English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 
A
Rating: 1 out of 5
We ordered a motorcycle wheel, it arrived warped. Impossible to prove, fortunately I noticed it because it's dangerous.
Translated reviews
Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 548 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Too bad there aren't more spare parts available
Translated reviews
A
Rating: 4 out of 5
Rather simple
Translated reviews
A
Rating: 2 out of 5
After-sales service to review... Some items to review... And still no correct solution provided for my order: 1236104 on which I have problems with 3 items...
Translated reviews
Response from MiniMX
Hello, Our team has been solicited to find solutions for each of your problems. In this regard, our after-sales technician has sent you the spacers and rim protectors by tracked letter on Friday. You should receive them today. Best regards, MiniMX
A
Rating: 4 out of 5
Package conforms to my expectations
Translated reviews
A
Rating: 1 out of 5
I placed an order on June 23 on the site and as of today, we are July 7, 2021, I still have not received the motorcycle knowing that delivery is quite expensive and that the site specifies delivery in 24/72 hours, so I am very disappointed in this regard, especially my son. Knowing this, I would have waited for the sales. As a result, I contacted customer service who gave me a number to contact the delivery person, which turned out to be a wrong number, and to whom I asked for a commercial gesture for the wait of my package, they did not want to know anything, so disappointed with the delivery time and customer service.
Translated reviews
Response from MiniMX
Hello, it seems that the carrier tried to contact you to organize the delivery of your motorcycle, without a response from your side, the motorcycle remained on their transit dock near your home. You spoke with our customer service on the phone who assisted you in finalizing the delivery of your motorcycle. According to the carrier's tracking link available in your MiniMx personal space, the motorcycle arrived on June 24. If you need assistance in tracking your next order, do not hesitate to contact our customer service. Best regards, MiniMX
A
Rating: 4 out of 5
I didn't know the site, I had a first chat contact that convinced me
Translated reviews
A
Rating: 1 out of 5
No customer service from start to finish. I left an email with customer service a month ago, no response. The motorcycle arrived damaged because it was poorly packaged. No parts available for the 250 crz. Fast54000 is just a dream seller when they say that spare parts are available. In short, not a serious brand at all. Move on, there are much more serious competitors. It's not possible to give zero stars, this site is not worth more...
Translated reviews
A
Rating: 4 out of 5
Good navigation of the site, fast delivery
Translated reviews
A
Rating: 4 out of 5
Whether it's Clément Nicolas or the rest of the team, mixed center, cordial, helpful, and attentive, however, lately there have been major issues with delivery and no means of return
Translated reviews
A
Rating: 4 out of 5
Ergonomic site. Parts received within the allotted time and conforming to the description. They fit the motorcycle as expected. I recommend the site without reservation.
Translated reviews
A
Rating: 1 out of 5
Order delivered with a lot of delay
Translated reviews
Response from MiniMX
Hello, you can find all the tracking information for your order transparently in your personal space on our MiniMx website. According to your tracking, you ordered on Sunday the 25th and your package arrived at the relay point on the 29th, three days later (indeed, we do not prepare orders on Sundays). If you have any questions regarding your order, our customer service is at your disposal at 09.72.39.05.37. Best regards, MiniMx
A
Rating: 4 out of 5
Fast and square
Translated reviews
A
Rating: 4 out of 5
Not exactly the same, but suitable.
Translated reviews
A
Rating: 1 out of 5
Customer service is not up to par, avoid....
Translated reviews
Response from MiniMX
Hello, I see that according to your email exchanges with our customer service, they are assisting you at every step of the search for your breakdown. We have sent you an electrical harness, we wish you a good installation and do not hesitate to return to our customer support if the breakdown persists. Best regards, MiniMx
A
Rating: 2 out of 5
Hello, I ordered a radiator and received no fixings with it!!
Translated reviews
Response from MiniMX
Hello, our radiators are sold with hoses and banjo bolts, but without a mounting bracket for the frame. We understand your disappointment; however, the content of the item is well detailed in the product sheet. We hope you have found a solution for mounting your radiator. If you have any questions or need information, please do not hesitate to contact our customer service at 09.72.39.05.37. Best regards, MiniMX
A
Rating: 4 out of 5
the order took a bit longer to arrive
Translated reviews
A
Rating: 1 out of 5
I want to return the dirt bike despite the 14-day withdrawal period, we return at our expense and a deduction on the price paid, what a shame, go to another site for your purchases.
Translated reviews
A
Rating: 1 out of 5
We just received the motorcycle ordered for my 8-year-old son's birthday, unfortunately, he could not try it because it does not work.
Translated reviews
Response from MiniMX
Hello, have you contacted customer service so they can help you resolve your problem? Best regards, Mini MX
A
Rating: 1 out of 5
Package received damaged and spoiled
Translated reviews
Response from MiniMX
Hello, when you receive a damaged package, we strongly encourage you to make a reservation with the delivery person upon receipt of your package. You should contact our sales team by email ([email protected]). Remember to attach photos of your package (the condition of the package before opening, the contents, and the delivery note). Best regards, MINIMX
A
Rating: 1 out of 5
Pay for a 24/48 delivery to receive it a week later...
Translated reviews
Response from MiniMX
Hello, you selected the COLISSIMO carrier which is the home delivery service within a timeframe of 48h/72h. 24h deliveries are ensured by TNT or CHRONOPOST. You ordered on Tuesday, June 22 at 5:00 PM, your package was prepared and shipped the next day at 12:19 PM, that is, Wednesday, June 23 without delay. It was delivered (according to the colissimo tracking) on Friday, June 25, within the 48-hour working timeframe. If you wanted to be delivered the next day, opt for TNT or CHRONOPOST which would have delivered to you on Thursday before 1 PM. We hope, however, that the receipt and the products meet your expectations and remain at your disposal. Best regards, Mini MX
A
Rating: 2 out of 5
No follow-up from customer service, obviously it is not your fault for the delay but at least the minimum is to inform your customers.
Translated reviews
Response from MiniMX
Hello, We have communicated all the information to you several times, by phone, email, and even via Facebook. We understand your impatience regarding the situation, but we did not have more information. The port situation is saturated globally due to the health crisis, the delivery ultimately took place on the date we communicated when it was confirmed, and our teams did their utmost to ship all pre-orders as quickly as possible. We apologize for this inconvenience and wish you a good continuation and a good summer :-) Best regards, Mini MX
A
Rating: 4 out of 5
Relatively happy, a reasonable price for the kits and parts offered, fast delivery. However, I just want to point out poor packaging of the accelerator cable which damaged the sheath but did not prevent operation.
Translated reviews
A
Rating: 4 out of 5
sometimes not easy to find the right product on the first try but with a little patience, you can do it. thank you
Translated reviews
A
Rating: 1 out of 5
I ordered a brake caliper, it doesn't work, only 1 piston works, the other does not work for a new item, I am not satisfied and since I mounted it on my dirt bike, I could not get a refund.
Translated reviews
Response from MiniMX
Hello, our sales service has contacted you to provide you with an appropriate solution. Best regards, MiniMX
A
Rating: 4 out of 5
Serious service and quick handling, good team, satisfied with the speed of services, thanks to minimx
Translated reviews
A
Rating: 2 out of 5
Order placed on April 18, arrived on June 28. No tracking email, had to follow up to know where this order was. No commercial gesture was made. Paid 49.99€ outrageous.
Translated reviews
Response from MiniMX
Hello, We provided all the information we had at each stage of the pre-order process transparently. The port situation is currently saturated, hence the delay and the information may sometimes be limited; indeed, we had 3 arrival dates at the port with unfortunately further delays due to a global saturation of maritime ports. Upon receipt in our warehouses, all our teams mobilized to ship all pre-orders as quickly as possible. We kindly ask you to accept our apologies for this inconvenience beyond our control. Best regards, Mini MX
A
Rating: 4 out of 5
easy to find your way around
Translated reviews
A
Rating: 1 out of 5
Hello, it's not too great, I received the engine fine but the CDI does not work.
Translated reviews
Response from MiniMX
Hello, our sales service has contacted you to replace this defective part. Wishing you a good reception and good assembly. Best regards, MINIMX
A
Rating: 2 out of 5
I ordered a green motorcycle, I received a red one.
Translated reviews
Response from MiniMX
Hello, we have verified and it turns out that you indeed ordered a red pocket bike and not a green one. We invite you to contact our sales service to provide you with a solution. Either by contacting us at 09.72.39.05.37 or by email via [email protected]. Best regards, MINIMX
A
Rating: 4 out of 5
Very well-made site for computers, but for laptops, it's a bit complicated. You have to zoom in to read everything.
Translated reviews
A
Rating: 2 out of 5
They sent me the wrong diameter on the chain kit.
Translated reviews
Response from MiniMX
Hello, which size is not compliant? You ordered: a 420/37dts sprocket / a 420 17mm 14dts pinion / 420 chain 120 links. Best regards, Mini MX
A
Rating: 4 out of 5
Good presentation of products, correct price. We'll see in the long run, it's only been a week since we got the motorcycle for our daughter. Fast delivery, nothing to say.
Translated reviews
A
Rating: 4 out of 5
super nothing to say
Translated reviews
A
Rating: 4 out of 5
Easy navigation, fast delivery, but errors in the bags of parts
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
The site is good but some information needs to be reviewed, not clear enough about deliveries
Translated reviews
A
Rating: 4 out of 5
Perfect product description
Translated reviews
A
Rating: 4 out of 5
The motorcycle deco kit is poorly glued and was torn off
Translated reviews