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A
Rating: 4 out of 5
It went well
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 548 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
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Rating: 2 out of 5
The spoke covers have nothing to do with those in the photo. I have to return them at my expense to get a refund. At a time when all sites offer free returns.....
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Response from MiniMX
Hello, Our sales service has sent you an email. Please note that we have taken your remark into account and have adjusted our item sheet accordingly. Best regards, MiniMX
A
Rating: 4 out of 5
Good product, top delivery. Thank you
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A
Rating: 1 out of 5
do not reply to me
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Response from MiniMX
Hello, we cannot find any contact request with your email address. Have you tried to contact us via [email protected]? Or by phone at 09.72.39.05.37. Best regards, MiniMX
A
Rating: 2 out of 5
Fast delivery, interesting price but mediocre quality. Installation in place very easy but the engine smokes a lot as soon as it reaches temperature. The after-sales service only communicates by email (not very practical or responsive) I called directly and was told that communication could only be done by email, yet when I called to buy my engine, they took the time to explain and advise me..... First and last time for me on this site. I keep my engine and my bitterness.
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Response from MiniMX
Hello, indeed our after-sales team mainly communicates by email. Especially for the first exchanges, in order to provide you with the best follow-up for all your after-sales requests. Our technicians being also in the workshop are not necessarily available immediately by phone. Do not hesitate to leave your phone number in your first email request for after-sales service, you will be contacted back. Best regards, MINIMX
A
Rating: 2 out of 5
Really disappointed, order made for an iPhone mat, not at all the same model represented on the site, not the same dimensions listed on the site. And all that the after-sales service responds to me since I wrote to them to tell them that the information on their site is incorrect is a "return it" so no, I am sorry, an apology would be nice to start with, and then I ordered two mats, so a commercial gesture would have been more appropriate and that the customer may not have to find another package and return it, especially for dimensions like that. After several orders placed with them, the customer service has disappointed me. The mat itself is of good quality but not the one requested.
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Response from MiniMX
Hello, our sales service tried to contact you, we left you a message on your answering machine. We have updated our item sheet. Best regards, MINIMX
A
Rating: 1 out of 5
Bad
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Response from MiniMX
Hello, have you thought about contacting our sales service at 09.72.39.05.37 to discuss your order? Best regards, MiniMX
A
Rating: 4 out of 5
-
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A
Rating: 1 out of 5
Fast delivery, thank you
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Response from MiniMX
Hello, indeed we make it a point to send your orders as quickly as possible, from preparation to shipping. If you are satisfied with our services, I invite you to change the rating you gave us. Best regards, MINIMX
A
Rating: 4 out of 5
Received on time. Satisfied.
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A
Rating: 1 out of 5
Missing 1 item, I reported it, they need a photo that proves nothing, count the chain, you will see that there is one more.
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Response from MiniMX
Hello, as seen in the email exchanges of 04/06/2021, we provided you with a response 25 minutes after sending your email. To best handle your request, please follow the instructions from our sales team. Best regards, MiniMX
A
Rating: 4 out of 5
Super exhaust pot really top, tire changer not great otherwise very good site, order without problem
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A
Rating: 1 out of 5
Aluminum part instead of being steel, scratched on top of that
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Response from MiniMX
Hello, our sales department contacted you following your receipt. Hoping that the solution found brings you satisfaction. Best regards, MiniMX
A
Rating: 4 out of 5
Very good but I received a twin air filter instead of a uni but I don't mind
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A
Rating: 4 out of 5
fairly satisfied
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
good value for money
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A
Rating: 1 out of 5
The cable recommended by the interlocutor is not great, had to cut it and make some modifications, so I am not very satisfied
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Response from MiniMX
Hello, as seen during our phone conversation, you ordered this item for your neighbor, it is likely that they did not communicate the correct reference to you and thus caused this inconvenience. However, we are happy that you managed to adapt it, and that you are also satisfied with its appearance and functionality. Best regards, MiniMX
A
Rating: 4 out of 5
A hit that damaged the plate on the front chassis but nothing serious
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
I ordered some brake screws but unfortunately the recommended spacer set for these screws does not fit (too big). Otherwise, quick delivery, well done
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A
Rating: 4 out of 5
Listening!
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A
Rating: 4 out of 5
The motorcycle was delivered according to the estimates given by the site
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A
Rating: 4 out of 5
It's a very good site, several parts available, I like it
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A
Rating: 4 out of 5
I received everything in about 2 days with standard delivery, but unfortunately the gaskets did not match the size of the intake pipe. I had ordered 26mm and received 30mm, otherwise everything else in the order is validated.
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A
Rating: 4 out of 5
Clear,
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A
Rating: 4 out of 5
not expensive for motorcycle parts
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A
Rating: 4 out of 5
fast delivery
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A
Rating: 2 out of 5
Delivery received on time, very well packaged but does not work properly!!
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Response from MiniMX
Hello, do not hesitate to contact our customer service at: 09.72.39.05.39. Best regards, Mini MX
A
Rating: 4 out of 5
nothing to say about the site, very satisfied, same for the delivery, customer service attentive and responsive following an order of a line of exhaust and silencer that was supposed to be adaptable and that I had to modify following the advice of customer service, it's a bit of a shame because it wasn't planned from the start.
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A
Rating: 4 out of 5
Good search engine
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A
Rating: 2 out of 5
Hello, part received not compliant with the reference ordered on the site. A credit note received in exchange. Best regards.
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Response from MiniMX
Hello, after email exchanges with our sales service regarding your reception, we are out of stock on the item you wanted. It is for this reason that our sales representative contacted you by phone to offer you a credit note that you accepted, a credit note for the amount of the item you wanted so that you can reorder it as soon as it is back in stock. Best regards, Mini MX
A
Rating: 4 out of 5
Satisfied
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A
Rating: 1 out of 5
At this moment, service isn't that good. My package got damaged, the post office automatically returned the goods as they didn't want to deliver the package in this state. As till this moment, I need to wait for the money to be refunded and make a new order.. Seems to me that a automatic postage of a new order shouldn't be that difficult?
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Response from MiniMX
Hello, our customer service will contact you to resolve this incident together. Best regards, Mini MX
A
Rating: 4 out of 5
Choice and speed
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A
Rating: 4 out of 5
Clear site and quite intuitive... you find what you're looking for quickly
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A
Rating: 4 out of 5
Perfect, don't change anything
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A
Rating: 4 out of 5
I own a Yamaha AS3, I just needed two suppressors with olives.
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A
Rating: 4 out of 5
It's a great site even if there are 2 or 3 things that could be better.
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A
Rating: 1 out of 5
The rim is all deformed and bent, I sent an email but no response, disappointed with customer service and product quality
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Response from MiniMX
Hello, you contacted our customer service on May 11 at 9:25 PM and a response was given to you on May 12 at 9:22 AM. We have products from entry-level to high-end. You purchased our entry-level rim, if the quality of the product does not suit you, you can return it to us. Best regards, MiniMX