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A
Rating: 4 out of 5
Delivery times a bit long but given the circumstances of confinement. I am satisfied
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Quite satisfied
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A
Rating: 4 out of 5
Very fast shipping, perfect
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A
Rating: 4 out of 5
The site is very well made but the only problem is that I did not receive the emails except for this one
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A
Rating: 4 out of 5
Top-notch just a little explanation on certain products like for example automatic brake fluid bleeder a small manual would be great or other parts and sometimes shortages for a while even if I think the health crisis contributes regarding plastic kits certain colors are not complete for example for a white klx plastic kit there is everything except rear fender Why...!? Fast delivery only problem forced to have an average basket to have free shipping would it not be possible after creating an account and exceeding an amount with several orders to offer them for the rest you will answer me the VIP card but a bit too expensive for my taste
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A
Rating: 2 out of 5
I did not receive the sticker that is offered with every order...
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A
Rating: 1 out of 5
I did not receive the correct parts. Half of the order was not correct. The support insisted that I received what I ordered without trying to understand my problem. Quite disappointed and shocked by their response.
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A
Rating: 4 out of 5
Simple
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A
Rating: 2 out of 5
When I received my order, some items were missing because they were not in stock! Yet on the site they were in stock, no contact to tell me that my order would not be complete. In short, not a great experience...
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Response from MiniMX
Hello, you received two automatic emails, one to inform you that some products are no longer in stock, the other to inform you that a refund has been made to your bank account.
A
Rating: 4 out of 5
The site is good but it lacks an option to save your cart for later
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A
Rating: 2 out of 5
We take an order to be delivered in 12/24h and we are delivered 72 hours later.
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Response from MiniMX
Hello, you will understand that at the moment delivery times are independent of our will. As a reminder, our country as well as the whole world is disrupted by COVID-19. Carriers are heavily impacted by the situation. This is obviously our case as well and we hope that the situation improves quickly. Best regards, Mini MX
A
Rating: 4 out of 5
I would have liked to have a manual and an adapter for the carburetor otherwise overall perfect and a little more gift for the price of the order
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A
Rating: 4 out of 5
Very good quality but arrived later than the initial date
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A
Rating: 2 out of 5
I have not received my item
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Response from MiniMX
Hello, As indicated by your delivery tracking, your package is on its way. You will understand that at the moment delivery times are independent of our will. As a reminder, our country as well as the whole world is disrupted by COVID-19. Carriers are heavily impacted by the situation. This is obviously our case as well and we hope that the situation improves quickly.
A
Rating: 4 out of 5
The cross motorcycle itself is not bad but very fragile, customer service very responsive despite everything but does not necessarily help I received it two days ago it does not start anymore.
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A
Rating: 4 out of 5
+++++++++++++
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Available by phone. Perfect
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
Like the original products already on my dirt
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A
Rating: 4 out of 5
Order received well, problem with the key to the ray is not the right one.
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A
Rating: 4 out of 5
nothing to complain about
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
very good site, but needs to review the packaging of the parts, too light and delivery boxes damaged, too bad! Regards
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A
Rating: 4 out of 5
Fast delivery even despite the lockdown, well-structured and easy-to-access site with loyalty points, I recommend!
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A
Rating: 1 out of 5
Very bad once again there is an error in the order I have to send it back at my own expense
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Response from MiniMX
Hello, Can you specify the reference of the product you received (reference YCF), as well as the length of the axle in question?
A
Rating: 1 out of 5
Bad customer service Incompetent staff
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Response from MiniMX
Hello, Can you share with us in more detail your bad experience. We apologize in advance, we will try to take note of it. Best regards, Mini MX
A
Rating: 1 out of 5
Delivery time not compliant
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Response from MiniMX
Hello, you will understand that at the moment delivery times are independent of our will. As a reminder, our country as well as the whole world is disrupted by COVID-19. Carriers are heavily impacted by the situation. This is obviously our case as well and we hope that the situation improves quickly. Best regards, Mini MX
A
Rating: 4 out of 5
Very well received quickly
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A
Rating: 4 out of 5
Top
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A
Rating: 2 out of 5
Many defects on the ordered items!!
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Response from MiniMX
Hello, Can you specify what type of defect you noticed?
A
Rating: 1 out of 5
I had made a request by email to group my order and only pay shipping costs once. So no commercial gesture was made.
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Response from MiniMX
Hello, You will understand that at the moment delivery times are independent of our will. As a reminder, our country as well as the whole world is disrupted by COVID-19. Carriers are heavily impacted by the situation. This is obviously our case as well and we hope that the situation improves quickly. Regarding the grouping of orders, we do not have the possibility to do that, the only solution would have been to cancel and for you to reorder. Best regards, Mini MX
A
Rating: 4 out of 5
Very good except for the paid returns of parts
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A
Rating: 4 out of 5
Yes satisfied with the delivery
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A
Rating: 2 out of 5
Hello, the delay is great, nothing to change, but on the product I ordered an Apollo rim for 90€ and the rim was rusted, the valve of the inner tube is not straight enough for my part on this rim.
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A
Rating: 4 out of 5
Hello, first of all the site is well presented but tends to bug a bit on smartphone, the customer service is responsive, 3 calls made for less than 5 minutes of waiting. The delivery times were respected. I recommend
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A
Rating: 1 out of 5
Delivery time too long and the poster crz is missing from my order
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Response from MiniMX
Hello, You will understand that at the moment delivery times are independent of our will. As a reminder, our country as well as the whole world is disrupted by COVID-19. Carriers are heavily impacted by the situation. This is obviously our case as well and we hope that the situation improves quickly. Best regards, Mini MX
A
Rating: 4 out of 5
Nothing to complain about perfect
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