Customer reviews of MiniMX

Announced delivery time of 72 hours, I still haven't received the motorcycle 10 days later. The problem certainly comes from the company responsible for the delivery but in any case, promises are not kept.

The post made a mistake in sorting so I received it later

I received the quad with the broken front grille due to transport. I sent an email to the customer service email box to replace the broken parts during transport, still no message from customer service. Otherwise, the quad works well.

how to explain simply, moreover I am sure it is useless, it would just be necessary for the photos of the items we are going to order to correspond to what we are going to receive and that the people we have on the phone are a little more accommodating.

I received the wrong item and still no news 3 days after my complaint!

Delivery time not respected and damaged package

this is for a bastos70 you sell parts that do not correspond to the wires I burned my regulator and melted my wires.

I returned the part because they sent me the wrong rear loop, I want a refund

We bought new parts to avoid any change issues, and in the end, this supplier does not accept returns. I was clearly told to sell my pizza on Le Bon Coin at a better price than what we bought it for. I will not buy from this site again. I do not recommend.

Hello, very low quality dirt parts too expensive and after-sales service 0

I bought 2 motorcycles, 1 has problems, it bugs.

I still haven't received my package (a motorcycle) I don't know how to contact the delivery people and minimix isn't responding to me either!!!!

Poor quality

I still haven't received the motorcycle?

Not delivered on time, I had to make a 1-hour trip there and back to pick it up. The front tire is flat, the frame is poorly painted, the footpeg spring doesn't do its job, and I could go on.

I ordered a chain, I feel like it is 5 years old. I received the chain, it is all stiff, it is not flexible. I greased it, nothing changes.

So I already ordered the wrong decoration kit, impossible to get a refund or even exchange it.

I didn't receive the right exhaust pot even though the references were correct

Avoid, my motorcycle is 1 month old and it doesn't want to know anything anymore!

Delivery in 2 weeks instead of 48/72H as announced on the site (false advertising or "bad luck"?) I agree on the date with the carrier but he does not respect it. My package was marked delivered on the site when it was not yet the case. I called customer service to find out where my order was, they were supposed to call me back and they never did. Moreover, the quality of the motorcycle and the balance bike I found really mediocre, the plastics are supposed to be new, they are scratched and there are bubbles everywhere on the decoration kit and it is already peeling off and there are twisted frames because they were poorly packaged so they took a bad shape. I specify that I had ordered a dirt bike a few years ago and I was very happy with it but now I am really disappointed and especially no commercial gesture on their part, it's not cool.

Order received not at all on the expected day. The delivery tracking is not updated...

I picked up the damaged package, the part that secures the pinion has a defect, it has a round and a side that is missing a piece

Not great, I bought supposedly compatible parts but they are not, so I have to pay for the return

Did not receive my package

Order error

I still haven't received any package

I received one package out of two and no news of the second

Hello, the electric bike I ordered from you no longer works, I would like to have a response because my child is disappointed with this product, I would like to be called back

The assembly and delivery were perfect, but the quad seat was damaged. It's a shame

Defective item after 5 minutes of use Disputes to be made

Half of it was not in the order and the rest was not correct, there should have been a clutch and accelerator cable kit, I did not receive them. Additionally, I ordered a chain in 428 and received a 420, the brake pads were supposed to be 300 erz pads, I received pads that were far too small. The only thing that was correct was the air filter and the chain roller, and when I call you, I am told the order was opened and nothing can be done. But for me to realize that the order is not compliant with what I originally ordered, it must be opened properly. I have placed multiple orders with you and have always been satisfied, but a lack of seriousness on your part has occurred with this order and I am told that nothing can be done, really shameful. I have never had to request customer service, but when I do, no one can do anything

Very disappointed with the product and customer service. The balance bike works poorly, the battery does not have the announced autonomy. Customer service took care of replacing the gear button but does not respond regarding the battery. We also have a small mx balance bike that has no problems, in climbing there is no comparison possible, the rcz of mini mx is a struggle, my son has to help himself with his feet. After barely 20 minutes, no more battery compared to the announced 1 hour. Still waiting for a customer service response to solve this battery problem

The motorcycle works but when I received it the clutch was bent, the kickstarter was lost, and the battery was already dead at delivery, there was a missing fork screw and the tank cap, they sent me one back but it's not the right one, I sent them the exact photos of which one it is, they sent me the same as the first one which is not the right one

No, I ordered a 2000 watts and I received an 1800

I ordered rims, on the rear rim there is a big scratch due to poor packaging in the box.. and it was also written that these rims fit all pit bikes with hydraulic brakes and when it arrived my original spacers do not fit

It is not the right product that was sent to me and the person on the phone was not courteous as if it was my fault that the part sent was not the right one

I would like a refund of 50 euros for the delivery of 48 72h that I received in 1 week

Does not match the one ordered for the fury 49cc

Delivery time not respected at all, I am almost 20 days since ordering without my package moving from its place for 10 days

Not the right part