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A
Rating: 5 out of 5
the best site delivery perfect cheap
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 559 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery excellent advice
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very satisfied with this purchase
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A
Rating: 1 out of 5
Plastic kit sold as complete and finally arrives without a rear fender, so yes it was marked but all the way at the bottom of the description, do we have to read that far when we know what we need...
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Response from MiniMX
Hello, As you indicate yourself, 'It is indicated in the product description.' It is important to read the product description; many pieces of information are included there. Best regards, The MiniMX team
A
Rating: 5 out of 5
The product matches the description
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A
Rating: 5 out of 5
Product compliant, delivered on time.
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A
Rating: 5 out of 5
Hello, serious site, the order is in accordance with what I ordered. Delivery quite fast, 2 days. Impeccable, the only small thing I have to say is that delivery is not completely free! (Free during your cart but becomes chargeable during payment, well it's 2€ but still it's not free). Well they more than make up for it on the delivery time. I recommend this site.
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very effective and very professional
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A
Rating: 1 out of 5
They do not want to give a return slip, not very commercial
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Response from MiniMX
Hello, We handle merchandise returns in the case of an error on our part. We cannot cover all return costs in case of incompatibility. Best regards, Mini MX
A
Rating: 5 out of 5
Very satisfied
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A
Rating: 2 out of 5
Regarding my order, overall it is correct and fast, 3 days between the order and receipt!!! For that, I would give 4 stars, but the problem is that the carburetor I bought needs to be adjusted, and for that, I need technical advice, and even after sending an email, I am still waiting for a callback!!! Too bad, this tarnishes the brand image... P.S.: I did try to get information by phone, but the nice ladies do not know enough about what I was asking...
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Response from MiniMX
Hello, no, a carburetor does not need to be adjusted as you understand it. A carburetor is factory set, but often you will need to adjust it according to your riding style, and you are the only one who can do that. There are many tutorials that explain how to adjust a carburetor according to your needs, but to delve into the subject: The carburetor adjustment is done in two points. - 1: Adjust your mixture screw. For this, tighten your screw all the way and then loosen it by 2 turns or 2.5 turns max. - 2: Play with the notches of your needle in your slide. Depending on your needs and riding style, lower or raise the needle by one notch. If raising or lowering the needle makes the bike's behavior more in line with your needs, then you are on the right track. You can check our YouTube channel; an explanatory video has been made: https://www.youtube.com/watch?v=ANX9P9OVngE
A
Rating: 5 out of 5
magnificent product, super quality, super site
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Super arrived in good condition, part conforms
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A
Rating: 5 out of 5
Correct
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A
Rating: 5 out of 5
Order delivered on time
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Top!
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A
Rating: 5 out of 5
Magnificent site
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A
Rating: 1 out of 5
Big delivery problem due to a mistake on their part. The customer service looks down on you and does not want to hear anything. I managed to find my package after 10 days of searching. I asked customer service to pass me their manager, no way. The manager contacted me only after a threat of filing a complaint. I do not recommend this site due to very poor customer service.
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Response from MiniMX
Hello, As you may have seen with our agents, your package was indeed received by the Leclerc center, which did not dispatch your package as it should. We therefore had to contact the Leclerc center directly so that they finally made your package available to you. Our customer service did its job, first by contacting the delivery company to confirm the proper delivery of your package and thus its availability, and secondly by directly resolving the situation, which the Leclerc center did not seem to prioritize. Best regards, The MiniMX team
A
Rating: 5 out of 5
Very good site with a responsive after-sales service when you need information
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A
Rating: 5 out of 5
The site is good, but the illustration photos for the articles are not practical!
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A
Rating: 5 out of 5
Fast delivery, conforming parts and pleasant customer service on the phone.
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A
Rating: 5 out of 5
Never disappointed with my orders
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A
Rating: 5 out of 5
Despite the health crisis, the handling of my order was honored with a shorter delay than expected. Home delivery was very serious. Super. I recommend it to you.
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A
Rating: 2 out of 5
Delivery supposedly within 24-48 hours arrived after 10 days in a torn box with already opened product boxes.
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Response from MiniMX
Hello, regarding your delivery, transport services are still saturated and are doing their best to deliver you within the indicated timeframes. We are sorry that you had to wait 6 days for your order instead of 3. We will pass your message to our delivery partner. Regarding the products and your delivery, we do not see any reservation noted so that we can file a complaint with the carrier; did you contact our after-sales service?
A
Rating: 5 out of 5
Very happy. Quick responses to every question. Delivery times not respected but not a big deal with the lockdown I understand there was a delay.
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A
Rating: 1 out of 5
Feedback on my first purchase at MiniMx that I would now advise against! Motorcycle ordered on 26/04 and finally received on 17/06... To keep it simple, I will skip the details of these two months... I am not very satisfied with the delays not respected, whether it is the supply on their part (no stock and replenishment delays not respected twice...) and then the carrier for delivery (7 days when I paid for delivery in 48/72h max...) As many already know, after several emails and calls, you quickly realize that the customer/commercial service is deplorable and shows blatant bad faith... Of course, no apologies or commercial gesture, not even a little sticker for the kid who has been waiting for two months for his birthday, disappointment after disappointment... Fortunately, the motorcycle arrived in one piece! Decoration kit poorly placed and instructions not corresponding to the motorcycle, but nothing serious actually. For your information, the unpleasant Mr. you have on the phone named ALEXANDRE SARDINA is none other than the manager of Minimx... Yes, it is the boss who answers the phone and the salespeople who handle complaints... And even he can never do anything... It feels like a big website, but in fact, it is a small company of about ten people managed by a young guy who seems to be doing a bit of everything... Ste ksr racing / voltagreen / minimx. I understand the health problems that extend delays for everyone. But the minimum is to be commercial, good faith, and courteous, which has not been the case... In short, this is my first and last purchase with them, FLEE!! And find another site if you want to avoid problems, especially for a big purchase, but be careful, many sites seem to be partners with minimx!
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A
Rating: 5 out of 5
Very good, delivery times a bit longer than announced.
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A
Rating: 5 out of 5
Simple site to use, good quality product to recommend
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Rating: 5 out of 5
Very good
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A
Rating: 1 out of 5
Delivery supposedly within 24h 48h when I was delivered a week later, the photos are misleading, the parts I received are not the same as on the site, I will not order from them again
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Response from MiniMX
Hello, Which item is not the same as our description? Regarding your delivery, you were delivered in 3 working days instead of 2; we apologize for the inconvenience, and we will forward your feedback to our transport partner.
A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Item conforms to the order, fast delivery and very interesting price.
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A
Rating: 5 out of 5
Very good service and attentive
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A
Rating: 5 out of 5
Well packaged, nothing broken or damaged. Nothing to say about the delivery.
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