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A
Rating: 5 out of 5
Very serious site and order received on time.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 558 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Impeccable service! Phone reception top!!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast and compliant, I recommend without hesitation
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A
Rating: 2 out of 5
delivery in 2 weeks I ordered a poster for €1 instead I received a pair of valve caps lol ... it's getting worse unfortunately.
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
A
Rating: 5 out of 5
Impeccable but lacks knowledge for the employees who answer the phone.. I have known more engaged at minimx, still the number one site for now
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A
Rating: 5 out of 5
Top, the wheels are set and everything was sent quickly.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Good site, all orders made with you arrived on time. Reliable site where you find what you are looking for
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 1 out of 5
Still the same problem, deliveries are way too long.
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Response from MiniMX
Hello, Shipped on 15/02 without delay delivered on 18/02, deadline respected, you chose COLISSIMO the delays are 48h/72h. You have placed several orders and with each order, you leave negative comments. Your only goal is to disparage our company. Best regards, Mini MX
A
Rating: 5 out of 5
Satisfied with the delivery made within the indicated deadlines plus a little gift that is always nice
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A
Rating: 2 out of 5
I did not receive my 12" wheel air chamber
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Response from MiniMX
Hello, Did you contact the sales and customer service? Best regards, Mini MX
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 1 out of 5
Catastrophic, never received the order and to this day still no refund... If no refund or solution by Friday, I will block payment via Mastercard.
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Response from MiniMX
Hello, You placed an order on Saturday 13/02 and it was shipped on 15/02. Unfortunately, your package heading to Belgium could not be delivered to your address for reasons unknown to us as indicated by your package tracking, it is apparently being returned to us as of 24/02: Colissimo message: Wednesday 24 February Your package is in transit on our logistics platforms to be delivered to you as quickly as possible. You will understand that this is independent of our will, you will of course be refunded the full amount of your order upon receipt in the warehouse. We sincerely apologize for this inconvenience. Best regards, Mini MX
A
Rating: 1 out of 5
In a word CATASTROPHIC 3 orders placed and 3 problems First order Ref 0001196426, the tapered bearings were not the right ones, I returned them and I never received a refund... order N 2 ref 0001200251 never arrived and was returned to the sender for no reason... order n3 ref 0001199329 same as order number 2 I called to have my parts resent and apparently that is not possible. To date I have received no refunds. If by the end of the week I do not have a refund, I will block transactions via Mastercard. We can conclude that the service is deplorable, I strongly advise against this site
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Response from MiniMX
Hello, Your first order concerns a YCF tapered bearing KRDIRECTION41 TAPERED STEERING BEARING YCF 41-23.5MM / 41-22MM We are sorry that this is not compatible with your motorcycle. The return was registered on 25/02 and accounting refunded on 26/02, you should have received the refund on your original payment method. The second order left our premises but for reasons unknown to us it was not delivered in Belgium and was returned to the sender, according to the tracking it is still in transit, the same for the third order, there must really be an address problem or a problem with the Colissimo service in Belgium because two orders were returned to the sender with the indication:
A
Rating: 5 out of 5
Order well protected, delivery with GLS fast
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A
Rating: 5 out of 5
super site
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A
Rating: 5 out of 5
Very affordable quality-price ratio on the products, delivery on time, nothing to say, and responsive customer service that answers clearly and quickly
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A
Rating: 5 out of 5
Perfect
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A
Rating: 2 out of 5
Disappointment, very long delivery time additional payment for express delivery 24/48h not blocked on their site despite the move. After calling after 15 days, I was told that my parts would be shipped on Monday without fail received Friday (5 days later) total delay 3 weeks!!! Not very serious .....
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
A
Rating: 5 out of 5
Package arrived very well packaged and well protected, complete order without any problems, I highly recommend
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A
Rating: 5 out of 5
Good ergonomics of the site, easy to use and delivery as promised
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A
Rating: 5 out of 5
Everything went very well
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A
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Very good site, fast delivery
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
delivery and wide choice on the site.
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A
Rating: 5 out of 5
The received orders correspond to the description of the items. Very fast shipping and delivery.
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A
Rating: 5 out of 5
great
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A
Rating: 5 out of 5
Super site, fast and careful shipping. Very reasonable prices, I recommend
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A
Rating: 5 out of 5
exhaust conforms to the description, very fast delivery
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A
Rating: 5 out of 5
Very good for me
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A
Rating: 5 out of 5
Good!
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A
Rating: 5 out of 5
Exceptional friendliness and great customer service
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A
Rating: 2 out of 5
Following my order, I was called and told that the color chosen for my gloves is no longer available, forced to take another color. Following that, I received my package where my boot bag is torn, following that I was given a voucher for the amount but no more bags available, so I end up with gloves not in the right color, an unusable boot bag, and a voucher on a site where there is nothing left at a low price or items that interest me.
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