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A
Rating: 1 out of 5
The carburetor has a bend and moreover the thread of the mixture screw is damaged!
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Satisfied overall
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A
Rating: 1 out of 5
Hello, I ordered 2 tires, one 14 and one 17, I received 2 14s so I paid for one that costs less.
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Response from MiniMX
Hello, As of today, 02/17/2020, our customer service or after-sales service has not received any message from you regarding your order received since 02/06/2020, stating that you did not receive the pair of tires in 14/17 as ordered. We are therefore very surprised by your message. However, you can contact our services to report this directly at [email protected] Best regards, The MiniMX team
A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Adapter okay but be careful for the top valve on quad 125. Slightly trim the adapter on one edge (5/6 mm). Otherwise, once mounted: great.
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A
Rating: 4 out of 5
Maybe a bit more informed advice. Very friendly welcome but too commercial and not precise enough about the machines.
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A
Rating: 4 out of 5
Good site, I recommend fast delivery, packaging okay
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A
Rating: 4 out of 5
the packaging for a wheel is light otherwise nothing to say
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A
Rating: 4 out of 5
2 motorcycles purchased in 15 days, delivery time and price quality impeccable but too bad that on the second one the fork and swingarm stickers were missing. Two motorcycles, two broken fuel filters in the delivery.... That's another cost of 15 euros extra!! Too bad!
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A
Rating: 4 out of 5
I recommend to everyone!!! Minimx!!! They are top
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A
Rating: 2 out of 5
I don't have the attachments for the cartridge and the cartridges have play when I put them with the weird po and I have to buy collar 2 and legs to join at the price I paid the po not even you put them for me as it should be planned.
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Response from MiniMX
Hello, Indeed your cartridges should be delivered with tightening collars. In case you did not receive them, as indicated, you need to contact our after-sales service by email, which will quickly take care of it, at the address [email protected] Best regards, The MiniMX team
A
Rating: 4 out of 5
Very fast and wide choice in stock especially for YCF too bad there are not more details on the products especially the dimensions. Like for the fork repair kits, for the nuts etc otherwise perfect nothing to complain about
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A
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
Very good
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A
Rating: 1 out of 5
More and more disappointed, this is the 3rd time I order
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Response from MiniMX
Hello, What issue do you have with your carburetor? Best regards, The MiniMX team
A
Rating: 1 out of 5
Very disappointed with this order because the exhaust silencer is already broken after 30 minutes of use. I will contact your customer service.
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Response from MiniMX
Hello, Our after-sales service is of course at your disposal at [email protected]. Don't forget to attach photos and your order number to your email. Best regards, The MiniMX team
A
Rating: 4 out of 5
Satisfied with the delivery time, let's see if the dirt bike lasts over time very satisfied for now
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A
Rating: 4 out of 5
good but delivery too expensive
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Response from MiniMX
Hello, The delivery was free on your order. It is free for orders over 39€ and below that we offer packages at 5.95€. Unfortunately, we cannot do cheaper. Best regards, Mini MX
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
I ordered a handlebar that arrived bent and scratched.
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Response from MiniMX
Hello, We have no message from you at the address [email protected] or via our live chat regarding your part issue. If you have anything to declare about a received part, you can contact our after-sales service. Best regards, The MiniMX team
A
Rating: 1 out of 5
On the site, I have nothing to say about the items in my order, but the delivery is really zero, however, very good too.
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Response from MiniMX
Hello, What issue did you have with your products? Best regards, The MiniMX team
A
Rating: 4 out of 5
I find the site well made!
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
I made a head gasket error. It does not match the engine size I chose. Too bad there is no kit.
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A
Rating: 4 out of 5
Reliable site, quality after-sales service. However, they lack information emails regarding the delivery time between the order and delivery.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Despite an exceptionally long delay due to events beyond their control in a strike context, the motorcycle arrived well and my son is super happy. The site is very serious and always reachable by phone.
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Very good motorcycle, it's still a dirt bike so don't expect exceptional power but it's perfect for a ride. For the delivery, no information on where the package was, I had to go pick it up at the logistics platform. Nothing to say about the Mini Mx customer service, very responsive and attentive, I approve.
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A
Rating: 4 out of 5
Never had any particular issues, delivery respected
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A
Rating: 2 out of 5
I ordered rim protectors to dismantle my wheels, completely useless purchase as they were pierced from the first use and worse damaged rim for the occasion... I didn't put 'very bad' because minimx responded quickly by offering me a 5% discount on my next order... but still not happy with this purchase.
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Response from MiniMX
Hello, We understand your dissatisfaction, that is why our sales team offered you a gesture on your next order. Best regards, The MiniMX team
A
Rating: 4 out of 5
Good except for the defective racing CDI, a bit disappointed
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A
Rating: 4 out of 5
You could offer something other than your silly stickers
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A
Rating: 1 out of 5
Package in good condition. Broken parts inside?
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Response from MiniMX
Hello, Our after-sales service has contacted you to assert your warranty claim with the company YCF. YCF must return the damaged 'spider' so that you can complete the installation of your air box. Best regards, The MiniMX team
A
Rating: 2 out of 5
Punctured inner tube...
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Response from MiniMX
Hello, we invite you to directly contact our customer service to have your inner tube inspected. Best regards, the MiniMX team
A
Rating: 1 out of 5
Offers merchandise that is not in stock, deplorable customer service, makes the customer believe that the delivery has been sent but is blocked by the strike when it is completely false, deplorable
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Response from MiniMX
Hello, We sincerely apologize for this significant inconvenience, our merchandise was indeed stuck at the dock. We wanted to compensate you by offering you €32.4 as a goodwill gesture for this endless wait which indeed spoiled many family celebrations, we are aware of that. Believe us, it was not our objective and we did everything to shorten the delay. Again, please excuse this unfortunate experience, and we hope that now you can enjoy your purchase. Best regards, Mini MX Customer Service
A
Rating: 4 out of 5
Item well received, well packaged, I am missing the calendar I had chosen as a gift
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A
Rating: 4 out of 5
No problems encountered, product well packaged, maybe a box a bit large for the size of the product. It's a bit of waste but otherwise perfect
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