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Rating: 4 out of 5
Perfect
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 548 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
The site helps
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Rating: 4 out of 5
Good site
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Rating: 4 out of 5
Deadlines respected
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Rating: 2 out of 5
I didn't really like this order because the front wheel disc was full of rust and a screw was stripped.
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Rating: 4 out of 5
Package received quickly
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Rating: 4 out of 5
Great
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Rating: 4 out of 5
Fast shipping
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Rating: 4 out of 5
Good site and good advice
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Rating: 1 out of 5
One good one with a hole
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Response from MiniMX
Hello, Have you contacted customer service so they can take the necessary steps? (It can happen that during assembly the chamber is pinched) Best regards, Mini MX
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Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
I would like them to send me a fork for my 49cc pocket bike
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Rating: 4 out of 5
Overall good. For customer service, you have to be lucky, not everyone is as professional and knowledgeable in the field
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Rating: 1 out of 5
Sprockets do not fit my Honda 125 cbf 2010
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Response from MiniMX
Hello, Indeed the parts we offer are for Dirt Bikes, Pit Bikes. In our descriptions, it is not indicated that this is compatible with HONDA 125 CBF. We invite you to contact a HONDA dealer. You can of course return your product via the return form located at the bottom of the page. Best regards, Mini MX
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Rating: 1 out of 5
Shock absorber super soft, the spring must have play, no time to return it so too bad. This was my last order here
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Response from MiniMX
Hello, Sorry that this does not meet your expectations, this shock absorber is 850LBS (as indicated in the description), I recommend switching to 1000LBS which will offer you a harder shock absorber. Best regards, Mini MX
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Rating: 4 out of 5
I recommend
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Rating: 1 out of 5
Motorcycle arrived in the wrong color and damaged. Customer service is useless, no discussion possible, no product exchange. I keep my damaged motorcycle and not the right color.
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Rating: 4 out of 5
Satisfied with the delivery as well as the quality of the ordered engine. Providing paper gaskets would have been a plus
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Rating: 4 out of 5
Super fast delivery, great engine but nothing tightened on the rear wheel
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Rating: 4 out of 5
Fairing received quickly, in good condition. Only small issue is a color difference between the front fender and the rest of the plastics. For the rest, no problem.
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Rating: 1 out of 5
Bad! I called you to ask what the reference was for the complete rear brake system for the MMX Drift 140cc 2022 and I received a system that is 'adaptable' but I had to disassemble the new system received to take back the old brake hose because yours is too short! (The original system is angled while yours is straight once mounted, hence the hose is too short!) A total mess!
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Rating: 4 out of 5
Order and delivery very fast, satisfied and good advice from the seller over the phone, however still no loyalty points
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Rating: 1 out of 5
A long story, I called MINIMX to inquire about the end of the promotion on the kayo 140cc, they told me on 07/10/2021 that the promotion would end the next day, so on 08/10/2021 I hurriedly made a payment in 4 installments. 5 days later the promotion had not disappeared, still on promotion, even cheaper by 100 euros. I consider this a lie from customer service and a scam, they want nothing to do with it!!! Small issue with the motorcycle, broken fairing, damaged oil radiator, not too much polluting welding, a shame not to control the machines during assembly.
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Response from MiniMX
Hello, We are truly sorry for this inconvenience. Please note that customer service and marketing are not directly linked and are not aware of upcoming events precisely to avoid putting them in a difficult position. The KAYO TT140 has a flash sale on 12/10/2021 at 00:00 (midnight) and ends as displayed on 15/10/2021 at 23:59. Your order was placed on 06/10/2021... We are forwarding your feedback on the damaged radiator during delivery to customer service. Have you already opened a case? We sincerely hope to respond quickly to your inconveniences and improve your customer experience. Best regards, Mini MX
A
Rating: 4 out of 5
Very happy with the product, very good finish and it works great, thank you MiniMX
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Rating: 4 out of 5
GOOD
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Rating: 4 out of 5
Navigation on the site is very good, some descriptions and photos need to be reviewed I think on certain products, a bit disappointed with the offer at the end of the order, the gifts should match the order (500 euros of order and a small sticker offered) otherwise all the parts I ordered are fine, nothing to complain about
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Rating: 2 out of 5
I placed an urgent order on Saturday with a 24 to 48-hour delivery. The parts arrived 6 days later, I lost a lot of clients for my business due to the non-respected delivery time. Otherwise, great products!
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Response from MiniMX
Hello, First of all, please excuse us for the abnormal delay, indeed bad weather affected the region and blocked the roads for 24 hours which delayed all carriers. As you can see, the package was prepared without delay and was ready on 04/10 by our services but could only be picked up the next day by the TNT agency. This situation is an exceptional case that does not reflect the service provided by TNT on a daily basis. Please excuse us again for this inconvenience and we remain at your disposal at 0972390537. Best regards, Mini MX
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Rating: 4 out of 5
Fast delivery
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Rating: 1 out of 5
Insufficient designations of parts according to year model. Sale of fork seals individually... we are walking on our heads!! It's like buying a single shoe! Quality of the parts... Chinese...
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Response from MiniMX
Hello, We distribute the YCF brand and their parts, indeed the seal is sold individually by YCF. We completely agree with you that it makes more sense to sell them in pairs, but it is sold this way in the brand's catalog. Regarding spare parts and their origin, all pit bikes are manufactured in China, so the parts are as well, engine parts, KMC chain, YX engines are made by a Chinese factory just like LIFAN, ZONGSHEN, DUCAR, LONCIN... etc. so the parts are necessarily Chinese. However, we work with many other brands that assemble and/or manufacture in Europe, their quality is superior and the price is commensurate. FABA, FORMULA, SCALVINI (Italy), Trail Bike, UNI FILTER, TWIN AIR (USA), MICHELIN, PIRELLI, KENDA, VEE RUBBER, AFAM, DID, TCS Performance (France), STARBAR (France), PRO TAPER, NEKEN, FOX, DAYTONA... etc. We offer a wide choice in our catalog to satisfy all budgets and desires. Best regards, Mini MX
A
Rating: 2 out of 5
Fast delivery. However, the front wheel arrived scratched, as well as slight scratches in several places (minimal but still). Fortunately, I am a mechanic to make a carburetor adjustment.
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Rating: 2 out of 5
I just hoped to get some stickers as a gift, just a remark, otherwise nothing to say top
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Response from MiniMX
Hello, Gifts are to be selected when you place your order, a selection is available. Your order form is equal to what you received. The rating of 2/5 is severe compared to the experience. Best regards, Mini MX
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Rating: 4 out of 5
Very good site for my part! No issues, the only downside is sometimes the parts are not in stock you have to wait a little while to be able to order them, I am satisfied with the customer service that responds quickly to our questions
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Rating: 4 out of 5
Arrival on time
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Rating: 2 out of 5
Great
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Response from MiniMX
Hello, You apparently seemed satisfied with our services, however, your rating is 2/5, is this a mistake? Best regards, Mini MX
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Rating: 1 out of 5
I am not satisfied at all, I did not receive the right parts and by email, they tell me that I received the right one! I want to say customer service 0 incompetent staff! It's been a week and I still haven't been given a solution to resolve the problem!
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Response from MiniMX
Hello, Your ticket is still being processed. Could you simply send us a photo of your lever? If there was an error, we will send it back to you. We checked the stock and only the label was incorrect. Sorry for the inconvenience, but you just need to send us a photo. Hoping to resolve your problem quickly. Best regards, Mini MX
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
I give 4 stars for the price of the dirt and the fast shipping but still a small disappointment because at the time I ordered I asked customer service if the assembly instructions would be provided and they answered yes and upon opening my package nothing.. I then called and they told me it was surely an oversight and that I should contact customer service by email. Email sent no response so I had to call and they told me there was no manual for my model (kayo tt140) so I asked a question because I just had a doubt about the assembly but the person answered I don't know we don't know this bike... it's still a shame.. oh and I was missing my minimx sticker normally offered..
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Perfect
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Rating: 1 out of 5
Part received is not at all what I ordered. No verification of the part description to replace it correctly.
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Response from MiniMX
Hello, First of all, we apologize and invite you to contact our sales team at 09.72.39.05.37. They are available from Monday to Friday from 9:00 AM to 6:00 PM.