The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Insufficient designations of parts according to year model. Sale of fork seals individually... we are walking on our heads!! It's like buying a single shoe! Quality of the parts... Chinese...
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Response from MiniMX
Hello, We distribute the YCF brand and their parts, indeed the seal is sold individually by YCF. We completely agree with you that it makes more sense to sell them in pairs, but it is sold this way in the brand's catalog. Regarding spare parts and their origin, all pit bikes are manufactured in China, so the parts are as well, engine parts, KMC chain, YX engines are made by a Chinese factory just like LIFAN, ZONGSHEN, DUCAR, LONCIN... etc. so the parts are necessarily Chinese. However, we work with many other brands that assemble and/or manufacture in Europe, their quality is superior and the price is commensurate. FABA, FORMULA, SCALVINI (Italy), Trail Bike, UNI FILTER, TWIN AIR (USA), MICHELIN, PIRELLI, KENDA, VEE RUBBER, AFAM, DID, TCS Performance (France), STARBAR (France), PRO TAPER, NEKEN, FOX, DAYTONA... etc. We offer a wide choice in our catalog to satisfy all budgets and desires. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Fast delivery. However, the front wheel arrived scratched, as well as slight scratches in several places (minimal but still). Fortunately, I am a mechanic to make a carburetor adjustment.
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Acheteur Vérifié
Rating: 2 out of 5
I just hoped to get some stickers as a gift, just a remark, otherwise nothing to say top
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Response from MiniMX
Hello, Gifts are to be selected when you place your order, a selection is available. Your order form is equal to what you received. The rating of 2/5 is severe compared to the experience. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Great
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Response from MiniMX
Hello, You apparently seemed satisfied with our services, however, your rating is 2/5, is this a mistake? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I am not satisfied at all, I did not receive the right parts and by email, they tell me that I received the right one! I want to say customer service 0 incompetent staff! It's been a week and I still haven't been given a solution to resolve the problem!
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Response from MiniMX
Hello, Your ticket is still being processed. Could you simply send us a photo of your lever? If there was an error, we will send it back to you. We checked the stock and only the label was incorrect. Sorry for the inconvenience, but you just need to send us a photo. Hoping to resolve your problem quickly. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Part received is not at all what I ordered. No verification of the part description to replace it correctly.
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Response from MiniMX
Hello, First of all, we apologize and invite you to contact our sales team at 09.72.39.05.37. They are available from Monday to Friday from 9:00 AM to 6:00 PM.
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Acheteur Vérifié
Rating: 1 out of 5
I bought a 125cc 4T mini mx rookie motorcycle for a price of 699.00 euros, and it doesn't even work!! I checked everything, fuel going to the carb, spark at the spark plug, I try and try, but still nothing, no sign of starting... really do not buy!!! I do not recommend it at all, stay away, it's a Chinese motorcycle!!
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Response from MiniMX
Hello, We are sorry that you cannot fully enjoy your motorcycle. Have you contacted the technical service to provide you with a solution to your problem? We are sure that this will be resolved quickly; if you have a spark at the spark plug, the problem comes from the fuel and carburetor side. Thank you for getting in touch to quickly find a solution. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
the product arrived damaged
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I ordered my new tire and my inner tube as well as my wheel axle everything was okay except that when unpacking the inner tube it was punctured so it was impossible to mount my tire on my motorcycle.
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Response from MiniMX
Hello, after checking I see that you contacted our services today (23/09). They will get back to you as soon as possible.
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Acheteur Vérifié
Rating: 2 out of 5
problem with the lower T, it cracked so I no longer ride my motorcycle. The torque was good (not too tight and mounted with medium loctite) and I couldn't find how to make a warranty request.
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Response from MiniMX
Hello, our contact details are indicated on our website. We invite you to get back to us at 09.72.39.05.37 our advisors will be at your disposal.
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Acheteur Vérifié
Rating: 2 out of 5
I had never had any issues with my previous orders, but for this one, the exhaust pipe I ordered does not fit into the cartridge I ordered previously. The response from the claims service told me that it needed to be sanded to fit. I am left with a new pot to sand that will rust quickly and a cartridge that barely holds because I can't sand the pot any more...
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Response from MiniMX
Hello, it sometimes happens that these products have a slight dimensional tolerance the solution that was proposed to you was the simplest and most effective so that you can enjoy your equipment as soon as possible.
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Acheteur Vérifié
Rating: 2 out of 5
The product was well packaged, fast delivery but the product is of poor quality.
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It is rated 4/5 on our site.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I ordered two rims and I have to return them at my expense, not a good site to order from.
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Response from MiniMX
Hello, we are sorry but you have been delivered the products you ordered. Indeed, in the case of an order error, we do not cover the return shipping costs. This is not the case when the error comes from our services. In that case, all costs are on us.
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the correct part...
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Response from MiniMX
Hello, unless we are mistaken, you did not report any problem regarding the delivery. If you wish to exchange or get a refund, we invite you to contact us at 09.72.39.05.37 or by email at [email protected]. Our advisors are at your complete disposal.
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Acheteur Vérifié
Rating: 1 out of 5
The box arrived full of oil. The delivery person did not want to leave it in that state, but we did not give him a choice.
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Response from MiniMX
Hello, first of all, thank you for your order on our site. An engine necessarily contains oil inside, and it happens, unfortunately, that during transport, despite the instructions on our packaging, the box is turned over. Our carriers are instructed to change the box before delivery in such cases. We are sorry that this was not done.
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Acheteur Vérifié
Rating: 1 out of 5
I asked for a green air filter and I received a black one, how do you expect to be satisfied, this is not possible, so either you send me the correct part or I will not order from you again!!!
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Response from MiniMX
Hello, First of all, please excuse us for this inconvenience. Have you contacted customer service? I am sure they will do what is necessary quickly. (A photo of the received part will be requested) Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I canceled my order 10 minutes after placing it. The order was still shipped, so I had to return it at my own expense. So no, I do not recommend.
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Response from MiniMX
Hello, You placed your order at 7:30 PM on 02/09, we are open Monday to Friday from 9 AM to 6 PM. Your order was prepared the next day at 9:11 AM and shipped at 10:08 AM. To guarantee a preparation and shipping time, we unfortunately do not have the ability to interrupt an ongoing preparation in order to respect our commitment deadlines. We are sorry that we could not meet your expectations and remain at your disposal. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I placed the order on 28/08, processed on 30/08 as it was a Saturday. On 31/08 I received the order at the parcel relay (Chronopost) in express delivery, I ordered a 14" rear wheel and I received a 17" front wheel. I called customer service and it’s not their fault!! and to have the correct wheel sent back is a whole hassle.... Anyway, I explained to them that I needed it quickly because my son had a contest that weekend. And I received the wheel on 06/09, so after the weekend with an express shipment sent on 03/09, and in what condition they didn’t send it to the relay point as requested and the delivery person threw it over the gate and then my dog took care of it... And the icing on the cake is that they certified express delivery so on Saturday 04/09 (stated on the site as express before 1 PM) Let’s just say my son was thrilled with his weekend. PS: at customer service no way to speak to a manager, the response they gave me was "he will tell you the same as us" Very bad experience.
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Response from MiniMX
Hello, please excuse us for this mix-up and for this inconvenience. Please know that we do our best to limit delays, however, we have procedures to follow which indeed impact you and we apologize for that. Regarding shipments, we have daily pickups from Monday to Friday, no shipments are made on Saturdays, Sundays, and public holidays. For shipments on Friday and delivery on Saturday, this is always subject to the feasibility of the area. We hope that the situation has been resolved for the mix-up and wish you a very good weekend. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
It has been 15 days since I ordered and I still have not received my order. On the site, it is mentioned 'delivered to the relay point'. However, the latter never received it. When I go to the carrier's site, it indicates that my order is being prepared at MMX. I hope, in the worst case, to be refunded for my order amounting to 400€... All the same.
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Response from MiniMX
Hello, Indeed your delivery suffered deterioration during transport, it is being returned to the sender according to the tracking. We sincerely apologize for the inconvenience and are doing our best to fulfill your order and resolve this dispute with the carrier. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Fast delivery and serious packaging. Too bad about the poor quality of the products I received... I am disappointed about that.
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Response from MiniMX
Hello, we sincerely apologize for this inconvenience, have you contacted customer service to explain your problem? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I am unhappy
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Response from MiniMX
Hello, We invite you to install a wheel gripster on your rim; if the valve has torn off, it is because it turned with the tire. The essentials to avoid this type of frequent puncture are rim tape + gripster, which will keep your inner tube stuck to the rim and prevent the valve from tearing off when shifting with the tire. Advice: to make rim tape, cut your old inner tube and place it on your rim. We are sorry for this mishap; it is a typical puncture in motocross. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
YCF parts ordered, fuel cap that does not screw on and level caps too!!
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Response from MiniMX
Hello, it’s quite surprising, what do you have as YCF, what model and year? You can of course return your products and get a refund? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
First of all, I received the wrong color and on top of that, I have to pay the return shipping costs; I find that outrageous, I will not order from this site again. After doing some research on the Internet, I understand now.
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Response from MiniMX
Hello, Your comment concerns the green ignition coil and not the blue air filter received. As we have tried to explain to you, color shades can vary; you received a green ignition coil, but the shade of green does not please you, which we understand, and we sincerely apologize for that. The product meets the requirements, our exchanges have stopped: 'you should have checked the return costs of the part'. We are of course at your disposal, and please know that we always strive to find a solution; indeed, you will always find dissatisfaction in all companies, but if it were a generality, we would not be present today. Nevertheless, we hope to find a favorable outcome for you and wish you a good day. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Correct product but terrible delivery; I requested it in 24 hours and received my package in 5 days; this is not normal, we pay for a service for nothing.
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Response from MiniMX
Hello, We apologize for the delay your package has experienced; please know that it is beyond our control. Your package could not be picked up by Chronopost on Friday, and it was delivered on Monday; unfortunately, Saturday delivery is not guaranteed and depends on the region. We hope that it is indeed in accordance with your expectations and again ask you to accept our apologies. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
The clutch I bought does not work on the dirt 125 for which it is sold. Chinese parts with very random dimensions and poor casting, I don’t think I will order from this site again.
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Response from MiniMX
Hello, all Dirt Bikes are indeed manufactured in Asia, so their spare parts are as well, however, what is the model of your dirt bike? Have you contacted customer service to get compatibility information? Hoping to provide you with additional information. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Correct delivery, product that does not match the description.
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Response from MiniMX
Hello, during the last arrival the bearings were indeed missing on the complete pocket bike wheel, it is indeed very rare that on this product the bearings are not provided. We indicated it in the description to inform our customers about this delivery detail (which can be inconvenient upon receipt). We sincerely apologize for this inconvenience that is beyond our control and remain at your complete disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Good
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Response from MiniMX
Hello, we thank you for your feedback, and hope to receive a better rating on your next order. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Since August 25, the package has been in my city, but I still have not received it; I just received it today, August 30, which means the package has been in my city for 5 days. The package arrived torn in two, but everything is forgivable; I hope I am understandable enough, and with that, have a good day.
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Response from MiniMX
Hello, Please excuse us for this inconvenience beyond our control. Do not hesitate to contact customer service if you encounter difficulties with the transport. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Average
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Acheteur Vérifié
Rating: 2 out of 5
The assembly sheet for the quad is not in French, there is no bulb at the front but just the glass and it is indeed a manual starter and not electric. The keys are only to allow you to start as a safety. The quad is louder than a lawn mower. The brakes are difficult to adjust so too stiff for my son. Positive point it is super beautiful, suitable for my 4-year-old child's size.
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Acheteur Vérifié
Rating: 2 out of 5
The ignition received does not correspond at all to the photo that was proposed at the order received an ignition with a 1-pin connection while I ordered an ignition with terminals for each wire waiting for the refund having ordered an ignition elsewhere if a gesture is made I will order other parts from this supplier.
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Response from MiniMX
Hello, you can remove the terminal which allows having the wires directly. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
It's too much, and yet I took the measurement correctly; it's not the part you sent me!!!!!
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Acheteur Vérifié
Rating: 2 out of 5
Delivery service impeccable, package well packaged.. However, the inner tube was flat upon receipt of the package..
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Response from MiniMX
Hello, have you contacted customer service to report it? I am sure they will do what is necessary. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
The customer service sends me away because I received scratched rims with blocked bearings, telling me that it is not their fault, that they do not check their products before shipping. And on top of that, they do not want to cover the return shipping costs. In the end, they send me bearings that I will have to change myself.
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Response from MiniMX
Hello, We offered you a 25% discount on the value of the pack + 4 new bearings. We thought that this was satisfactory. On the entry-level rims, they often have small paint chips. If you are looking for superior quality, I recommend FABA. If the offer still does not suit you, we will see to refund you. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Many products have not been in stock for a long time.
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Response from MiniMX
Hello, As you must have heard around you, this year has been heavy with difficulties regarding restocking, many shortages from suppliers, extended transport times, price increases on all raw materials; nevertheless, we are offering the largest stock in the sector this year despite these difficulties. Which part were you missing in your selection? We now have constant arrivals and I am sure you will find what you are looking for. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
It's useless
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Response from MiniMX
Hello, We tried to understand what could justify, I quote your comment on the product "hate" against us. We searched our emails but nothing is recorded. In order to better understand and perhaps respond or better find a solution to your problem. Can you explain to us what happened? Hoping to find a favorable outcome, Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Order on time but package poorly wrapped and mishandled as the fork tines of the dirt bike were damaged upon receipt, surely shocked during transport given the state of the box. Very disappointed for new material. Also difficult to understand why you provide a handlebar foam without anything to fix it and this seems normal...
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Response from MiniMX
Hello, -For your delivery issue, did you raise a reservation with the carrier when you received the motorcycle? I invite you to send all this information to our customer service by email at [email protected] with photos of the package and its condition before unpacking. because we see no exchange on this subject. -However, we are glad that you received your motorcycle on time. Our subcontractors for deliveries strive to meet deadlines despite the current situation. Best regards, MiniMX
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Acheteur Vérifié
Rating: 2 out of 5
CDI grill after riding 100 m
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Response from MiniMX
Hello, have you contacted our customer service to inform us of your issue with your CDI? We invite you to send us an email at [email protected], our after-sales technician will respond to you within the day. Best regards, MiniMX.
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Acheteur Vérifié
Rating: 1 out of 5
The site is great but the motorcycle is poorly adjusted
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Response from MiniMX
Hello, Our motorcycles are assembled at the factory, with factory settings. It is for this reason that our customer service and after-sales service teams are at your disposal if you have any questions regarding the adjustments or starting up. You can contact us by email at [email protected], via chat on our website, or by phone at 09.72.39.05.37. Best regards, MiniMX
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a 14" rim with a free sticker, I only received the sticker...
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Response from MiniMX
Hello, Did you contact customer service so they can take care of it quickly? I doubt this is due to the preparation and think more of a transport issue. Nevertheless, we apologize for this inconvenience, I am sure my colleagues in customer service will quickly find a solution if it hasn't already been done. Best regards, Mini MX
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