Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 549 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 2 out of 5
I ordered a fuel tap. The seller provided details about the product but told nonsense. I asked to return the product but I have no news.
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Response from MiniMX
Hello, on which Pit Bike do you want to install our tap? It is compatible with CRF50 type tank (Pit bike). Here is the link to make your return (available on your Mini MX account or at the bottom of the page): https://www.minimx.fr/fr/content/14-conditions-de-retour
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Acheteur Vérifié
Rating: 2 out of 5
The colors are not the same as in the photos. The carrier is not doing their job, I received a message saying I was absent when I specifically took my afternoon off to be sure to be there for the receipt of the package.
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Response from MiniMX
Hello, if the colors are identical to the photo, it may be your screen resolution that is causing the problem. Regarding the transport, we will pass your information to our partner. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery on time and very good protection in iron and cardboard mounted on a pallet. A small regret normally the carrier was supposed to call me 10 minutes before but he didn't do it, I had it delivered to my parents because they are retired.
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Acheteur Vérifié
Rating: 1 out of 5
Order on 25/06 with express delivery with TNT still not received 2/07!
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Response from MiniMX
Hello, As indicated by your delivery tracking, the carrier needs clarifications that you have not provided. We invite you to react if you want your delivery as soon as possible. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
Received quickly
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Acheteur Vérifié
Rating: 4 out of 5
Very good site
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Acheteur Vérifié
Rating: 1 out of 5
Poor quality parts that do not match the photos
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Response from MiniMX
Hello, It is very surprising that your Vshock shock absorber is damaged on the first outing after two years. The same goes for your master cylinder; you have had the motorcycle for two years, and we also see that you need to change clutch parts... CRZ is a reliable brand; we have been testing these motorcycles for several years, and user feedback is more than positive. We invite you to consult the user manual or contact our customer service so they can indicate the best way to maintain your motorcycle. Regarding your friend's valves, nothing is 'scandalous'; it is important to do a complete start-up, and valve adjustment is part of it, along with other points indicated in your user manual. However, we will forward your message to the brand. Regarding the breakdowns, as you say, if the control points are regularly checked, you have nothing to worry about!
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Order received 2 days later (I ordered in the evening after 7 PM). Perfect.
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Acheteur Vérifié
Rating: 1 out of 5
Product arrived defective. As a result, I am only refunded the price of the product without the delivery. (7 euros for the product, 11 euros for delivery)
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Response from MiniMX
Hello, It is very surprising to see your message. We responded to you on this subject in your favor. Do you have another issue regarding this?
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Acheteur Vérifié
Rating: 4 out of 5
very good except the sticker
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Acheteur Vérifié
Rating: 4 out of 5
My order was very good but regarding the tire it's not great, the tire jumped all the spikes with just a ride with my ycf
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Acheteur Vérifié
Rating: 1 out of 5
Big disappointment regarding the quality of some products....
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Response from MiniMX
Hello, Can you specify your opinion?
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Acheteur Vérifié
Rating: 1 out of 5
It's not great
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Response from MiniMX
Hello, Can you specify your opinion?
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
good, serious
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Acheteur Vérifié
Rating: 4 out of 5
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
Great, I am always delivered on the scheduled date
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Acheteur Vérifié
Rating: 2 out of 5
Items were swapped in my order. When I called, it was made clear to me that I didn't understand anything, and the waiting time to speak to an advisor is very long.....
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Response from MiniMX
Hello, which item was swapped in your order? Please note that many people contact us every day by phone, but you can also reach us by email or via our live chat. Regarding your delivery, we do not quite understand your message; your order 1152461 was delivered in two days! Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 2 out of 5
I still have not received my order; the delivery time is too long for stock material. I hope to receive it one day!
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Response from MiniMX
Hello, indeed as indicated by your tracking, you were delivered today. The logistics platforms of Colissimo are doing their best to restore the situation post-confinement, but we are aware that some deliveries take longer than usual, and we are sorry for that. To clarify our response, you ordered on 06/17/2020 at 7:15 PM, your order left our warehouses on 06/18/2020 at 10:50 AM. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 4 out of 5
simple access site, fast, welcoming staff on the phone, it would be interesting to provide the dirt bike documentation following its delivery or to put it in the buyer's account, difficulties in finding the right references for my dirt bike or anything compatible
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Acheteur Vérifié
Rating: 4 out of 5
efficient service
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Acheteur Vérifié
Rating: 4 out of 5
Very good quality but delivery a bit long
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Acheteur Vérifié
Rating: 1 out of 5
This is the second time I order from you, and it is not the right product in the end
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Response from MiniMX
Hello, You did not order a coil for YCF50A, but a standard coil. Our customer service did give you the correct reference (YCF) to order, which is specific to your child's motorcycle model. You can return your coil for a refund.
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Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery times.
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Acheteur Vérifié
Rating: 2 out of 5
The delivery was 20 days late, understandable given the confinement conditions, but the package arrived damaged, the protective iron bar was bent, and the rear guard was crushed.
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Acheteur Vérifié
Rating: 4 out of 5
rather serious, I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with the delivery and the site is very easy to use
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Acheteur Vérifié
Rating: 4 out of 5
Perfect
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Acheteur Vérifié
Rating: 1 out of 5
Plastic kit sold as complete and finally arrives without a rear fender, so yes it was marked but all the way at the bottom of the description, do we have to read that far when we know what we need...
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Response from MiniMX
Hello, As you indicate yourself, 'It is indicated in the product description.' It is important to read the product description; many pieces of information are included there. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
Great parts, good quality. But a small delivery problem otherwise very good.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
no problem
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Acheteur Vérifié
Rating: 1 out of 5
They do not want to give a return slip, not very commercial
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Response from MiniMX
Hello, We handle merchandise returns in the case of an error on our part. We cannot cover all return costs in case of incompatibility. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Nickel
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Acheteur Vérifié
Rating: 2 out of 5
Regarding my order, overall it is correct and fast, 3 days between the order and receipt!!! For that, I would give 4 stars, but the problem is that the carburetor I bought needs to be adjusted, and for that, I need technical advice, and even after sending an email, I am still waiting for a callback!!! Too bad, this tarnishes the brand image... P.S.: I did try to get information by phone, but the nice ladies do not know enough about what I was asking...
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Response from MiniMX
Hello, no, a carburetor does not need to be adjusted as you understand it. A carburetor is factory set, but often you will need to adjust it according to your riding style, and you are the only one who can do that. There are many tutorials that explain how to adjust a carburetor according to your needs, but to delve into the subject: The carburetor adjustment is done in two points. - 1: Adjust your mixture screw. For this, tighten your screw all the way and then loosen it by 2 turns or 2.5 turns max. - 2: Play with the notches of your needle in your slide. Depending on your needs and riding style, lower or raise the needle by one notch. If raising or lowering the needle makes the bike's behavior more in line with your needs, then you are on the right track. You can check our YouTube channel; an explanatory video has been made: https://www.youtube.com/watch?v=ANX9P9OVngE
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Acheteur Vérifié
Rating: 4 out of 5
Delivery quite fast just the packaging damaged and full of oil during transport
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Acheteur Vérifié
Rating: 4 out of 5
No problem with the part.
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Acheteur Vérifié
Rating: 4 out of 5
okay
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Acheteur Vérifié
Rating: 4 out of 5
Great as always thanks team
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