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A
Rating: 5 out of 5
Fast, efficient, I recommend....
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 558 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Great site I recommend it
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A
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
good site
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A
Rating: 5 out of 5
Order delivered quickly and in line with my expectations
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A
Rating: 5 out of 5
Hello, quick and careful shipping. Thank you
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 2 out of 5
The delivered part is not the right one, it's the rear loop for frame 801 and customer service has still not responded.
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Response from MiniMX
Hello, Unless proven otherwise, you have been in regular contact with our technical and commercial service to determine precisely, first of all, if the received part was the right one, and secondly, what specific characteristics made the received one incompatible. Finally, a prepaid return label was sent to you by email to return the part for a refund. We are therefore very surprised by your opinion, knowing that the handling of your file was quick and cordial. The MiniMX team
A
Rating: 5 out of 5
Good serious site. Order received quickly.
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A
Rating: 5 out of 5
Great site recommends, always available to answer questions and provide information.
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A
Rating: 5 out of 5
No worries
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A
Rating: 5 out of 5
Happy with my purchases, one damaged part in the box but customer service very responsive, they sent me the part back in 2 days. Very good quality-price ratio.
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A
Rating: 5 out of 5
Fast, in line with my expectations
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A
Rating: 5 out of 5
Record delivery, well done
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A
Rating: 5 out of 5
Compliant
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A
Rating: 5 out of 5
very good site, serious and fast.
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A
Rating: 5 out of 5
Super fast, the parts well packaged
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
A lot of choices. Don't hesitate to call them if you have any doubts, they were very helpful.
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A
Rating: 5 out of 5
Very professional advice before the purchase. Fast delivery and compliant material.
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A
Rating: 5 out of 5
good, I recommend
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A
Rating: 5 out of 5
Perfect even the customer service, too bad there are no mini mx t-shirts or caps instead of stickers
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A
Rating: 5 out of 5
serious very fast I recommend
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A
Rating: 5 out of 5
The products match the order.
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A
Rating: 2 out of 5
usually very happy, but here I noticed just after the end of an order that I was missing something, I immediately placed my second order and immediately wrote to the minimix team to warn them to try to make only one package for my order to avoid shipping costs for 2 orders and not to waste an extra box unnecessarily. (sent my email at 10 PM on 27/02/2020) response email on 28/02/2020 at 12:09: "Hello, the packages have already been prepared and taken over by the carrier." too bad...
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Response from MiniMX
Hello, Each order is recorded with an order number. Each order is individual and has its own shipping costs or is free if over 39 euros at a relay point or post office. Minimx ships hundreds of orders per day, so it is up to you as a customer to plan your orders or adapt them according to any shipping costs. Our orders placed the night before are shipped very early in the morning so that you can receive them quickly. Your message, to save on a box, cannot therefore be taken into account. Best regards, the MiniMX team
A
Rating: 5 out of 5
Good value for money
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A
Rating: 5 out of 5
Delivered very quickly nothing to say I couldn't find anything to renovate my ycf
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A
Rating: 5 out of 5
great and fast.
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A
Rating: 5 out of 5
Fast delivery, well received and compliant, as expected on the site!
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A
Rating: 5 out of 5
Satisfied with the delivery even if there is a problem there is a good customer service I have dealt with them several times stay like that
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A
Rating: 5 out of 5
Goods arrived in good condition well packaged and quickly
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A
Rating: 1 out of 5
very bad customer service
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Response from MiniMX
Hello, What issue did you encounter with your order? Best regards, The MiniMX team
A
Rating: 5 out of 5
rarely a company so responsive... ordered immediately... delivered immediately... customer service easily reachable... as for the bike, quality-price... hard to do better!!! satisfied at 200%
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A
Rating: 5 out of 5
very simple and fast
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Carefully packaged with warranty tape, products compliant
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A
Rating: 5 out of 5
Very good site I recommend
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 1 out of 5
Hello, the motorcycle arrived on time, but during transport, the fork legs were damaged... I called MiniMX and they replied that since you signed with the carrier, it's no longer our problem. I find it not normal at all that there is no insurance for the price we pay.
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Response from MiniMX
Hello, This is not exactly what we told you. As stated in our general sales conditions, you must notify the carrier of any reservations regarding the delivered product. You received your package with holes and did not make any reservations, so the carrier's insurance does not apply. We have therefore contacted the manufacturer to see if they will cover your damage under warranty, we are waiting for their response, and you will be informed quickly. Best regards, The MiniMX team
A
Rating: 5 out of 5
Perfect
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