The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, According to the tracking of your package it arrived on Wednesday January 12 and was deposited in your mailbox. If this is not the case we invite you to contact our customer service so that we can file a dispute with the carrier. Sincerely Mini Mx
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Acheteur Vérifié
Rating: 2 out of 5
Hello, After verification, the description is correct and specifies compatibility for 150 type CRF engines and you have a 150 type KLX. The compatible reference is this one: https://www.minimx.fr/fr/pieces-detachees-dirt-bike-pit-bike/4541-clavette-demi-lune-de-soupapes-moteur-150-160-yx-type-klx.html Best regards, Mini Mx
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Response from MiniMX
Plastic kit received bent in the packaging box, therefore it is damaged
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Acheteur Vérifié
Rating: 2 out of 5
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
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Response from MiniMX
The harness I ordered is defective and I didn't even get any gifts. Simon for the rest and good
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Top !!!
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
top ..
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Acheteur Vérifié
Rating: 4 out of 5
Article as described but delivery not great, I received no tracking for 4 days, I didn't know where my package was
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Acheteur Vérifié
Rating: 4 out of 5
Good site, fast
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 2 out of 5
Hello, For any technical problem, I invite you to contact customer service, they will take care of it quickly. Regarding the gift, you need to select the one you want during your order, it will be added directly to your cart so that when preparing it, it appears as a product to be prepared. Best regards, Mini MX
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Response from MiniMX
I received the damaged engine in the package, I request the broken parts that I received quickly, I asked for a small commercial gesture, a gasket for the gesture that they didn't even take into account, not cool for a 2 euro gasket
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Acheteur Vérifié
Rating: 2 out of 5
Hello, As you indicated, we have processed your request and quickly sent the damaged parts. The exhaust gasket as a commercial gesture that you requested was not possible because we do not have the part in stock. Best regards, the Mini Mx team
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Response from MiniMX
I am not really satisfied with my order on this site, I ordered an air filter with a diameter of 36 and I received one with a diameter of 42
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Acheteur Vérifié
Rating: 4 out of 5
Correct site
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Acheteur Vérifié
Rating: 2 out of 5
Hello, We apologize for this inconvenience. We invite you to contact us by email at [email protected] so that we can take the necessary steps to correct our mistake. Best regards, the Mini Mx team
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Response from MiniMX
I paid an additional €11 for the delivery of my package that I was supposed to receive in 1 to 3 days but I still haven't received it as of today, 03/01/2022, and I can't even find out where my package is
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Acheteur Vérifié
Rating: 4 out of 5
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
For the price, the product seems to be of good quality
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Acheteur Vérifié
Rating: 4 out of 5
Good - Nothing to report
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Acheteur Vérifié
Rating: 1 out of 5
After-sales service leaves much to be desired, it's better not to be broken down with a bike, because it's up to us to manage. This is my case had a problem with a CRZ 150 bike so contacted the service by phone then by email as they asked me, it's been more than a week, no news from them.
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Response from MiniMX
Hello, Our bikes are only guaranteed for parts, we cannot intervene on them ourselves. You contacted us by email regarding a battery problem and we created a discount voucher for the value of the battery with your agreement. Your current request has been forwarded to the manager, the response time is a bit longer due to the time of year. Sincerely the Mini Mx team
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Acheteur Vérifié
Rating: 4 out of 5
I received my order very quickly. Unfortunately, it was not the right model of front brake lever.
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Acheteur Vérifié
Rating: 4 out of 5
A very good site
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Acheteur Vérifié
Rating: 4 out of 5
For now, we have nothing to say about the product and the selling site. Let's see over time and after several uses of the product
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Acheteur Vérifié
Rating: 2 out of 5
Hello, We apologize for this inconvenience that is completely beyond our control. It seems that the carrier contacted you to modify the address but still cannot find you. You need to get back to us by email at [email protected] to open a dispute with the carrier. Best regards, the MiniMx team
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Response from MiniMX
Very disappointed, damaged motorcycle
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Acheteur Vérifié
Rating: 1 out of 5
Incorrect description
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Response from MiniMX
Hello, If an error has slipped into one of our descriptions, we apologize. You can contact our customer service at [email protected] Sincerely the Mini Mx team
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Acheteur Vérifié
Rating: 2 out of 5
Hello, If the product arrives damaged upon receipt, do not hesitate to contact our customer service by email so that we can take the necessary steps, as we did our best when you contacted us for the package tracking. Best regards, the Mini Mx team
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Response from MiniMX
Misleading product proposal.
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Acheteur Vérifié
Rating: 1 out of 5
Missing product in the sock order
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Response from MiniMX
Hello, When receiving a missing product, you must contact our customer service by email at [email protected] so that we can take the necessary steps. Best regards, the Mini Mx team
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Acheteur Vérifié
Rating: 1 out of 5
The sender did not do what was necessary for customs. I had to take care of it myself to have the package released.
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Response from MiniMX
Hello, We apologize for this inconvenience, we are doing our best to ensure that orders are delivered as quickly as possible. Sometimes there can be computer or human errors, and we are sorry for that. Best regards, the Mini Mx team.
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Acheteur Vérifié
Rating: 4 out of 5
One can always do better
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Acheteur Vérifié
Rating: 4 out of 5
Well packaged, deadline respected.
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Acheteur Vérifié
Rating: 4 out of 5
Order arrived on time, super delivery person who contacted me a while before arriving as I indicated, top!
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Acheteur Vérifié
Rating: 4 out of 5
Perfect
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Acheteur Vérifié
Rating: 1 out of 5
There is always a problem with you, delivery of parts that have nothing to do with the order or I had to be refunded because you manage your stock poorly and you seek no solution
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Acheteur Vérifié
Rating: 2 out of 5
Hello, The description is complete and indicates the characteristics of the product. Best regards, the Mini Mx team
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Acheteur Vérifié
Rating: 2 out of 5
Wrong for the delivery
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Response from MiniMX
Motorcycle almost compliant with the description, arrived new with engine adjustment to be made, response from the
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Acheteur Vérifié
Rating: 1 out of 5
I was charged. Cancelled the order without giving me a reason for it....the refund was partial..
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Response from MiniMX
Hello, We apologize for this inconvenience, however, you provided the wrong address by indicating France instead of Guadeloupe, therefore the package was sent and then returned to us by the carrier who charged for the transport. You were refunded the value of your order minus these transport costs due to the address error. Best regards, the Mini Mx team
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Acheteur Vérifié
Rating: 4 out of 5
Products conform to the order, fast delivery, well packaged
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Acheteur Vérifié
Rating: 4 out of 5
Site not updated for stock
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Acheteur Vérifié
Rating: 4 out of 5
Very good site with the desired product in stock. Technical sheet and product info quite detailed. However, to improve: * Differences between the technical sheet of the displayed model and the info of the current 2022 model, not updated. It would also be desirable to create a section for spare parts for the model where they would all be grouped instead of having to search without necessarily finding and having to call you.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery generally quite fast but this time they took their time and especially one valve out of 2 was not good despite the references provided, so I blame that on the holidays, too many deliveries
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Acheteur Vérifié
Rating: 4 out of 5
Missing part in the package
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