Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 548 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
I bought a 125cc 4T mini mx rookie motorcycle for a price of 699.00 euros, and it doesn't even work!! I checked everything, fuel going to the carb, spark at the spark plug, I try and try, but still nothing, no sign of starting... really do not buy!!! I do not recommend it at all, stay away, it's a Chinese motorcycle!!
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Response from MiniMX
Hello, We are sorry that you cannot fully enjoy your motorcycle. Have you contacted the technical service to provide you with a solution to your problem? We are sure that this will be resolved quickly; if you have a spark at the spark plug, the problem comes from the fuel and carburetor side. Thank you for getting in touch to quickly find a solution. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Parts easy to find and fast delivery. Perfect.
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Acheteur Vérifié
Rating: 2 out of 5
the product arrived damaged
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I ordered my new tire and my inner tube as well as my wheel axle everything was okay except that when unpacking the inner tube it was punctured so it was impossible to mount my tire on my motorcycle.
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Response from MiniMX
Hello, after checking I see that you contacted our services today (23/09). They will get back to you as soon as possible.
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Acheteur Vérifié
Rating: 2 out of 5
problem with the lower T, it cracked so I no longer ride my motorcycle. The torque was good (not too tight and mounted with medium loctite) and I couldn't find how to make a warranty request.
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Response from MiniMX
Hello, our contact details are indicated on our website. We invite you to get back to us at 09.72.39.05.37 our advisors will be at your disposal.
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Acheteur Vérifié
Rating: 4 out of 5
Ok good promotions thanks
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Acheteur Vérifié
Rating: 2 out of 5
I had never had any issues with my previous orders, but for this one, the exhaust pipe I ordered does not fit into the cartridge I ordered previously. The response from the claims service told me that it needed to be sanded to fit. I am left with a new pot to sand that will rust quickly and a cartridge that barely holds because I can't sand the pot any more...
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Response from MiniMX
Hello, it sometimes happens that these products have a slight dimensional tolerance the solution that was proposed to you was the simplest and most effective so that you can enjoy your equipment as soon as possible.
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Acheteur Vérifié
Rating: 2 out of 5
The product was well packaged, fast delivery but the product is of poor quality.
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It is rated 4/5 on our site.
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Acheteur Vérifié
Rating: 4 out of 5
Does not respond to emails but complete site, speed with delivery tracking.
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Acheteur Vérifié
Rating: 4 out of 5
Top!
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I ordered two rims and I have to return them at my expense, not a good site to order from.
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Response from MiniMX
Hello, we are sorry but you have been delivered the products you ordered. Indeed, in the case of an order error, we do not cover the return shipping costs. This is not the case when the error comes from our services. In that case, all costs are on us.
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Acheteur Vérifié
Rating: 4 out of 5
Great serious site
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Acheteur Vérifié
Rating: 4 out of 5
Good site!
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the correct part...
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Response from MiniMX
Hello, unless we are mistaken, you did not report any problem regarding the delivery. If you wish to exchange or get a refund, we invite you to contact us at 09.72.39.05.37 or by email at [email protected]. Our advisors are at your complete disposal.
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Acheteur Vérifié
Rating: 4 out of 5
Fast
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Acheteur Vérifié
Rating: 4 out of 5
Site responding to a precise search, either by the page itself, or through the advisors
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Acheteur Vérifié
Rating: 4 out of 5
It would be good to be more precise about the compatibility of the parts regarding the concerned motorcycle model thank you
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Acheteur Vérifié
Rating: 4 out of 5
Well received but it took longer
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Acheteur Vérifié
Rating: 4 out of 5
Motorcycle very good on top. During the assembly of the Cross just a few small details blown fuse and the fuel hose that was pinched had to shorten it for the fuel to flow
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Acheteur Vérifié
Rating: 1 out of 5
The box arrived full of oil. The delivery person did not want to leave it in that state, but we did not give him a choice.
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Response from MiniMX
Hello, first of all, thank you for your order on our site. An engine necessarily contains oil inside, and it happens, unfortunately, that during transport, despite the instructions on our packaging, the box is turned over. Our carriers are instructed to change the box before delivery in such cases. We are sorry that this was not done.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, professional salespeople the site is attractive.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
One day late for delivery by chronopost otherwise nothing to say everything is compliant
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Acheteur Vérifié
Rating: 4 out of 5
Personnel problem for delivery on the requested date while the appointment was validated, transport chassis slightly damaged, a broken footpeg spring.
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Acheteur Vérifié
Rating: 4 out of 5
The manual does not correspond to the motorcycle but otherwise everything is fine. Delivery and customer service very good. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
Overall not bad? But the rims should be reviewed
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Fast
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Acheteur Vérifié
Rating: 4 out of 5
Well corresponds to the request
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Acheteur Vérifié
Rating: 1 out of 5
I asked for a green air filter and I received a black one, how do you expect to be satisfied, this is not possible, so either you send me the correct part or I will not order from you again!!!
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Response from MiniMX
Hello, First of all, please excuse us for this inconvenience. Have you contacted customer service? I am sure they will do what is necessary quickly. (A photo of the received part will be requested) Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I canceled my order 10 minutes after placing it. The order was still shipped, so I had to return it at my own expense. So no, I do not recommend.
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Response from MiniMX
Hello, You placed your order at 7:30 PM on 02/09, we are open Monday to Friday from 9 AM to 6 PM. Your order was prepared the next day at 9:11 AM and shipped at 10:08 AM. To guarantee a preparation and shipping time, we unfortunately do not have the ability to interrupt an ongoing preparation in order to respect our commitment deadlines. We are sorry that we could not meet your expectations and remain at your disposal. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I placed the order on 28/08, processed on 30/08 as it was a Saturday. On 31/08 I received the order at the parcel relay (Chronopost) in express delivery, I ordered a 14" rear wheel and I received a 17" front wheel. I called customer service and it’s not their fault!! and to have the correct wheel sent back is a whole hassle.... Anyway, I explained to them that I needed it quickly because my son had a contest that weekend. And I received the wheel on 06/09, so after the weekend with an express shipment sent on 03/09, and in what condition they didn’t send it to the relay point as requested and the delivery person threw it over the gate and then my dog took care of it... And the icing on the cake is that they certified express delivery so on Saturday 04/09 (stated on the site as express before 1 PM) Let’s just say my son was thrilled with his weekend. PS: at customer service no way to speak to a manager, the response they gave me was "he will tell you the same as us" Very bad experience.
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Response from MiniMX
Hello, please excuse us for this mix-up and for this inconvenience. Please know that we do our best to limit delays, however, we have procedures to follow which indeed impact you and we apologize for that. Regarding shipments, we have daily pickups from Monday to Friday, no shipments are made on Saturdays, Sundays, and public holidays. For shipments on Friday and delivery on Saturday, this is always subject to the feasibility of the area. We hope that the situation has been resolved for the mix-up and wish you a very good weekend. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
It has been 15 days since I ordered and I still have not received my order. On the site, it is mentioned 'delivered to the relay point'. However, the latter never received it. When I go to the carrier's site, it indicates that my order is being prepared at MMX. I hope, in the worst case, to be refunded for my order amounting to 400€... All the same.
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Response from MiniMX
Hello, Indeed your delivery suffered deterioration during transport, it is being returned to the sender according to the tracking. We sincerely apologize for the inconvenience and are doing our best to fulfill your order and resolve this dispute with the carrier. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Well corresponds to the request
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Acheteur Vérifié
Rating: 2 out of 5
Fast delivery and serious packaging. Too bad about the poor quality of the products I received... I am disappointed about that.
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Response from MiniMX
Hello, we sincerely apologize for this inconvenience, have you contacted customer service to explain your problem? Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Overall the site is really not bad
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Acheteur Vérifié
Rating: 4 out of 5
Good site for good motorcycle
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Acheteur Vérifié
Rating: 1 out of 5
I am unhappy
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Response from MiniMX
Hello, We invite you to install a wheel gripster on your rim; if the valve has torn off, it is because it turned with the tire. The essentials to avoid this type of frequent puncture are rim tape + gripster, which will keep your inner tube stuck to the rim and prevent the valve from tearing off when shifting with the tire. Advice: to make rim tape, cut your old inner tube and place it on your rim. We are sorry for this mishap; it is a typical puncture in motocross. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Not bad overall except for the stock shortages so..; " could do better!!"
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Acheteur Vérifié
Rating: 4 out of 5
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