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A
Rating: 1 out of 5
I did not receive everything. I am missing a lot of things. This really bothered me!
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good delivery and deadline respected
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A
Rating: 4 out of 5
Package received on time and in good condition. The motorcycle started and runs. Just need to do the break-in.
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A
Rating: 2 out of 5
Damaged exhaust when opening the package
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A
Rating: 4 out of 5
Very fast
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A
Rating: 4 out of 5
Simple and clear
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A
Rating: 4 out of 5
Well-designed site, rich in information, easy to place an order, order processing and delivery within the announced deadlines.
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A
Rating: 4 out of 5
Good description...
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A
Rating: 4 out of 5
Site and customer service minimx very good. Package well received, motorcycle very good except for two spots with a bit of rust. Delivery service needs to be reviewed as the provider Geodis does not respect the announced delivery times, instead of 48 to 72 hours, delivery planned by Geodis almost a week after the order. Paying for a service for which the commitments are not met is illegal. Either change the provider, which is very poorly rated, or announce longer delivery times from the start.
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A
Rating: 4 out of 5
Hello, the two parts I bought were compatible only after my grinder hits, it's a shame for two new parts... otherwise the two items are top, really comfortable fork tubes and very good braking with this brake caliper, all well packaged!
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A
Rating: 4 out of 5
Order taken late, I would have liked a small gesture from your part
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A
Rating: 1 out of 5
Red hose not received and piston really very damaged. Customer service contacted several times but with no response each time.
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Response from MiniMX
Hello, You have an open case since 11/12 pending supporting documents. Without these documents, customer service cannot proceed. Please check your emails so we can take the necessary steps. Best regards, Mini MX
A
Rating: 1 out of 5
Stock shortages, parts with missing nuts, a braking system that was not pre-assembled, all despite common sense, as for the delivery, 5 days of waiting, nothing changes!
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Response from MiniMX
Good evening, But nothing is going well with us, out of 3 reviews posted, 3 negative reviews. Three reasons arise: 1: Defamation / only looking to discredit us? 2: Do you enjoy hurting yourself by ordering from us :-) 3: Maybe we are the least bad? ^^ I therefore invite you to turn to another merchant if we do not meet your expectations (it unfortunately happens). The stocks, as I told you in our previous email, we did our best and yet we have more than 150,000 parts in stock but so be it. The delays, you AGAIN took the cheapest
A
Rating: 4 out of 5
Fast delivery, just lacking choice of parts, had to order elsewhere to get a complete chain kit
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Average
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A
Rating: 1 out of 5
colissimo point relais
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Response from MiniMX
Hello, I invite you to install a wheel gripster, I think your problem is not the inner tube because MICHELIN or KENDA is the best we have. I think your inner tube is puncturing at the valve and the only solution is to install a wheel gripster, it is even essential to avoid punctures. Also, remember to put a rim tape ;) Best regards, Mini MX
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
good site if we avoid Chronopost
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Fast, efficient, top customer service! Thank you
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A
Rating: 1 out of 5
Deadlines not respected, it looks like a used piston!
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Response from MiniMX
Hello, Your order placed on 09/12 at 19:45 was shipped the next day 10/12, your delivery shipped on a Thursday could not be delivered in 24h (Friday) and was delivered the next working day, which is Monday 14. GLS deliveries are from 24h to 48h, if you want guaranteed 24h delivery we invite you to choose TNT. We apologize if the deadlines did not meet your expectations with the GLS carrier. Best regards, Mini MX
A
Rating: 2 out of 5
No more assembly on the handlebars, lazy work and without skills.
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Response from MiniMX
Hello, If the product(s) do not suit you, I invite you to proceed with the return. If you are looking for quality handlebars, I invite you to select STARBAR, PROTAPER, NEKEN, the manufacturing is significantly superior. Best regards, Mini MX
A
Rating: 1 out of 5
The chain kit ordered was not received in full. Chain sprocket. Missing crown
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A
Rating: 1 out of 5
Problem with half of the order, I sent an email to support and I'm still waiting...
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Response from MiniMX
Hello, We have forwarded your request to customer service to get back to you as soon as possible. We apologize for the delay. Best regards, Mini MX
A
Rating: 4 out of 5
Simple, quick, effective. Perhaps lacking precision and photos on some items.
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A
Rating: 4 out of 5
Good evening, good product to see over time and image not received assembly instructions.
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A
Rating: 1 out of 5
I have ordered several times and this time I was disappointed that my ignition that I ordered was broken
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Response from MiniMX
Hello, Have you opened a warranty file? I checked via your email but I couldn't find it. Best regards, Mini MX
A
Rating: 4 out of 5
Very good product fits perfectly easy to assemble
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A
Rating: 4 out of 5
The site is simple and the delivery was super fast. Very happy
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A
Rating: 4 out of 5
Nothing to say perfect.
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 1 out of 5
Received a rim with all the spokes loose and the rim scratched and a warped crown!!! Avoid!!!
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Response from MiniMX
Hello, It is indicated in red on the product description: The tightening/adjustment of the spokes must be checked. Can you send us a photo so we can understand your case? The warped crown is quite surprising, it is steel. Hoping to find a solution for you. Best regards, Mini MX
A
Rating: 1 out of 5
Delivery is deplorable, I still have not been delivered after a week even though I chose the fast delivery in 24/48h.
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Response from MiniMX
Hello, I invite you to contact GLS directly to report the delay Tel: 0 890 890 092 Transport services are currently saturated due to high demand and we hope to regain quality service from our carriers after the end of year holidays.
A
Rating: 4 out of 5
A good website with good products for sale.
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A
Rating: 1 out of 5
Hello, you put an oil can on the site with a conclusion at delivery there is no can
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Response from MiniMX
Hello, The oil pack is an option to select +6€. I am sorry that you did not see the option. Best regards, Mini MX
A
Rating: 4 out of 5
It's good :)
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A
Rating: 1 out of 5
Delivery date not respected
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Response from MiniMX
Hello, Your order was placed on Monday 30/11 at 15:45, shipped on Tuesday 1/12 and delivered on Thursday 3/12. We respected our deadlines of 48H/72H. Best regards, Mini MX
A
Rating: 4 out of 5
Not very precise
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A
Rating: 4 out of 5
Satisfied with my order. Arrived quickly and properly packaged. The only issue with the site: having to accept cookies with every page change and the customer review always present on the edge of the screen (for the smartphone/tablet version) Otherwise, simple and practical site to use.
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