Customer reviews of MiniMX

9 /10

Based on 27 558 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 051 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 18/02/2021 à 11h27

Perfect

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Acheteur Vérifié

Published on 18/02/2021 à 09h21

Delivered correctly

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Acheteur Vérifié

Published on 18/02/2021 à 08h02

Excellent, I am a loyal customer of MiniMX!

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Acheteur Vérifié

Published on 18/02/2021 à 05h28

Wednesday 17 February: Your package could not be delivered, it is being returned to the sender. Wednesday 17 February: Your package is at the delivery site serving your address. We are preparing it for delivery.

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Response from MiniMX Published on 19/02/2021

We are not systematically trying to clear ourselves but this is independent of our will and we are again sorry for all these troubles. Rest assured that you will be refunded upon receipt of the order in our warehouses, do not hesitate to get back to us if needed. We invite you to choose another delivery method (relay point or GLS home) for your next deliveries and to verify the delivery information. Best regards, Mini MX

Acheteur Vérifié

Published on 17/02/2021 à 19h44

Even if there is a problem, the team handles it at the top level. It is on the customer service that we judge the efficiency of a company.. and here it is top-notch. Bravo

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Acheteur Vérifié

Published on 17/02/2021 à 18h50

The plastic kits were not the right size

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Response from MiniMX Published on 19/02/2021

Hello, You purchased plastics for YCF 50A compatible only for YCF 50A. If your plastics are not the right size, it means you took the small YCF and you probably have a normal YCF model.

Acheteur Vérifié

Published on 17/02/2021 à 18h16

1 product missing from the package due to a chaotic delivery. A complaint email, immediate response, and support from the MINIMX team. Reactive and professional. Top!

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Acheteur Vérifié

Published on 17/02/2021 à 17h47

Order received but not on time, I paid to have the parts in 48h72 not received in 48 or 72 hours, I was just told that Mini MX was changing locations, no commercial gesture nothing

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Response from MiniMX Published on 19/02/2021

Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We sincerely apologize for this exceptional delay related to our relocation. Best regards, Mini MX

Acheteur Vérifié

Published on 17/02/2021 à 17h35

The 160yx engine is great, I would like to acquire the 250cc CRZ now, but is it possible to get a discount given the number of parts I have purchased on the site since I bought the new 140 CRZ? I could promote you on Instagram etc. if that interests you, I would be delighted. Best regards, Romain

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Acheteur Vérifié

Published on 17/02/2021 à 15h50

Good

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Acheteur Vérifié

Published on 17/02/2021 à 13h45

The site is super easy to find. Everything meets my expectations, thank you

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Acheteur Vérifié

Published on 17/02/2021 à 10h52

Navigation is quite simple, I bought a motorcycle floor mat at a super attractive price. Very fast delivery and very well protected.

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Acheteur Vérifié

Published on 17/02/2021 à 10h09

Disappointed by the lack of dialogue and the delivery time

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Response from MiniMX Published on 17/02/2021

Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation. Best regards, Mini MX

Acheteur Vérifié

Published on 17/02/2021 à 10h07

Very good site, we find the parts we need

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Acheteur Vérifié

Published on 16/02/2021 à 21h57

Parts that do not fit and return at the buyer's expense

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Response from MiniMX Published on 17/02/2021

Hello, In the case where our parts are compliant with the order, we do not cover return shipping costs. All return conditions are available at the bottom of the page. https://www.minimx.fr/fr/content/14-conditions-de-retour Sorry that your parts are incompatible with your motorcycle, do not hesitate to contact us if we can provide you with technical assistance. Best regards, Mini MX

Acheteur Vérifié

Published on 16/02/2021 à 18h50

Very fast delivery, very reliable site

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Acheteur Vérifié

Published on 16/02/2021 à 18h22

Very good

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Acheteur Vérifié

Published on 16/02/2021 à 15h52

Very good site! Cheap parts and good quality. A few delays in delivery times of 24 hours with TNT but nothing serious. Loyal customer!

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Acheteur Vérifié

Published on 16/02/2021 à 14h37

Complete order and compliant item, correct price, I recommend

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Acheteur Vérifié

Published on 16/02/2021 à 14h17

Delivery was perfect, the ordered part fits perfectly with the motorcycle, I recommend

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Acheteur Vérifié

Published on 16/02/2021 à 11h40

Perfect

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Acheteur Vérifié

Published on 15/02/2021 à 20h24

Very good site, if you are looking for a part for Dirt, you will find it

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Acheteur Vérifié

Published on 15/02/2021 à 19h17

Very good.

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Acheteur Vérifié

Published on 15/02/2021 à 17h44

A delivery arrived 7 days late, I sent you an email and you told me it was stated on the site that you were moving when it was not mentioned

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Response from MiniMX Published on 16/02/2021

Hello, The message was noted at the top of the site and in the main banner. We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. Best regards, Mini MX

Acheteur Vérifié

Published on 15/02/2021 à 15h51

Super attentive staff

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Acheteur Vérifié

Published on 15/02/2021 à 15h19

Delivered on time, ordered product compliant, perfect customer service, very committed! I am happy with my purchase

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Acheteur Vérifié

Published on 15/02/2021 à 14h45

Perfect

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Acheteur Vérifié

Published on 15/02/2021 à 14h27

Not the right one

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Response from MiniMX Published on 17/02/2021

Hello, The double line is for XDURO. What do you have as a Pit Bike? Because if the double line is not centered for your bike, it will not be compatible. Best regards, Mini MX

Acheteur Vérifié

Published on 15/02/2021 à 13h18

Time respected, nothing to report

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Acheteur Vérifié

Published on 15/02/2021 à 13h16

Did the job very well

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Acheteur Vérifié

Published on 15/02/2021 à 12h42

Scratched piston! So not great but fast delivery on the other hand

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Response from MiniMX Published on 16/02/2021

Hello, We apologize for the inconvenience, have you contacted customer service to report the problem? Best regards, Mini MX

Acheteur Vérifié

Published on 15/02/2021 à 11h22

Very good

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Acheteur Vérifié

Published on 15/02/2021 à 10h52

I was refunded following a first order that was displayed as in stock but was not and I waited 17 days for my order

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Response from MiniMX Published on 16/02/2021

Hello, As indicated on the website, we were moving from 25/01 to 08/02, all shipments resumed on 08/02, this explains the extended delay on your order. We indicated this in several places on the site, we apologize if you did not notice this information before confirming your order. Best regards, Mini MX

Acheteur Vérifié

Published on 14/02/2021 à 09h40

No problem and fast

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Acheteur Vérifié

Published on 14/02/2021 à 07h11

Nothing to say, complete site, with only good advice. Fast and compliant delivery. I highly recommend

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Acheteur Vérifié

Published on 13/02/2021 à 16h55

Aaaa

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Acheteur Vérifié

Published on 13/02/2021 à 16h55

Perfect

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Acheteur Vérifié

Published on 13/02/2021 à 14h53

Product conforms, delivery quite fast

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Acheteur Vérifié

Published on 13/02/2021 à 14h39

I ordered a rear brake kit for a CRZ on 03-01-2020 and received a kit for an Apollo. So I returned the part to minimix, thinking it would arrive. ON 20-01-2021 I placed the same order again, making sure to click on the CRZ model, and checking the photo to ensure it was the same part, and once again I received the same part as on 03-01-2020, which is a kit for an Apollo. On my first return, I even made a drawing to the size of my part with my phone number while waiting for a response, but nothing, so I think I will go see your competitors.

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Response from MiniMX Published on 14/02/2021

Hello, The brake kit has a 15mm axle with a standard mounting distance for the brands CRZ, Bastos, YCF, Apollo, and is not specific to Apollo. I invite you to provide us with your exact model, year, and possibly a photo so we can identify your pit bike model. Best regards, Mini MX

Acheteur Vérifié

Published on 13/02/2021 à 09h21

Great. Fast delivery and very good customer service :) Thank you

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