The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
I ordered a 125 cc piston and received an oil filter instead.
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Response from MiniMX
Hello, have you thought about contacting our sales service to report this error in the reception of your order? I see today that you returned the item to us. Our sales service will contact you. Best regards.
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Rating: 1 out of 5
The ordered caliper does not match its description for motorcycle
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Response from MiniMX
Hello, we have forwarded your file and its references to our sales department. They will contact you very soon to provide you with a solution. Best regards
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Rating: 4 out of 5
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Rating: 4 out of 5
Very easy to use site, product availability counter is practical for getting an idea, but the stock needs to be reviewed
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Rating: 1 out of 5
Order placed, but still nothing received
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Response from MiniMX
Hello, according to your tracking number accessible in your personal space, your order was supposed to be delivered on April 28, 2021. If this is still not the case, I invite you to contact the carrier to obtain more information regarding the tracking of your package. We also invite you to subsequently contact our sales department at 09.72.39.05.37. Best regards
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Rating: 1 out of 5
I received the torn elastic
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Response from MiniMX
Hello, First of all, please excuse us for this inconvenience. Have you contacted customer service so they can remedy this problem? Best regards, Mini MX
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Rating: 4 out of 5
Product received within the announced deadlines and in accordance with my expectations.
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Rating: 4 out of 5
Very good except for a few parts that do not fit properly, but it's my fault because I looked poorly, but too bad I am satisfied with my order
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Rating: 2 out of 5
Not very good quality.
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Response from MiniMX
Hello, in a constant effort to improve our products and your customer experience, do not hesitate to share your feedback with us. Best regards.
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Rating: 4 out of 5
Good usability on the site, fluid environment and plenty of varied parts, good site.
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Rating: 1 out of 5
I haven't received my order, I just reordered and hope to get the same deal
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Response from MiniMX
Hello, Have you thought about contacting the carrier to report this delivery anomaly? Please do not hesitate to quickly inform our sales department about your issue with this order. Best regards
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Rating: 4 out of 5
I received what I ordered, and within the deadlines. Impeccable, I will come back to you for other orders.
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Rating: 4 out of 5
Easy access site, good. If you need information, the technicians respond.
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Rating: 4 out of 5
Reactive customer service
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Rating: 4 out of 5
Well-made site, no worries
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Rating: 1 out of 5
Two orders, twice disappointed by the quality of the items and it was specified for one model and in the end it doesn't even fit
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Response from MiniMX
Hello, What quality are you looking for? INOX? Which Dirt Bike do you have, brand and model? Can you attach a photo to [email protected] The line bends are explained in the description with illustrations of the different models. The KLX/CRF type line is a straight bend line with very little curve that is compatible with central double beam frames. Best regards, Mini MX
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Rating: 4 out of 5
Not disappointed with the customer service or the delivery which is often fast.. But I think you should offer more gifts because I ordered over 300 euros from you in less than 2 weeks and each time I get a poster (I have already received the same one 3 times out of 6)
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Rating: 4 out of 5
Good site, too bad there is a shortage of parts
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Rating: 4 out of 5
Good except I did not receive the inner tube
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Rating: 4 out of 5
Navigation is not relevant enough. And I complain about too many out of stock items and I regret a lack of commercial gesture. Important
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Response from MiniMX
Hello, Like many sectors, we are experiencing stock shortages due to supply issues and also extended delays. We hope for a return to normal in the coming months. Our teams are doing their best to offer a constant choice and in stock. Best regards, Mini MX
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Rating: 4 out of 5
Too bad the parts are becoming rarer and rarer
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Rating: 4 out of 5
Good but 5 stars if the site had correctly described the tank.... Indeed, it states that the cap is not provided and so I ordered one and in the end the tank is complete so I bought a cap for nothing...
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Rating: 4 out of 5
All received well packaged
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Rating: 4 out of 5
Delivery as expected
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Rating: 2 out of 5
Honestly, it's all Chinese in the entire order I placed, the clutch cable broke like nothing, the ball must have been poorly crimped because it broke on the first use, so I will modify it if they send me the same one.
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Response from MiniMX
Hello, have you contacted customer service regarding your cable? Our product ranges are from entry-level to high-end (when it exists), regarding engine parts, all suppliers are Asian, Lifan is a Chinese manufacturer, so their parts are as well. Moreover, all entry-level parts for Pit Bikes are also. However, you can take a Pro Taper clutch lever, a Formula brake kit if you are looking for superior quality. Please note that you can return products that do not meet your expectations and we will refund you. Best regards, Mini MX
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Rating: 4 out of 5
Correct site
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Rating: 4 out of 5
It's a reliable site with mostly good quality parts, however I have never managed to create an account as they do not accept my email address but I can still buy as a guest account so it's quite strange. For delivery, I find it acceptable, a little bit long sometimes.
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Rating: 4 out of 5
It's a very good site where you can find many dirt bike parts that you can't find on any other site, I highly recommend it as well as the delivery which is totally acceptable
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Rating: 1 out of 5
I received my parts but I made a return and I'm still waiting for my refund
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Response from MiniMX
Hello, Your order dates from 18/04, the return was made on 26/04 at the warehouse and refunded the next day by accounting on 27/04. This information is available on your Mini MX online account transparently. Bank re-credits generally take 48 hours (depending on the banking institutions). Best regards, Mini MX
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Rating: 4 out of 5
Nothing to say....
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Product as described, fast delivery
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Rating: 2 out of 5
Ordered the wrong product by mistake, I called the platform, they will take it back but at my expense (still have to pay 6€ for return), and no refund. Disappointed, what a shame.
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Response from MiniMX
Hello, indeed we take return costs in cases where the product is not compliant. Unfortunately, we cannot offer return costs in every case. Also, we refund upon receipt of the product, we do not quite understand your comment: "and no refund"? Best regards, Mini MX
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Rating: 1 out of 5
Poor quality staff and bad advice!
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Rating: 4 out of 5
The site is easy to use and understand
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Rating: 4 out of 5
Very good, fast
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Good site, fast delivery. A slight lack of availability
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Rating: 4 out of 5
TO RECOMMEND
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Rating: 4 out of 5
The site is cool, fast and well organized, 4 stars because there is always room for improvement (I know it's my job ;) )
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