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A
Rating: 4 out of 5
Very good. Fast delivery. No issues, a small minimal sticker would be welcome, a bit of advertising doesn't hurt.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
The packages arrive quickly and in good condition. Too bad the ignition I bought cannot be refunded so 70€ lost... (competition ignition)
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A
Rating: 1 out of 5
Customer service is useless, they do not consider that a master cylinder is a guaranteed part, they advise a replacement part, it does not fit, the screw spacing is not correct, their response is that I should redrill to be able to fix it
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A
Rating: 4 out of 5
Product conforms to the order, nothing to say, delivery on time
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
Reasonable price, good quality item, delivery was disastrous but the problem comes from the incompetence of Colissimo so I recommend this product!
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A
Rating: 4 out of 5
Too bad the photos are not always easy to see in terms of details (multiple cross-sectional views)
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A
Rating: 4 out of 5
Fast and conforms to the order
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A
Rating: 1 out of 5
Disappointed, I did not receive my order.
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Response from MiniMX
Hello, According to your package tracking, you received your package on 10/03/2022. If this is not the case, we invite you to contact our customer service at [email protected] Best regards, Mini MX
A
Rating: 1 out of 5
Delivery dropped off, defective packaging, damaged adhesives
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Response from MiniMX
Hello, We apologize for these inconveniences. If this has not already been done, you can contact customer service to remedy the situation. Best regards, Mini Mx
A
Rating: 4 out of 5
I did not receive my gift with my order, a bit disappointed especially since we are asked to choose it.
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A
Rating: 4 out of 5
Received quickly
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A
Rating: 4 out of 5
Delivery times respected, very clean bike, too bad the decoration kit was damaged apart from this minor flaw I highly recommend
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A
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
Order ok.
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A
Rating: 2 out of 5
Very fast delivery, however, 3/4 of the parts do not fit my motorcycle contrary to what the site says...
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Response from MiniMX
Hello, Dirt bike parts are adaptable parts, you need to check that their specifications match your model. Do not hesitate to contact customer service for additional information on compatibility, also know that you can return incompatible parts via the link at the bottom of the page. Best regards, Mini MX
A
Rating: 1 out of 5
Not satisfied, not reliable on the description and for distance purchase it's a shame knowing that return shipping costs are at the customer's expense!!!
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A
Rating: 4 out of 5
The site bugs
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A
Rating: 4 out of 5
Site that works perfectly, no payment issues, delivery within the respected deadlines. Call from the delivery person to say he is arriving.
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A
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
Very good. Reactive
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A
Rating: 4 out of 5
Not bad
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A
Rating: 4 out of 5
Good product
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A
Rating: 2 out of 5
Not well described. Received only 1 bearing instead of a pair... No dimensions and in the end, 3/4 do not fit.
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A
Rating: 4 out of 5
Good quality
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A
Rating: 4 out of 5
Nothing to report!
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
In the absence of the invoice for the electric scooter, I provided by email the model number, the serial number, and a photo of the manufacturer's plate on which your company name J2D was written as the importer. A link was sent to me to order a chain that turned out to be the wrong one upon receipt.
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Response from MiniMX
Hello, It seems that you never contacted us, our company is not named J2D, we do not import or sell electric scooters. It seems that the site you contacted misled you; however, we are not responsible for this misguided advice. We will accept a return to refund you. Best regards, Mini Mx
A
Rating: 4 out of 5
Very nice site, a small issue is that the cart does not stay saved, it clears with each page refresh
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A
Rating: 4 out of 5
Good site
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A
Rating: 1 out of 5
Very dissatisfied following the handling of my complaint.
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Response from MiniMX
Hello, We are sorry to see your dissatisfaction knowing that our services have positively responded to all your requests and in a courteous manner, the service even managed to get stickers covered by warranty from YCF. We could not have done more; however, we hope that our products will duly fulfill their functions and bring you satisfaction. Best regards, Mini Mx
A
Rating: 4 out of 5
Fast delivery despite the distance, 3 days to be delivered in Belgium. The transport and packaging are very correct. No assembly plan or instructions. Assembly requires some mechanical knowledge (assembly, valve adjustment, carburetor, clutch, etc...). The stickers could be better applied at the factory. The motorcycle starts and runs. The whole is correct for the price. Customer service is responsive to emails sent.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Every time you go back on the site, you have to start over to return to the same page, too bad (on phone)
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A
Rating: 1 out of 5
STILL NOT MY ORDER WITH OVER €11 IN SHIPPING FEES FOR A 24H DELIVERY...
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A
Rating: 2 out of 5
Impossible to criticize.
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Response from MiniMX
Hello, Please note that we do not control the validation of reviews. As a reminder, you have two spaces to give your opinion, the space concerning the company (Brand Review), your order experience, its compliance, delivery... etc., and a space dedicated to your opinion on the product, in order to clearly distinguish the two. Your review was moderated by AVIS VERIFIES and not by Mini MX because it was given in the space concerning "the company" and only about the product: "Too fragile", you just needed to put this rating and review in the section dedicated to product reviews. The rules of "AVIS VERIFIES" are subject to AFNOR standards which constitute legally mandatory standards for companies, in order to apply various rules aimed at ensuring the reliability of methods for collecting online consumer reviews, as well as their processing and restitution. Please note that you can return the item if it does not meet your expectations. Best regards, Mini MX
A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
Perfect and fast
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A
Rating: 1 out of 5
I did not receive my complete order, product description was incorrect and advice by phone was bad, the ignition does not fit with the original steering wheel. Very disappointed, I will not repeat the experience.
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
A
Rating: 4 out of 5
Nice site
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