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A
Rating: 4 out of 5
Very good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 1 out of 5
Great seller site but goods not up to expectations
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Response from MiniMX
Hello, We have noted your comment and request for customer service, and please know that we will provide you with the necessary assistance for the proper functioning of your product. We apologize for this inconvenience and remain at your disposal. Best regards, Mini MX
A
Rating: 1 out of 5
Hello, I regret to inform you that I am not very satisfied with the 26mm CARBURETOR due to poor machining of the slide, so I cannot use my accelerator cable properly, making the part more useful for screws than anything else. But I do not hold it against you; you can see I have reordered a MIKUNI 26mm carburetor from you!
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A
Rating: 4 out of 5
Customer service quite satisfactory, pleasant and intuitive site, fast delivery but it would be good to put the address in the right place for returns, otherwise I recommend this site and I will continue to buy on this site.
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A
Rating: 4 out of 5
Correct products, very clean, works perfectly
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A
Rating: 4 out of 5
Correct
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A
Rating: 1 out of 5
I need to review the order because the thread of the brake disc is defective; the screw turns in the void
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A
Rating: 4 out of 5
Ras.
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A
Rating: 2 out of 5
I think I will not recommend because when I made my first order to buy my motorcycle, I was supposed to receive a sticker sheet as a gift because I paid 600 for my motorcycle, the least you could do is have a gesture, a gift, but the worst part is that I got nothing and you charged me 19€ for it. I have told you several times and I still have nothing. I placed another order two weeks ago and still no gift, my sticker sheet, even if it's not a monster, I don't care, I'm not difficult, I'm 34 years old so I know politeness, so I remain polite but I hope you will send it to me. Yes, I am disappointed, it's been almost a year after all, thank you.
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Response from MiniMX
Hello, gifts must be selected when you place your order, it is unfortunately within the limits of available stock. I checked your customer account and you did not pay for the sticker sheet selected as a gift because the sheet costs 19€ but you also received a discount of 19€ (19-19=0€, see invoice on your customer account). Unfortunately, this product was unavailable as a gift at the time of your order and we apologize for that. Best regards, Mini MX
A
Rating: 1 out of 5
Order compliant, but one piece of the order is second-hand. I pay for new equipment...
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Response from MiniMX
Hello, First of all, I apologize for the inconvenience. Have you contacted customer service to report it? Best regards, Mini MX
A
Rating: 4 out of 5
Hello, a lot of things on the site are out of stock, I find that a shame, but otherwise nothing to say
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Fast and responsive to questions
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A
Rating: 2 out of 5
Damaged product
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Response from MiniMX
Hello, First of all, I apologize for the inconvenience, have you contacted customer service to report this? Best regards, Mini MX
A
Rating: 2 out of 5
Package received as agreed, but 3 items that were in the package are damaged! I sent an email to find out what to do in this case and I have not yet received a response...
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A
Rating: 2 out of 5
I did not receive them at home, I had to go to the post office disappointed
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Response from MiniMX
Hello, You selected Colissimo POST OFFICE as the delivery method. It is therefore completely normal that your package was delivered to the post office. Best regards, Mini MX
A
Rating: 4 out of 5
Very good and very fast
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A
Rating: 4 out of 5
Lack of technical details on the products
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A
Rating: 4 out of 5
Received on time
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A
Rating: 4 out of 5
Good site
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A
Rating: 2 out of 5
I ordered a carburetor for a 125 dirt bike and when I install it, it touches the engine, pffff nonsense, if you don't sell the right parts, if this happens again, I will go elsewhere!!!
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Response from MiniMX
Hello, If the carburetor touches the engine, the problem is not the carburetor but the intake manifold. The carburetor is suitable for a 125cc engine (although a bit small, you could install a larger type MIKUNI 26mm). Best regards, Mini MX
A
Rating: 1 out of 5
there is always a delay
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A
Rating: 4 out of 5
Top, I would just really like a little gift...
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A
Rating: 4 out of 5
Big packaging for so little
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A
Rating: 1 out of 5
Order placed and paid with express delivery 48-72h and paid the same day, I received it after 15 days after having to send multiple emails
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Response from MiniMX
Hello, The COLISSIMO option is not an express delivery option, we will be able to offer you an express service in a few weeks with the integration of the CHRONOPOST service. Your order placed on 15/03 was handed over to Colissimo on 16/03 without any delay, unfortunately the abnormal delay is independent of our will, our services have repeatedly reported the incident in order to unblock the delivery of the package which seemed to have suffered an incident. We apologize for this abnormal delay which is unfortunately independent of our will. Best regards, Mini MX
A
Rating: 2 out of 5
Very easy to find items on the site. Very fast delivery: 2.5 days. However, the two clutch levers are not mountable because the machining was poorly done, I had to file the parts to be able to mount them.
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A
Rating: 4 out of 5
Apart from the many unavailable products, I am satisfied.
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A
Rating: 4 out of 5
Perfect!!! The only problem is that they don't have all the dirt bike fairings.
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A
Rating: 1 out of 5
Terrible customer service, avoid, motorcycle having 2 months and not even 3 hours of use, brake pads faulty and caliper faulty, no warranty even though it's a factory problem!! terrible!!
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Response from MiniMX
Hello, The brake pads are exclusively related to your usage, we cannot guarantee consumables (inner tube, tires, pads...etc). Regarding your comment, it does not concern the current order. Sorry that the customer service response is not favorable, please note that you have loyalty points available on your customer account. Best regards, Mini MX
A
Rating: 4 out of 5
Super received before the date, but scratches noticed on the parts I received, nothing too serious, but otherwise top, I recommend
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A
Rating: 1 out of 5
the wiring harness is of poor quality I'm on it
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Response from MiniMX
Hello, This is the standard CDI harness with one pin, what is the problem with your product?
A
Rating: 4 out of 5
Good quality
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A
Rating: 4 out of 5
Order and receipt very fast. Very professional!
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
Part ordered, said to be in stock, still no news of it nor tracking number, nothing. I don't know where the parts come from but if it's from China I can go on AliExpress by myself.
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Response from MiniMX
Hello, Our warehouses are located in 83 in Frejus and all our shipments come from our only and unique logistics site. Your order placed on 09/03 was shipped on 09/03. We are doing everything necessary as soon as possible for this abnormally long delay on your order. Best regards, Mini MX
A
Rating: 4 out of 5
OK, it's good
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A
Rating: 4 out of 5
Not enough description on some items to know if it corresponds to such a machine.
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A
Rating: 1 out of 5
Package not presented, (delivery address in a store...) returned to you without any notice of passage or call/SMS, and at my expense. SUMMARY: no material, but lost 5.50€!!
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Response from MiniMX
Hello, Indeed the return was made without notice of passage or delivery attempt, a request for reimbursement of shipping costs has just been made. We apologize for this abnormal process which is unfortunately independent of our will and remain at your disposal. Best regards, Mini MX
A
Rating: 4 out of 5
Responsive and efficient site, nothing to say
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A
Rating: 1 out of 5
Received parts that were not the ones ordered, very poor customer service, unprofessional.
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Response from MiniMX
Hello, We are very surprised by your comment about our customer service which responded and fully refunded due to a stock error on this product. Indeed, we have a response time to process the customer service file and get a favorable opinion. Best regards, Mini MX