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L
Rating: 2 out of 5
Not well packaged, scratches on the casing. It's a shame.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Crz 1400w. The bike is aesthetically very appealing and extremely powerful if set to maximum speed I don't know if it reaches 50km/h as written in the description but it surely comes close. I give 4 stars instead of 5 because the potentiometers to adjust the speed and throttle responsiveness are a bit soft and risk rotating with the ground bumps (this is my assumption and not a fact) I would have preferred to have clear clicks of the wheel and then the throttle half grip doesn't drive me crazy but it's not a big problem. For the rest, it seems to be a very good product. It's a gift I will give for Christmas and now we are mid-November so I reserve the right to change the review after more intense use. For now top
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A
Rating: 1 out of 5
Who decorates received, but all damaged everywhere in a small box nonsense, I do not recommend at all not capable of doing business except I had to return the ego kit for them to send me another one but I had no time so they could have made a gesture so I do not recommend at all, beware
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Response from MiniMX
Hello,
You forgot to mention that we offered you the return of the product with a prepaid return label to offer you a refund.
You asked us for an immediate refund while keeping the deco kit or offering you a motorcycle lift for €50.
Unfortunately, you will understand that this is not possible, you also threatened us with bad publicity, do not imagine that this is pleasant for us who only wanted to take back your product and refund or exchange it.
What more can we do? Aside from the return with exchange or refund.
Beware? Of whom? And of what? Your items do not suit you, we take them back, refund or exchange, our sales service is transparent and as honest as possible with our customers.
We hope nonetheless that you can understand and reconsider your position.
Best regards,
Mini MX
You forgot to mention that we offered you the return of the product with a prepaid return label to offer you a refund.
You asked us for an immediate refund while keeping the deco kit or offering you a motorcycle lift for €50.
Unfortunately, you will understand that this is not possible, you also threatened us with bad publicity, do not imagine that this is pleasant for us who only wanted to take back your product and refund or exchange it.
What more can we do? Aside from the return with exchange or refund.
Beware? Of whom? And of what? Your items do not suit you, we take them back, refund or exchange, our sales service is transparent and as honest as possible with our customers.
We hope nonetheless that you can understand and reconsider your position.
Best regards,
Mini MX
M
Rating: 4 out of 5
Top delivery... Unfortunately missing screws at the upper level. Motorcycle received without baffle.
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S
Rating: 4 out of 5
(-) Missing holes already in the rear wheel of the rim and the rear rim did not exactly match the same size recover the tires to put on the old rim of my pocket. (+) Very responsive customer service, top after-sales service. But not specialists as such too bad..
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R
Rating: 1 out of 5
It dislocated in 1 hour of riding, bad product!!
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E
Rating: 1 out of 5
Very poorly informed, not the right model, we pay for shipping, have to pay for returns, it's nonsense. I had already bought a motorcycle from them and received it with a hole in the swingarm, flat tire, they offered me a tube as a commercial gesture...
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Response from MiniMX
Hello,
I am sorry that you did not select the correct transmission chain, indeed if it is intended for your 2023 Drift the chain pitch is 420 and not 520.
I would like to clarify an important point, your swingarm did not have a hole but a scratch (Mini MX archive from 05/05/2023), although we take great care in the packaging and transport of our vehicles, it is possible that slight scratches or marks may be present upon unpacking. This does not impact the proper functioning of the motorcycle. We do everything possible to minimize such imperfections, but they can occur during transport. Thank you for your understanding.
Regarding the compatibility of the parts, do not hesitate to ask us either by phone or by email so that we can guide you to the right model.
Best regards,
Mini MX
I am sorry that you did not select the correct transmission chain, indeed if it is intended for your 2023 Drift the chain pitch is 420 and not 520.
I would like to clarify an important point, your swingarm did not have a hole but a scratch (Mini MX archive from 05/05/2023), although we take great care in the packaging and transport of our vehicles, it is possible that slight scratches or marks may be present upon unpacking. This does not impact the proper functioning of the motorcycle. We do everything possible to minimize such imperfections, but they can occur during transport. Thank you for your understanding.
Regarding the compatibility of the parts, do not hesitate to ask us either by phone or by email so that we can guide you to the right model.
Best regards,
Mini MX
J
Rating: 1 out of 5
The tire ordered was not the correct tire delivered
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C
Rating: 1 out of 5
After use, the motorcycle no longer starts
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J
Rating: 1 out of 5
With every order made with you there is an issue
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A
Rating: 1 out of 5
Really not good quality after 10 hours of riding, many problems. For my son and me.
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L
Rating: 1 out of 5
I have never received my order
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A
Rating: 4 out of 5
Perfect thank you
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E
Rating: 2 out of 5
Bought pit bike crz 150 xduro shipping ok, but unfortunately telling me that the 150 drifin was no longer in stock I accepted to have the 150 xduro sent to me and I regret it very much, pit bike very toy-like, old type frame, very ugly suspensions, very ugly tires, very ugly riding position, do not buy it
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A
Rating: 4 out of 5
Headlight received broken, required a second shipment. This one was prepared and delivered with care. Thank you
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L
Rating: 1 out of 5
Bad motorcycle then bad advice. Lack of product knowledge. And refuses to take responsibility for mistakes
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Response from MiniMX
Hello,
A mistake was made at the supplier during the shipment of the SURRONs, we apologize and will obviously take care of the return and reshipment of your motorcycle.
We have never refused to take responsibility for the error, and have always responded to your requests, unfortunately these are the latest models of SURRON and the handling has changed, we have asked SURRON directly and have not received a response to this day.
Best regards,
Mini MX
Best regards,
Mini MX
A mistake was made at the supplier during the shipment of the SURRONs, we apologize and will obviously take care of the return and reshipment of your motorcycle.
We have never refused to take responsibility for the error, and have always responded to your requests, unfortunately these are the latest models of SURRON and the handling has changed, we have asked SURRON directly and have not received a response to this day.
Best regards,
Mini MX
Best regards,
Mini MX
C
Rating: 1 out of 5
Part that does not fit I will return
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J
Rating: 1 out of 5
Not satisfied the motorcycles have a lot of problems
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C
Rating: 1 out of 5
This is not the right product
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J
Rating: 4 out of 5
Fast and efficient
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A
Rating: 2 out of 5
Delivery delayed by 4 days
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J
Rating: 1 out of 5
Received all dented but nothing was done I asked for a gesture or something but nothing at 800€ the order
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S
Rating: 1 out of 5
Order arrived too late even though it was not specified on the site, moreover the order received was broken I am still waiting to see what to do even after I contacted you I have no response
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D
Rating: 1 out of 5
Suspensions that were supposed to be adjustable but are not adjustable The motorcycle when I accelerate it stutters and stalls very regularly Decal kit that comes off I do not recommend the product at all
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F
Rating: 1 out of 5
The spark plug I ordered had nothing to do with my YCF 150 SP2 it was not the right one!!! Beware on this site
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Response from MiniMX
Hello,
If you have a YCF 150 SP2 you need to take the CR7HIX, the reference is usually indicated on your original spark plug.
Some older series are equipped with DR8EA but generally on YCF it is CR7HIX.
Do not hesitate to send an email or via chat we have technicians available who know the Pit Bike series perfectly since 2008.
Best regards,
Mini MX
If you have a YCF 150 SP2 you need to take the CR7HIX, the reference is usually indicated on your original spark plug.
Some older series are equipped with DR8EA but generally on YCF it is CR7HIX.
Do not hesitate to send an email or via chat we have technicians available who know the Pit Bike series perfectly since 2008.
Best regards,
Mini MX
F
Rating: 1 out of 5
Missing parts from my order
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L
Rating: 1 out of 5
So: 1: new carburetor that leaks! 2: wiring problem works once every two times!! 3: the engine cuts off at the slightest bump!!! 4: absence of manual and assembly!!!! 5: seat damaged 6: left ball joint adjustment missing
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O
Rating: 1 out of 5
The part has some impact
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C
Rating: 1 out of 5
Wrong information about a part from the seller, I therefore received the wrong part, and a return was possible but with the shipping costs at my expense…
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P
Rating: 4 out of 5
A warped part too bad
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D
Rating: 1 out of 5
Brand new engine and selector seal dead oil leaks through the seal fortunately I made a small outing and realized
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J
Rating: 1 out of 5
The part does not match the photo.
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Y
Rating: 4 out of 5
Super quad
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S
Rating: 4 out of 5
Very good product
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S
Rating: 1 out of 5
2 orders received wrong item. Seen with customer service which is very incompetent.
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B
Rating: 4 out of 5
The choice, price, and quality of the products are present. Delivery-wise nothing to say perfect. I recommend mini mx
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W
Rating: 2 out of 5
Motorcycle arrived with stains on the seat, the plastic/deco kit protections removed as well as traces of assembly on the handlebars. No response from customer service since, it's a shame.
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Response from MiniMX
Hello,
We responded to your email of 17/09 at 07:07 on 17/09 at 10:52.
Your motorcycle has traces of assembly on the handlebars because your motorcycle is 100% assembled at the factory for all safety tests, tightening the clamp on a handlebar marks the aluminum from the assembly.
The minor stains on your seat are only related to dust from transport and the packaging of your Motocross.
We have submitted your request to CRZ but they can proceed with the changes of parts if it does not involve a major defect or breakage.
Concerned about your satisfaction, do not hesitate to contact us on a future order, we will offer you a commercial gesture/discount.
Best regards,
Mini MX
We responded to your email of 17/09 at 07:07 on 17/09 at 10:52.
Your motorcycle has traces of assembly on the handlebars because your motorcycle is 100% assembled at the factory for all safety tests, tightening the clamp on a handlebar marks the aluminum from the assembly.
The minor stains on your seat are only related to dust from transport and the packaging of your Motocross.
We have submitted your request to CRZ but they can proceed with the changes of parts if it does not involve a major defect or breakage.
Concerned about your satisfaction, do not hesitate to contact us on a future order, we will offer you a commercial gesture/discount.
Best regards,
Mini MX
R
Rating: 4 out of 5
Perfect parts and equipment with
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H
Rating: 4 out of 5
Very good thank you fast and efficient well packaged.
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M
Rating: 1 out of 5
Satisfied with the order. However, delivery too long via DPD
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Response from MiniMX
Hello Maxime,
Thank you for your feedback and we are glad that your order satisfied you. We fully understand your frustration regarding the delivery time via DPD. The average DPD delay is 24/48h, unfortunately it can happen that this delay is delayed, please believe that this is independent of our will.
We do our best to ensure preparation and shipping of our orders in less than 24h and we strive to maintain this level of quality.
We remain at your entire disposal and hope to see you again soon
Best regards,
The MiniMX team
Thank you for your feedback and we are glad that your order satisfied you. We fully understand your frustration regarding the delivery time via DPD. The average DPD delay is 24/48h, unfortunately it can happen that this delay is delayed, please believe that this is independent of our will.
We do our best to ensure preparation and shipping of our orders in less than 24h and we strive to maintain this level of quality.
We remain at your entire disposal and hope to see you again soon
Best regards,
The MiniMX team