil before riding it. Otherwise, great
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Rating: 4 out of 5
GOOD SITE OVERALL
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Rating: 4 out of 5
good
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Rating: 1 out of 5
Very bad; I took express delivery, it told me I would receive it the next day, I received it two days later; I will not order there again.
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Response from MiniMX
Hello, Saturday deliveries are sometimes subject to the carrier's availability, your order was placed on Friday at 10 am and shipped the same day. The CHRONOPOST delivery is the fastest service, it seems it could not be delivered on Saturday and was rescheduled for delivery on Monday, you will understand that this is independent of our will. We hope you are satisfied with the ordered items and remain at your disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Good overall, but read the product description carefully, there are inconsistencies compared to the title (for example: rim 17" in title and tire 14" provided in description). Otherwise, correct site.
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Rating: 4 out of 5
Product arrived quickly
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Rating: 4 out of 5
Hello, impossible to pay with my credit card, sorry
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Rating: 4 out of 5
Products are easily found and delivery is fast
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Rating: 4 out of 5
Rather serious products, just the packaging needs to be reviewed, for example, the fork and rim should be better protected for transport as they tend to get damaged
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Rating: 2 out of 5
Buying a wheel for a motorcycle that is 1 month old, unpleasant customer service, moreover I cannot sell it since the identification plate is not the right one according to customer service, a motorcycle purchase more than regrettable.
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Response from MiniMX
Hello, The wheel truing is indeed not guaranteed as it must be checked and tightened before use, but we have sent you a complete wheel from our workshop. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 4 out of 5
This site is very good, we find quite a few diverse and varied parts, the only downside is that when we order something we do not see the delivery date unless there is an error on my part..
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Rating: 4 out of 5
Good
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Rating: 1 out of 5
Delivery time not respected, an order made at the same time, my packages delivered simultaneously, rims with paint issues, disc not tightened, air filter of the wrong size, and clutch lever screws messed up, very very disappointed with the received parts hoping for a gesture from the site.
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Response from MiniMX
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
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Rating: 4 out of 5
Very good, fast and serious
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Rating: 4 out of 5
Very good, the site is perfect and the prices are attractive. Customer service is very attentive and very professional
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Rating: 1 out of 5
0 because it is impossible for me to order in several installments when the same organization granted me a payment in 4x the same month. Although the small orders always arrived well packaged, my problem remains significant if it is impossible to make a payment in 4x.
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Response from MiniMX
Hello, Payment agreements are only made by the banking organization Oney. Unfortunately, we do not have the ability to override their decision. Best regards, Mini Mx
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Rating: 4 out of 5
Nothing to say for now
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Missing a photo of the back of the part.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered on June 10, plus delivery the next day before 1 PM, I still haven't received anything, not even the package was sent.
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Response from MiniMX
Hello, You ordered on Friday the 10th at 4:30 PM, an order with delivery before 1 PM must be placed before 1 PM, moreover we deliver on business days from Monday to Friday. According to the package tracking, it left on Monday the 13th and was delivered on the 14th, so within the delivery times. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
chain that does not have the same number of links as indicated on the site, damaged sprockets.... do not order from this site
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Rating: 4 out of 5
Good but could do better
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Rating: 4 out of 5
Good
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Rating: 2 out of 5
It's just the delivery times that are really not correct at all, but nothing to do with the great quality of the site.
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Response from MiniMX
Hello, We apologize for this inconvenience. As a reminder, our deliveries are made on business days, your order left on Friday the 3rd, and since Monday the 6th was a holiday, the delivery was delayed and you were delivered within 48 hours on business days, in accordance with GLS delivery times. Best regards, Mini Mx.
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Acheteur Vérifié
Rating: 4 out of 5
Fast and reasonable prices
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