The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
I ordered a SX 125 motorcycle on the minimx.fr site. At first delighted with the use but a part broke quickly (the gearbox) I asked for help in the chat ALL the team was unpleasant in the chat. I saw no help from them. After dismantling the engine (without a plan from them even though I had requested one) I called them to know which part to order on their site they gave me the wrong reference. So I received the wrong part. I contacted customer service again who asked me to send everything to their after-sales service who gave me no news. The screws of their engine are of very poor quality. I have never left a bad review on a company. I do not recommend the site at all. I am still waiting for a simple response from them.
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Response from MiniMX
Hello, You damaged your gearbox, you asked us to find parts, we asked you for precise measurements. You have all the measurements and compatibilities indicated on our site and on the various product sheets, you just need to look and compare. You are contacting us without even looking on your side, while our technical service is in confinement and our customer service is reduced by half due to Covid-19. A minimum of understanding would have been appropriate, but what do you want, we do not all live in the same world. Best regards, The MiniMX team
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Rating: 4 out of 5
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
Crz 140bw in break-in, for now no issues. In terms of responsiveness, it is felt in handling compared to the crz 125s, it's harder to grasp for an amateur like me but nice to have more power. Assembly a bit long when you are not an expert in the field.
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Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
The order was good except for the selector of the wrong color and the post center could be more professional, it almost lost my package
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Acheteur Vérifié
Rating: 4 out of 5
Affordable prices, fast shipping. Assembly instructions or videos would be helpful.
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Rating: 4 out of 5
Don't know him well enough to judge but he has a good selection
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Acheteur Vérifié
Rating: 4 out of 5
Clear and readable navigation, searching for parts is intuitive
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Acheteur Vérifié
Rating: 4 out of 5
Some parts marked for dirt do not fit all dirts (rfz)
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Acheteur Vérifié
Rating: 4 out of 5
4/5 stars because there is no 'remember me' option, every visit requires logging in, otherwise great site!
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, always on time! Clean packaging, quality product, nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
Very clear and easy to access site.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Arrived on time within the deadlines
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Acheteur Vérifié
Rating: 4 out of 5
Reliable and fast site
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
I cannot return my order, there are no parts to fix the footpegs
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Response from MiniMX
Hello, We do not quite understand the subject of your message. Can you clarify it? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
They did not send the correct diameter of the part sent.
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Response from MiniMX
Hello, What diameter did you receive? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
Good site, good merchandise
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Acheteur Vérifié
Rating: 1 out of 5
A missing item
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Response from MiniMX
Hello, What item are you missing? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
Good site for dirt parts
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Acheteur Vérifié
Rating: 4 out of 5
I paid more for it to arrive at my home, that was not the case, otherwise quality product
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Acheteur Vérifié
Rating: 4 out of 5
Fast, good quality-price ratio, satisfied, and good quality
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Acheteur Vérifié
Rating: 2 out of 5
very disappointed with the quality and compatibility of the product
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Response from MiniMX
Hello, What motorcycle do you have? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed with my package that arrived at my home in poor condition and my oil still hasn't arrived
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Response from MiniMX
Hello, What arrived in poor condition? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
Delivered quickly
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Acheteur Vérifié
Rating: 2 out of 5
I still have not been delivered since 03/03/2020!!!
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Acheteur Vérifié
Rating: 4 out of 5
Great
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Acheteur Vérifié
Rating: 2 out of 5
Product error
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Acheteur Vérifié
Rating: 4 out of 5
Good site
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, seems to be quality, not yet assembled, we'll see
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Acheteur Vérifié
Rating: 2 out of 5
Very nice and smooth site
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Response from MiniMX
Hello, If you notice a problem with your delivery, you can contact our after-sales service directly by email at [email protected] Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
-
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Acheteur Vérifié
Rating: 2 out of 5
incompatible parts, do not match the description, last order with you
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Response from MiniMX
Hello, What problem did you have with your order? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
After several weeks of trying, good bike but derails very often (chain tension done before going out) which broke my ignition plate, thanks minimx
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Acheteur Vérifié
Rating: 2 out of 5
The delivered part is not the right one, it's the rear loop for frame 801 and customer service has still not responded.
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Response from MiniMX
Hello, Unless proven otherwise, you have been in regular contact with our technical and commercial service to determine precisely, first of all, if the received part was the right one, and secondly, what specific characteristics made the received one incompatible. Finally, a prepaid return label was sent to you by email to return the part for a refund. We are therefore very surprised by your opinion, knowing that the handling of your file was quick and cordial. The MiniMX team
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Acheteur Vérifié
Rating: 4 out of 5
Too bad for the payment in installments that doesn't work, on 3 motorcycle orders with different credit cards it didn't work, otherwise very good site.
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Acheteur Vérifié
Rating: 4 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
Very good site for buying dirt spare parts.
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