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A
Rating: 4 out of 5
Good, just didn't receive the right spring that I ordered and didn't get the CRZ stickers.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good site with good customer service but non-contractual photos on my orders. Nothing serious overall.
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A
Rating: 1 out of 5
Deplorable customer service, I encountered a woman who almost yelled at me!! The delivery, let's not talk about it, incomplete package, delivery fees in 24H not refunded. (waited more than a week to receive the rest of my order).
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Response from MiniMX
Hello, What is missing from your package? For the delivery, you benefited from free delivery, what would you like to be refunded? Best regards, The MiniMX team
A
Rating: 4 out of 5
Well-organized service but some products received do not match the image on the site.
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A
Rating: 4 out of 5
Good site.
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A
Rating: 2 out of 5
After-sales service is not at all customer-friendly!
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Response from MiniMX
Hello, what is the length of the cable you received? Best regards, the MiniMX team
A
Rating: 4 out of 5
Good site overall despite some inconsistencies in references.
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A
Rating: 4 out of 5
Clear site and fast delivery.
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A
Rating: 4 out of 5
Always satisfied with my orders, preparation and shipping are always quick.
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A
Rating: 1 out of 5
Very disappointed with the telephone reception after ordering a wiring harness for a new realization anyway I had to adapt the latter for a mediocre aesthetic result
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Response from MiniMX
Hello, The key switch wiring harness is identical to the base one except for one additional terminal. What particular adaptation did you need to make, we do not quite understand? Best regards, The MiniMX team
A
Rating: 2 out of 5
not the right segment in the bag
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Response from MiniMX
Hello, how much diameter do your segments have? Best regards, the MiniMX team
A
Rating: 4 out of 5
Good.
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A
Rating: 1 out of 5
Very disappointed, I ordered fork protectors and I did not receive the right ones.
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Response from MiniMX
Hello, What fork protection did you receive? What length? Best regards, The MiniMX team
A
Rating: 1 out of 5
A shame! The item received is not the right one. Responses by email next to the plate, 30 minutes to reach customer service by phone, no commercial gesture. When I explain that the tire received is not suitable for the terrain, I feel like the person on the other side doesn't even know what a tire is. I am still waiting for someone to contact me to tell me what to do with my tire since the mistake is on their side.
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Response from MiniMX
Hello, You did receive the correct tire, you received a Michelin Starcross. We do not have any specific response to give you since you received the correct item. Best regards, The MiniMX team
A
Rating: 4 out of 5
The CDI box was not the problem.
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A
Rating: 4 out of 5
The cable is quite good, everything is normal and adjustable, but only the colored plastic coating does not hold...
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A
Rating: 1 out of 5
2 compatible exhaust lines with our frames were ordered, none fit!! Response from customer service: remove the heat shield..... as if that would magically make it fit.... we are far from the mark so almost 100 euros wasted.
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Response from MiniMX
Hello, What motorcycles do you have? Best regards, The MiniMX team
A
Rating: 2 out of 5
Problem with the cylinder head cover, the dimensions given do not match and the same with the air filter! I was able to adapt the filter but for the cylinder head it's impossible because it does not match!
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Response from MiniMX
Hello, the fitting of the air filter is 44mm, which dimension would not fit? For the cylinder head cover, what measurements do you have? Best regards, the MiniMX team
A
Rating: 4 out of 5
Quite responsive, nothing to say.
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A
Rating: 1 out of 5
Two of the products I received were not in accordance with the photo (specifically a pair of very poorly mounted rims).
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Response from MiniMX
Hello, Which product was not in accordance with the description? Looking forward to your reply. Best regards, The MiniMX team
A
Rating: 2 out of 5
Order placed on 09/05 received on 27/05
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Response from MiniMX
Hello, we waited for the arrival of your pads from our supplier longer than we should have during the confinement period. We apologize for the inconvenience. Best regards, the MiniMX team
A
Rating: 4 out of 5
Great.
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A
Rating: 4 out of 5
Satisfied with the delivery, the parts are not great, could do better.
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A
Rating: 4 out of 5
Easy navigation.
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A
Rating: 1 out of 5
I did not receive the model ordered, I had ordered a model with disc brakes and I ended up with drum brakes.... Not serious
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Response from MiniMX
Hello, We are surprised by your message, can you send us photos of your motorcycle at [email protected] Best regards, The MiniMX team
A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
It's always a pleasure to order from Minimx. It's a pity they don't sell orange motorcycle lifts, but nothing to say about the rest. I am satisfied and I recommend it to everyone who has a dirt bike.
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A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
The order is not exact, a brake lever for a clutch lever, apart from that it's fine, would it be possible to have my clutch lever, please, thank you
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A
Rating: 4 out of 5
The mini mx service is very good but the deliveries are a bit less
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A
Rating: 4 out of 5
I recommend nothing to say
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A
Rating: 1 out of 5
I paid more to receive my package quickly and after 10 days it is still not here, no communication from MINI MX and not the slightest explanation
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Response from MiniMX
Hello, As we indicate at the top of the page: Minimx continues to ensure its home delivery service, delivery delays are possible due to current health restrictions, we invite you to be patient and understanding. Your package left our warehouses on time and was handed over to GLS for delivery in Belgium, your package has indeed been delayed, and this is certainly related to the health crisis. Traffic seems to be gradually returning to normal and we hope to guarantee normal delivery times in the coming weeks. Once again, this is unfortunately independent of our will, as we have no delays in our order preparations. Best regards, Mini MX
A
Rating: 1 out of 5
Good
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A
Rating: 2 out of 5
The site is very good but the delivery is not great because my rim was damaged
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A
Rating: 1 out of 5
very slow delivery even though I took the 48/72h option
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A
Rating: 1 out of 5
I did not receive the right parts, two brake levers, the wrong piston and carb, I am disappointed with my experience and I don't even have the heart to return the material.
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A
Rating: 1 out of 5
Bad
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Response from MiniMX
Hello, Can you clarify your opinion? Best regards, The MiniMX team
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
satisfied, conforms to the order
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A
Rating: 1 out of 5
Opened material and visibly already used. Does not work (Bosh activated line plus)
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Response from MiniMX
Hello, All the products we sell are new. If the product received does not seem to respect this, we strongly invite you to contact our after-sales service at [email protected], attaching your order number and photos or video of the product. Best regards, The MiniMX team