The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, The accelerator cables are standard and suitable for all displacements, for the clutch it only fits for starting in gear, often it is the 125cc YX, 140/150/160 and more that have this type of clutch. You ordered a black accelerator cable and a red clutch cable, what colors did you receive? Do not hesitate to contact us if you need technical information about spare parts. Best regards, Mini MX
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Response from MiniMX
Poor quality of the tank cap. It's the right size and yet it doesn't screw on and comes off. Return shipping costs are payable, it would cost me more to return it when the error is not mine. I also sent an email before my order for more information on another purchase, I never received a response. Quite disappointed.
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Marinne M.
Rating: 1 out of 5
Received the motorcycle with a flat tire
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Response from MiniMX
Hello, Have you contacted customer service so they can send you what you need? This can happen but it is still very rare, please make sure to check your tire pressure, if the puncture is at the valve it is the lack of pressure that causes the tube to rotate on the rim and leads to a puncture. You can also install a wheel gripster to avoid this type of inconvenience. Best regards, Mini MX
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Jerome B.
Rating: 1 out of 5
Two orders in two weeks and nothing is going well... Bad advice and an exhaust that does not fit my motorcycle model. Received my package in 10 days instead of 48/72h... Even the so-called gift is not the selected item! I am part of a motorcycle club, we are many to order here, I think I will direct them elsewhere!
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Response from MiniMX
Hello, you received your order in 48h and the first one had an unavailable part which delayed the shipment and with the holidays it indeed postponed your delivery. For the accounting of the line, it can also happen that we make a mistake, I do not see a motorcycle purchased from us with your customer account so I imagine that we indicated to you what we thought would be compatible. We always try to do our best, if the part chosen on our advice does not fit, just call us, I tried to reach you but got no response. I await your call. Have a nice day
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Teddy D.
Rating: 1 out of 5
The cylinder head gasket does not match. delivery too long
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Response from MiniMX
Hello, The gasket corresponds to the 125cc YX engine with a round oil passage and not oval, if your passage is oval then you need to take the other version. You placed your order on Friday 03/05, the order was shipped by colissimo, the holidays slowed down your deadline because May 8/9 was a holiday. You will understand that this is independent of our will. If the gasket does not fit, you can return it so that we can issue a refund. Best regards, Mini MX
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Sofiane L.
Rating: 1 out of 5
Disrespectful telephone salesperson, loss of temper and vulgar in his language
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Response from MiniMX
Hello, I do not quite understand your approach, I spoke to you on the phone and we apologized several times following your first review on Trustpilot, your main problem was the non-respect of the chronopost deadline, I offered you free shipping on your Mini MX account. What more do you expect? My team does its best to provide excellent customer service, the situation as it has been explained to you does not fall under Mini MX but the carrier and you yourself confirmed it to me, so! We take it upon ourselves and still offer you a commercial gesture. If despite our efforts, my call, your only goal is to express your dissatisfaction, I can only invite you to turn to a competitor. Best wishes, Alexandre Commercial Director Mini MX
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Loni B.
Rating: 2 out of 5
Hello, all dimensions and compatibilities are detailed in the product description, following the exchange with customer service, your tank is about ten years old, we are sorry if it does not match your old model. Have a nice day :)
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Firat E.
Rating: 1 out of 5
The chain does not match the photo
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Jonathan S.
Rating: 2 out of 5
Disappointed with the order
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Ghislain P.
Rating: 2 out of 5
Well arrived but arrived broken...
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Tom G.
Rating: 1 out of 5
I paid for home delivery while my order was delivered to a pickup point, plus I was home all day and the delivery person was not there
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Response from MiniMX
Hello, we are sorry if the carrier did not respect his commitment, do not hesitate to make a complaint that we will forward to him. Have a nice day
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Nohan B.
Rating: 2 out of 5
Could be improved
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Response from MiniMX
Hello, just send us an email at [email protected] for this kind of problem, we apologize for the inconvenience. I look forward to hearing from you. Have a nice day :)
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Maria B.
Rating: 2 out of 5
easy navigation on the site
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Enzo D.
Rating: 1 out of 5
I have received nothing
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Response from MiniMX
Hello, The package is marked as delivered by TNT, please check your TNT tracking numbers and contact TNT customer service at 0825 033 033 and get back to us if there is a delivery problem. Best regards, Mini MX
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Pierrot R.
Rating: 1 out of 5
Very bad. They say it fits a 250 but in the end impossible to kick.
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Yohan A.
Rating: 2 out of 5
Hello, to give my opinion, the information about the parts is top-notch on the site as well as on the phone. Ordered on Friday evening, picked up at the store on Monday, so everything went well at that level. However, the clutch lever broke on its first tightening. The 30 cm hose ordered was received as one of about 8 cm and not the right diameter. The clutch cable is way too short, and the accelerator cable is way too long. Having to readjust new cables... not great. The exhaust cartridge was delivered without the tightening collar. The site's hours are not up to date. The website is very slow. 600 euros of order, not a loyalty point, not a sticker. That's my opinion, thank you.
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Response from MiniMX
Hello, we take good note of your feedback and will try to improve these various points. If the hose is too short, please let us know during your next order, we will take the necessary steps. We have a selection of gifts in the cart, you just need to select so that our colleagues in preparation have the line with the chosen reference. As for loyalty points, they are credited when the order is delivered, that is J+15. I have just forced the status of your order, they are now available. Hoping to see you again soon and we will try to better satisfy you. Best regards, Mini MX
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Matthieu F.
Rating: 1 out of 5
I was supposed to receive white grips as a gift that I did not get
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Younes S.
Rating: 1 out of 5
Delivery not on time, I do not recommend
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Response from MiniMX
Hello, We always do our best to ship as quickly as possible, your order was placed on Friday 19/04 at 2:30 PM, we ensure shipments of all orders until 2 PM on the same day. We apologize for this delay. Best regards, Mini MX
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Warren F.
Rating: 1 out of 5
I bought TTR plastic kits thinking they were TTR 125 kits, but they are 110 kits as nothing is informed, so I am stuck with 65 euros, thank you minimx!
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Response from MiniMX
Hello, We are a site specialized in Pit Bikes, it is stated on the item sheet that it does not fit YAMAHA, these are the replicas for Pit Bikes, the kit is at 29€. You will find at the bottom of the page the return conditions for a refund. Best regards, Mini MX
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Elisa F.
Rating: 1 out of 5
Part not compliant with the description
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Simon G.
Rating: 1 out of 5
defective motorcycle in the garage a few days after receipt because return too expensive, disappointed, plus 15 days delay for delivery, unreliable site to avoid.
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Gregory V.
Rating: 2 out of 5
Very responsive after-sales service but not very understanding, I was disappointed as I wasn't asking for much.
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Amelie L.
Rating: 1 out of 5
Package not delivered on time, damaged motorcycle
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Tyron R.
Rating: 1 out of 5
I am not at all satisfied with the delivery, I paid more to be delivered faster and it took more than 10 days
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Thomas B.
Rating: 1 out of 5
Did not receive the ordered product but the worst was the customer service following this error. The product received is of an inferior range and the one I ordered supposedly does not exist while they are promoting it on their site.
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Mike I.
Rating: 2 out of 5
There are items that are not compatible at all, they say yes and I am refunded less than what I paid, not possible.
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Response from MiniMX
Hello, the complete wheels fit the CRZ ERZ 150/250 models. We have indicated the measurements to verify compatibility. Regarding your refund, you used a discount code, which is why the refund is lower than the product's catalog price. Best regards, Mini MX
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Eric C.
Rating: 1 out of 5
very bad 3 weeks to get a tire,
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Response from MiniMX
Hello, We apologize for the additional delay but your review does not reflect reality. Your order dates from Friday 05/04, it was shipped on Monday (no shipping over the weekend) 08/04 without delay, it suffered a routing error by the carrier, so we had 3 more days or a new shipment on 11/04 for delivery on 15/04. So there are 4 days and not 3 weeks, we did our best to minimize the impact on you, as a professional I am sure you can understand that this is unfortunately not our responsibility. Thank you for your understanding. Best regards, Mini MX
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Romain A.
Rating: 1 out of 5
I sent you an email because I am missing a screw no response
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Response from MiniMX
Hello, we have not received an email from you, we are up to date with emails do not hesitate to call us when it is like that I am waiting to hear from you :)
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Brandon T.
Rating: 2 out of 5
Order well received, too bad the parts are of poor quality.
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Noah C.
Rating: 2 out of 5
We were delivered a brake cable while we ordered an accelerator cable. I leave it to you to check and perhaps correct your preparation error...
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Yves B.
Rating: 1 out of 5
I ordered levers for a YCF RXF 50. I sent photos to the advisor, he assured me that the levers were compatible with the machine... ultimately they are not compatible. So I am disappointed and I will never order anything from your site again. The shipping of the levers will cost me more than the levers themselves...
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Response from MiniMX
Hello, I offered to refund you for the levers or to give you a credit note to order compatible models. I am sorry if with a simple photo I was not able to know if the levers would fit 100% Have a nice day and see you soon :)
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Hugo P.
Rating: 1 out of 5
I ordered 2 rims with tires. The front rim has the tire mounted backwards and on the rear rim the new inner tube is already leaking
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Tony D.
Rating: 2 out of 5
The site is very good but the after-sales service is lacking. I have a problem with the quad's battery that I just bought and I'm still waiting for a response. I find it regrettable knowing that I am not a passing customer; I have purchased 6 vehicles from Mini MX.
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Response from MiniMX
Hello, please excuse us for the delay, I will forward this to the after-sales service immediately so they can handle it as quickly as possible. The necessary steps will be taken today. Please do not hesitate to contact us by phone in such cases; our goal is certainly not to let after-sales service linger. Best regards, Mini MX
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Ressouche C.
Rating: 1 out of 5
Delivery went to Belgium hoping to be refunded in credit
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Laurine V.
Rating: 1 out of 5
Received engine oil change done and the engine smokes white
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a bent air filter it is not bent at all and a rim where there is a suspicious noise in the rim very disappointing
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Response from MiniMX
Hello :) if there was a problem when receiving your order we apologize, I invite you to send us an email at [email protected] with photos to resolve the problem as quickly as possible see you soon :)
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a tire with the rim plus the brake disc I did not receive the brake disc with
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Acheteur Vérifié
Rating: 1 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive my package because it did not arrive where it was supposed to be delivered it says it is delivered but it is not there
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Response from MiniMX
Hello, your package has been delivered to the relay point since March 15, you can call us when it is like that or write us an email we are very available Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
rotten
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Response from MiniMX
Great :) if you hang up on us when we want to know what the problem is it will be complicated to remedy the situation Have a nice day, see you soon :)
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Acheteur Vérifié
Rating: 1 out of 5
Does not match the size guide
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Response from MiniMX
Hello, send us an email if there is a problem with the item you received [email protected] Have a nice day I am waiting to hear from you :)
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