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A
Rating: 4 out of 5
Serious
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 2 out of 5
Disappointed with my last order but otherwise always happy
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Response from MiniMX
Hello, As you may have seen with our after-sales service, your complaint has been taken into account and processed according to your expectations. Best regards, The MiniMX team
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Fast and well packaged
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A
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
You can't find everything, but very good site
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A
Rating: 2 out of 5
Does not answer the phone I always get the voicemail we stay there for hours a problem with the merchandise
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Response from MiniMX
Hello, We do not have a voicemail system. Our platform receives a lot of calls, if you cannot reach them when you are available, you can contact our customer service via live chat or by email at: [email protected] What problem did you have with your order? Best regards, The MiniMX team
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Super
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A
Rating: 4 out of 5
Simple - Correct
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A
Rating: 2 out of 5
The cut-off switch received was not the same as the one in the photo, I had to wire it differently because I did not have time to return it. It is unpleasant to receive another brand when during the order it is clearly marked YCF! Disappointing compared to my first order
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Response from MiniMX
Hello, Indeed there are two references for this type of product. But you ordered a YCF product, to receive a YCF brand product. If this is not the case, contact our after-sales service. As for the connections, whether YCF or other brands, the wire colors or connection types differ depending on the series. Best regards, The MiniMX team
A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Received on time and very well protected
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A
Rating: 1 out of 5
Delivery delays
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Response from MiniMX
Hello, During holiday periods, it is possible that your package arrives with a 24h delay as happened with your order. The rating of 1/5 seems excessive to us, it would have been simpler to contact our customer service who would have found a solution with you. Best regards, The MiniMX team
A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
Very good service, fast delivery, perfect
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A
Rating: 4 out of 5
Part not adaptable
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very clear and detailed site
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A
Rating: 2 out of 5
The engine arrived in 2 days, problem at reception a casing of the engine is exploded, it has been 1 week since I have been waiting for after-sales service to return the engine, still no email, I am losing patience very very bad customer service!
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Response from MiniMX
Hello, Our service has responded to you, we are waiting for your return. Best regards, The MiniMX team
A
Rating: 4 out of 5
Good site at a low price
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A
Rating: 4 out of 5
No problem, order arrived before the deadline.
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A
Rating: 4 out of 5
Too much time limit from purchase to receipt.. otherwise very good model
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A
Rating: 4 out of 5
I find the site quite intuitive and easy to use but once the product is chosen it should describe the product a bit more and give more explanations for the sizes
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Every time I ordered, the material fit my dirt bike without modification. Perfect;
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A
Rating: 4 out of 5
Good site, however the description of some products is a bit contradictory, especially regarding the power of certain engines where two different powers are given
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A
Rating: 4 out of 5
Nice surprise: one of the wheels that was specified without a disc was delivered with one.
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A
Rating: 1 out of 5
Minimx are liars because they display products in stock when they do not have them in stock, so forced to change the color of the part (chain guide) then they refused my requests for a commercial gesture (some stickers or keychain or others) but this is not the policy of minimx.
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Response from MiniMX
Hello, We have over 3500 product sheets, or hundreds of thousands of products. It sometimes happens that some products are no longer in stock because the last one was taken on an order validated just before yours. That is why our services contact you to see with you for a product change. Best regards, The MiniMX team
A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
I received my parts, except that the box was very poorly packaged and I had two parts inside where there was no plastic around the item I ordered, I find that unacceptable.
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Response from MiniMX
Hello, Were your parts damaged? Some parts do not require packaging and are delivered without it. Best regards, The MiniMX team
A
Rating: 1 out of 5
The engine is leaking everywhere
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Response from MiniMX
Hello, What do you mean? You did not contact our services to report that your engine is leaking, why? Best regards, The MiniMX team
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Good, meets my expectations
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A
Rating: 4 out of 5
Good. You can find all the necessary parts and the site is quite clear.
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A
Rating: 4 out of 5
A lack of a few parts and no tracking of the package unless you call!!
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A
Rating: 4 out of 5
The site is well structured
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A
Rating: 4 out of 5
Parts are very good but delivered in 2 packages
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A
Rating: 4 out of 5
Simple
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