The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Quad assembled... and variator that breaks after 3 hours of riding pfff unacceptable to spend 1018€ on the sale.
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Response from MiniMX
Hello :) We apologize if you had a problem with the vehicle, as discussed, I am waiting for your email so that we can resolve the issue as quickly as possible. Have a nice evening.
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Acheteur Vérifié
Rating: 1 out of 5
The delivery is terrible, you say it arrives in 72h 48h, it has been a week since I ordered and I still have not received my dirt order.
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Response from MiniMX
Hello :) According to what I see on your order, you ordered on Tuesday evening at 9 PM, the order was shipped on Wednesday and you received it on Friday, which is 48 hours. I am sorry if it seemed long to you, but the deadlines were respected. We always try to do our best. Have a nice day.
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Acheteur Vérifié
Rating: 1 out of 5
The ordered product does not match my order.
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Response from MiniMX
Hello, I have received my order but I am very dissatisfied because you did not send me the correct spacers for the 50 sx.
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Acheteur Vérifié
Rating: 1 out of 5
Hello :) I think you made a mistake when placing your order because you ordered spacers for the 250cc models, feel free to call us for the parts corresponding to your vehicle. Have a nice day.
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Acheteur Vérifié
Rating: 1 out of 5
PROBLEM I ordered handlebar risers in double in the photo and upon receiving my order only one riser was received, plus nothing precise on your site that they are sold without the fixing screws... I am waiting for a response from them.
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Response from MiniMX
Hello :) Indeed, after checking, the risers were only made by 1, we will modify that immediately and we apologize for this misunderstanding. I will send you the second one quickly :)
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Acheteur Vérifié
Rating: 2 out of 5
Site okay.
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Acheteur Vérifié
Rating: 1 out of 5
PROBLEM I ordered handlebar risers in double in the photo and upon receiving my order only one riser received moreover nothing precise on your site that they are sold without the fixing screws.. I am waiting for a response from them
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Response from MiniMX
Hello :) so indeed after checking the risers were only made by 1, we are modifying that right away and we apologize for this misunderstanding I will send you the second one quickly :)
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Acheteur Vérifié
Rating: 1 out of 5
For now we are still waiting for the delivery... so not happy after 1 week after the order
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Response from MiniMX
Hello, I am really sorry for the length of this delivery, I also thank you for your understanding that it is the carrier who did not deliver. As agreed, I will make a commercial gesture for your next order. Have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
The rim is good but I find it disappointing that the hop needs to be adjusted because once the tire is mounted it feels like riding a horse, it's not very pleasant. It's already been 3 days that I've been trying to adjust it, if the guys are already mounting the spokes they could at least remove the hop and the warp because it's a hassle to adjust for a beginner, so disappointed.
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Acheteur Vérifié
Rating: 2 out of 5
Fast delivery but not in line with what I expected!
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Acheteur Vérifié
Rating: 1 out of 5
1 week before receiving my package instead of 3 days
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Response from MiniMX
Hello :) you received your package in 48 working hours, the package left Wednesday evening and you were delivered Monday, we are sorry if there was the 14th of July and the weekend in between. We always do our best to ship orders as quickly as possible. See you soon :)
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Acheteur Vérifié
Rating: 2 out of 5
No tracking.
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Response from MiniMX
CA410632895FR Hello :) Your tracking is indeed available on the post office's website :)
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Acheteur Vérifié
Rating: 1 out of 5
3rd order placed on the site, still a problem between delivery issues, payment issues, and now omissions in the order. I will order from another site now.
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Response from MiniMX
Hello :) your order was split into two packages as we indicated by email, so no product is missing :) Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
A bit disappointed, I ordered the exhaust for a 2023 LX drift 150 with frame 801 like the exhaust but impossible to mount it correctly because the frame interferes...
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Response from MiniMX
Hello :) I am sorry if there was an incompatibility, the world of Dirt bikes is quite particular and the parts are not all plug and play unfortunately, and it is better to ask us in advance for this kind of thing. Do not hesitate to send an email to customer service at [email protected] so that the after-sales service can help you. Have a nice day.
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Acheteur Vérifié
Rating: 1 out of 5
Part received damaged
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Response from MiniMX
Hello :) we apologize for this and I see that your request was processed this morning in response to your email :)
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Acheteur Vérifié
Rating: 2 out of 5
I would have given 5 stars but on my last order from Thursday, the order was still being prepared despite the whole Friday to ship the order, thus blocking my weekend without parts. A bit disappointed knowing that I paid for express delivery at €12 and the express delivery that changes nothing because delivered at 4 pm in the afternoon while paying almost €12 for delivery.
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Response from MiniMX
Hello :) You ordered at 10:46 on Monday morning and you were delivered on Tuesday at 4 pm. Orders leave our place in the late afternoon, it's a 24-hour delivery, it's hard to do better... We do everything to process and ship orders as quickly as possible, it's difficult to do less than 24 hours as a deadline. See you soon anyway :)
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a rim and when unpacking it I noticed that the bearing at the axle of the rim was broken
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Response from MiniMX
Hello :) we apologize if there is a problem with your product, send us an email with photos and we will do what is necessary :)
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Acheteur Vérifié
Rating: 1 out of 5
Following my comment which you did not like and the absence of a response from you, I am removing another star for the service which is misleading, the proof is that you do not post it and you do not respond to me.. this was my last order with you, you have lost a customer.
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Response from MiniMX
Hello :) Your loyalty points due to your purchase are credited to your account, you may not find them because you have three accounts with the same address on our site. In a case like this, do not hesitate to call us, we can do it directly over the phone, computer problems can occur. Regarding your order, you ordered Wednesday evening at 5 PM, the order therefore left Thursday afternoon and you received it Monday morning, which is 48 working hours. I am sorry if this did not satisfy you, we offer a 24-hour service with Chronopost for any order before 1 PM, but the weekend will always be considered as two non-working days. See you soon with us and I repeat if you encounter a problem call us or send an email, we are very available, we cannot solve your problem if we are not aware :) Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with my order. Very bad carburetor, non-functional adjustments... And other items not compatible while the description said otherwise...
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Response from MiniMX
Hello, we are sorry if a product disappointed you and you are not satisfied, however, I do not see any email to report the problem to us... I look forward to hearing from you to remedy the situation. Have a nice day.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I received the motorcycle but I received it with scratches on the cartridge and the front right fairing slightly but visible. I was missing a 10mm screw, so I had to go buy screws in the store. First start and the carburetor came off, so with my average knowledge, I think this is not normal. I tightened it, it seems to hold. I did not expect to receive a used motorcycle with defects like those I explained to you, for this I hope for a commercial gesture from you.
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Response from MiniMX
Hello :) You did not receive a used motorcycle and the tightenings need to be checked, however, the scratches and the fact that some screws were missing are obviously not normal. To remedy the situation, I invite you to send an email to customer service at [email protected] and we will respond to you quickly. Please include photos of the damaged areas. I look forward to hearing from you :)
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Acheteur Vérifié
Rating: 2 out of 5
I am missing the deco kit, you told me you would send me one, you still haven't done it.
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Response from MiniMX
Hello :) Looking at your order, everything has been sent correctly. If you have not received the deco kit, I invite you to email us and the necessary will be done without any problem. There may have been an oversight when putting it on the pallet, and we apologize for that. Have a nice day, I look forward to hearing from you.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a brake pedal on the seller's advice, he sent me the wrong one since he didn't have the one that fits my motorcycle. I received it, it doesn't fit, I contacted him to return it, he never wanted to, he made me go through customer service to get a refund. So be careful, he pushes for sales.
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Response from MiniMX
Hello :) You own a motorcycle that we do not sell, and therefore we do not have the original part as it was stated to you by email. My colleague suggested certain models that he thought could fit based on your photos, and he specified that to you. Moreover, after receiving the part and your request because you could not mount it, a return label at our expense was sent to you, so you did not pay anything for the return. I don't really see where the problem is, there was in no case a 'forced sale'. See you soon :)
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Acheteur Vérifié
Rating: 2 out of 5
The engine was wrapped in bubble wrap... without even a piece of polystyrene... 2 small boxes clearly already opened containing, in my humble opinion, half of the parts it was supposed to contain... I received a simple flexible sleeve with a gasket, 4 screws, a sprocket cover. In my opinion, the intake manifold is missing, the very specific gear selector for this type of engine, a flat kick that is not offset (if you want to keep your feet on the footpegs)... I am on the verge of returning the engine...
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Response from MiniMX
Hello, we apologize if the carrier was not gentle with your package. I see that you have taken the right step to email us. You just need to send us the photos that my colleague requested so that the process can proceed and your request can be processed as quickly as possible :) Have a nice day.
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Acheteur Vérifié
Rating: 2 out of 5
Inner tube of poor quality, too fragile, valve that gave way without forcing.
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Response from MiniMX
Hello, we do not have any particular problem with the Tecnium inner tubes which are not budget inner tubes. If you had a problem, you need to contact customer service so we can remedy it, and in your case, I do not see any email regarding this situation. I look forward to hearing from you as we are very responsive :)
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Acheteur Vérifié
Rating: 1 out of 5
Here I had answered you, the verified review software manages publications automatically, as you can see we respond to everyone and we are open to criticism. A call or even an email is still the best way to reach us and resolve issues :) See you soon
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Acheteur Vérifié
Rating: 2 out of 5
Average
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Acheteur Vérifié
Rating: 2 out of 5
The deco kit is poorly copied and does not fit at all on the opposite cover of the exhaust outlet. Moreover, the advice given for installation indicated to put a little soapy water before installation to be able to adjust the kit, but as a result, the kit no longer sticks... Anyway, it's a shame for this product.
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Response from MiniMX
Hello, we are sorry for this inconvenience. Have you contacted customer service to inform them of your installation problem? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Several parts not received in good condition.
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Response from MiniMX
Hello :) If there is a problem when receiving your order, you need to send us an email and customer service will take care of it. I just checked and I have no email from you. We look forward to hearing from you. Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
Very poor delivery
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Response from MiniMX
Information provided on the site as well as the photos are misleading. To date, I still have not received the refund for my return order.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I recently ordered a clutch and front brake lever kit. It was clearly specified that it was CRZ finishes and even on the packaging it was written CRZ. But the front brake lever did not fit at all on the master cylinder of my CRZ 140 from 2018. A bit disappointed given the price and the time it took me to install it. Best regards, Tony
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Response from MiniMX
Hello :) It is specified that the levers are intended for a certain type of master cylinder. The fact that it is the same brand does not necessarily guarantee compatibility, as is the case with many things. The best thing when you have a doubt or cannot install a part is to call us; we are very available. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
Carburetor received scratched on the intake side, starter of poor quality. Order linked to a customer service issue, it's not serious.
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Response from MiniMX
Hello, if there is a problem with the parts received for your customer service, do not hesitate to send us an email with photos. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
It is a 24 MM carburetor and not a 26.
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Response from MiniMX
Hello, we sell it with the indications from the supplier. If you are not satisfied with this product, send an email to customer service who will inform you of the procedure for a return and a refund. Our customers are satisfied with this product, and that is why it is for sale on the site :) I wish you a good day
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Acheteur Vérifié
Rating: 1 out of 5
Hello :) so I did not quite understand the problem with the product, however the refund was made on June 9th, if you do not see it call us :) Have a nice day
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Response from MiniMX
Very disappointed with the quality of the parts and the manufacturing finishes, especially the screws and bolts provided are defective, to finish the installation of the lift was very complicated
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Acheteur Vérifié
Rating: 1 out of 5
Hello, if you have difficulties with an assembly or if the part does not suit you, I invite you to contact customer service, we are very attentive :) Have a nice day
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Response from MiniMX
3rd order on this site and 3rd error. I ordered a BIHR clutch lever type original which is the exact copy of mine. I place the order and upon receipt the lever is the complete opposite of the photo. Thank you mini mx for your mistakes. I don't want to return it because I am so exasperated by the incompetence of the staff. In any case, I do not recommend this site to anyone.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, the photos on the site are not contractual as often on the parts due especially to regular changes made by the suppliers. I see that you are complaining here but I have no emails from you regarding your dissatisfaction and without that it is impossible for us to guess. There is no problem with this product, so I invite you to call us or send us an email. Customer service is very responsive and accommodating and the staff is competent contrary to what you seem to think. I wish you a good day, see you soon :)
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Acheteur Vérifié
Rating: 2 out of 5
Spark plug perfect, anti-parasite perfect, but CDI broken, does not work.
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Response from MiniMX
Hello, if you have encountered a problem with a part, you need to send us an email at [email protected], we will take the necessary steps very quickly. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
The item is broken.
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Response from MiniMX
The item has been resent to you, we apologize for the inconvenience.
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Acheteur Vérifié
Rating: 1 out of 5
You would need to be delivered to give a rating, we pay fees to get our parts quickly but I still haven't received anything
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Response from MiniMX
Inner tube punctured upon arrival, no need to return it since I paid 7€ and the shipping costs are at my expense and are also 7€, I wasted 15€. Avoid MiniMx!
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Acheteur Vérifié
Rating: 2 out of 5
Delay of 4 days on delivery without any tracking, except for that, a very quick customer service but they could not give me the answers I was looking for. Too bad... Now I just have to see the motorcycle.
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Response from MiniMX
Hello :) You ordered on Saturday, so the motorcycle left on Monday and arrived on Wednesday at the distribution agency. Since that day, the agency has been trying to contact you for an appointment via SMS or email. I invite you to check your messages to receive the motorcycle as soon as possible. Have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
Hello, we have not received any request from you via email, if there is a problem with an item we always resolve the issue as you can see from the other comments, I am waiting for your news so that we can do what is necessary. Have a nice day
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Response from MiniMX
Order reference 16/27/12 received 15/27/12
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