Customer reviews of MiniMX

9 /10

Based on 27 545 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 4 stars

Reset filters

Kevin C.

Published on 21/09/2025 à 11h42 following a purchase from 04/09/2025

Customer service not great Problem with new electric motorcycle chain that breaks no warranty

Translated reviews

Thibaut B.

Published on 21/09/2025 à 09h39 following a purchase from 10/09/2025

I have already given my opinion and I am very disappointed. Best regards

Translated reviews

Response from MiniMX Published on 22/09/2025

Hello Thibaut,

Thank you for taking the time to share your experience, even if it does not meet your expectations. Your satisfaction is our priority, and we take your feedback very seriously. Can you give us more information regarding your dissatisfaction?
Best regards,
Mini MX

Best regards,
The MiniMX team

Sabrina L.

Published on 21/09/2025 à 06h01 following a purchase from 04/09/2025

Motorcycle that wouldn't start due to poor factory assembly. Additional garage fees not planned even though it was new.

Translated reviews

Rui M.

Published on 20/09/2025 à 07h22 following a purchase from 27/08/2025

Translated reviews

Herve B.

Published on 19/09/2025 à 05h09 following a purchase from 02/09/2025

Terrible! Vehicle broke down upon arrival, no support from customer service. Non-compliance with French laws as the vehicle is guaranteed for only 3 months instead of 2 years. In short, legal action underway

Translated reviews

Matthieu F.

Published on 18/09/2025 à 03h16 following a purchase from 01/09/2025

Too many spare parts out of stock is unacceptable

Translated reviews

Response from MiniMX Published on 22/09/2025

Hello,
We are doing our best to restock spare parts in response to demand, we are facing a demand for parts related to other manufacturers who have no spare parts available, due to this phenomenon our parts originally intended for our motorcycles are being purchased for other brands, we ask you to believe that we are doing our utmost, do not hesitate to send us an email to be prioritized as an owner of a CRZ.
Best regards,
Mini MX

Jean Patrick A.

Published on 17/09/2025 à 15h21 following a purchase from 29/08/2025

Very satisfied with the order and the delivery very good product. I recommend.

Translated reviews

Gael D.

Published on 17/09/2025 à 14h09 following a purchase from 29/08/2025

Well received, but does not fit on 125 ycf pilot 2013, had to reuse the old support and cut the rod at the master cylinder and redo the threading

Translated reviews

Raphaël E.

Published on 17/09/2025 à 03h26 following a purchase from 01/09/2025

Great but it lacks YCF parts

Translated reviews

Response from MiniMX Published on 17/09/2025

Hello Raphaël,

Thank you very much for your review and your rating of 4/5! We are delighted to learn that you appreciate our MiniMX site.

We take your comment regarding the lack of YCF parts into account and we will do our best to diversify our offer in the future.
Could you please tell us which YCF part you would have liked to find on the site?

Best regards,
The MiniMX team

Esteban B.

Published on 09/09/2025 à 09h04

08-Oct

Translated reviews

Guy A.

Published on 08/09/2025 à 18h42

very good site, a bit more detail and video would be nice

Translated reviews

Hakim M.

Published on 07/09/2025 à 18h22

Very good

Translated reviews

Tyha L.

Published on 07/09/2025 à 12h07

Received damaged with the box already opened

Translated reviews

Jean-François G.

Published on 07/09/2025 à 07h28

easy to use

Translated reviews

David L.

Published on 06/09/2025 à 16h17

Very good but slow

Translated reviews

Alexis D.

Published on 06/09/2025 à 12h43

Good site easy for searches

Translated reviews

Mohamed K.

Published on 03/09/2025 à 09h21

Nothing to complain about.

Translated reviews

Olivier C.

Published on 03/09/2025 à 07h04

I let my son manage the orders he makes on your site for his motorcycle, keeping an eye on what he does so he can learn. He is 15 years old and this is his first experience with a motorcycle and the replacement of parts that goes with it. He is on his second order, the parts he receives do not match the necessary type. Despite numerous calls from him to understand which reference he should order, he has received no good advice from you. His motorcycle is at a standstill and he is desperate.

Translated reviews

Response from MiniMX Published on 09/09/2025

Hello, We are sincerely sorry to hear that your son has encountered difficulties with the compatibility of parts for his motorcycle, I observe however that the vehicle not coming from our range we can sometimes make mistakes as well. Your son ordered a fuse and a pair of levers (clutch and brake), regarding the levers I think the clutch must necessarily be compatible and possibly the brake which could be on a different master cylinder setup for that we would need you to send us a photo of the motorcycle to help him. As for the fuse what is your son's motorcycle model? because a fuse is quite basic so maybe you could check with the motorcycle dealer to obtain the detailed technical sheet? Best regards. The minimx.fr team

Yvan G.

Published on 02/09/2025 à 15h05

Pleasant site with quite a few references.

Translated reviews

Anthonny B.

Published on 30/08/2025 à 13h00

I received the rim with a lot of scratches even though it is new, not at all satisfied

Translated reviews

Response from MiniMX Published on 17/09/2025

Hello Anthonny,

We are sorry to hear that your rim arrived in this condition. Your satisfaction is our priority. We invite you to contact us directly so that we can resolve this issue as quickly as possible. Thank you for your understanding.

Best regards,
The MiniMX team

Anthony G.

Published on 30/08/2025 à 11h14

I am disappointed to have received my package in duplicate as well as the invoice which has been paid twice and the difficulty in filling out a return merchandise slip on the site, moreover the shipping costs remain at my expense. Of course when I return to my profile in my orders, everything indicates that the product was ordered only once with only one invoice. Where does the error come from, who decided to double my order and invoice?

Translated reviews

Response from MiniMX Published on 17/09/2025

Hello Anthony,

After checking you indeed have two orders with two payments, do not hesitate to return it to us for a refund, we cover the return costs in case we make a mistake, unfortunately we cannot offer the return of packages....

If needed we invite you to contact our customer service directly so that we can do what is necessary if the deadline has passed.

Thank you for your understanding and trust.

Best regards,
The MiniMX team

Matthieu A.

Published on 30/08/2025 à 10h19

Delivered quickly and well protected

Translated reviews

Jeremy N.

Published on 28/08/2025 à 12h31

Very disappointed with the customer service. I bought a new fork from them (after several quite expensive orders). I received the fork damaged. After an email to customer service, I received a voucher of 5€. I wonder if this is a joke…

Translated reviews

Vincent C.

Published on 27/08/2025 à 16h26

Super fast reception, just I ordered a semi-automatic dirt bike, but I received one with a clutch

Translated reviews

Adan P.

Published on 26/08/2025 à 12h31

Order deadlines respected

Translated reviews

Raphaël A.

Published on 25/08/2025 à 11h52

Package well received, no disappointment

Translated reviews

Joshua D.

Published on 24/08/2025 à 06h57

Delayed delivery

Translated reviews

Melanie M.

Published on 23/08/2025 à 10h52

CRZ vehicle type electric motorcycle for children of poor quality. The nuts holding the handlebar clamps were missing. The shock absorber supports were not aligned and there is a misalignment between the electric motor output sprocket and the rear wheel crown.

Translated reviews

Yannick G.

Published on 23/08/2025 à 09h40

Good

Translated reviews

Christophe G.

Published on 21/08/2025 à 19h35

Product conforms to the order. Nice little bike to start learning two-wheelers. Easy to assemble.

Translated reviews

Clémentine D.

Published on 21/08/2025 à 07h23

Very good exchange of purchasing advice by phone: I took an 18-inch instead of a 16-inch which is better suited for my 7-year-old son, 1m30.

Translated reviews

Nelson R.

Published on 20/08/2025 à 15h09

If you are not ready to accept criticism, do not ask for people's opinions.

Translated reviews

Response from MiniMX Published on 17/09/2025

Hello Nelson,

We obviously accept criticism and we thank you for taking the time to post a review, however we do not understand the essence of your comment, what criticism can you provide?

The purpose of leaving a review is to be aware of our customers' feedback in order to improve, you will understand that in some cases this is impossible, for example: Delivering on a public holiday is impossible for us.

Remaining fully aware that we must be open to criticism, I invite you to specify what point we could improve to better satisfy you.

Best regards,
Mini MX

Best regards,
The MiniMX team

Dylan J.

Published on 20/08/2025 à 10h28

I still have not received the order, delivery too long hoping to receive it

Translated reviews

Thomas G.

Published on 19/08/2025 à 12h55

Great

Translated reviews

Clement L.

Published on 19/08/2025 à 10h27

Very good

Translated reviews

Justine B.

Published on 18/08/2025 à 19h57

Very fast shipping but delivery much less so, even though I paid to have it in 24h/48h, it's been a week and still nothing

Translated reviews

Bruno F.

Published on 18/08/2025 à 07h53

Good, wide choice of products, competitive prices.

Translated reviews

Noemie C.

Published on 17/08/2025 à 08h34

Hello and again if I could not give a star it would be better because I ordered a 125 motorcycle that was marked delivered except that on that day I did not receive it, no one came to my house so I would like to be refunded or find a solution please

Translated reviews

Response from MiniMX Published on 18/08/2025

Hello, After checking your order has indeed been shipped following your order on Saturday the 9th, on Monday the 11th of August without delay, have you reported the delivery problem to the sales service so they can contact Schenker? Please consider that August 15th being a holiday may have disrupted the delivery and shipment of your motorcycle, rest assured your order will be delivered and we will contact the carrier immediately to resolve the situation. We remind you that we remain at your complete disposal in such cases to expedite deliveries and assist you with the delivery. Thank you for your understanding. The minimx.fr team

Angel H.

Published on 16/08/2025 à 13h52

site rather well explained, easy to use, fast delivery times, I highly recommend.

Translated reviews

Jordan F.

Published on 16/08/2025 à 08h05

First time I ordered on this site and really not disappointed at all, I highly recommend everything secured from A to Z

Translated reviews