The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
The rim is all deformed and bent, I sent an email but no response, disappointed with customer service and product quality
Translated reviews
Response from MiniMX
Hello, you contacted our customer service on May 11 at 9:25 PM and a response was given to you on May 12 at 9:22 AM. We have products from entry-level to high-end. You purchased our entry-level rim, if the quality of the product does not suit you, you can return it to us. Best regards, MiniMX
A
Acheteur Vérifié
Rating: 1 out of 5
Fairly good navigation on the site, but not enough information on the products, so what I ordered does not match my request
Translated reviews
Response from MiniMX
Hello, do not hesitate to contact our sales department for advice on your future orders. Our team is at your disposal for that. You can return the items in their original packaging, if they are new, they will be fully refunded. Best regards, the Mini MX team
A
Acheteur Vérifié
Rating: 1 out of 5
Delivery took 3 weeks
Translated reviews
Response from MiniMX
Hello, you placed an order on 29/04 and made a payment by bank transfer. Orders are processed upon receipt of your payment in our bank account. Your order therefore left our warehouse (in France) the day after its validation by the accounting department, that is to say on 11/05 and was delivered to you on 17/05 (in Belgium). Your delivery took 3 working days for international. All this information is available in your personal space on our Minimx site. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Very disappointed, I made a mistake in the order so I then contacted customer service by phone to change the first name and last name of my order because there was a typo from my autocorrect, customer service guaranteed me that the name and first name had been changed, but when I picked up my package it turned out that it had not been changed. I was very lucky because I proved that it was indeed my order with the emails received, disappointed I will not order from you again
Translated reviews
Response from MiniMX
Hello, our service has indeed made the modifications to your address and name error following your phone request. However, it turns out that a computer error must have persisted, and we apologize for the inconvenience caused. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Damaged tank delivered. I called Minimx and spoke to Nicolas who offered me €10 refund on a part worth €25. I have to return the part at my expense (€9.90) and since then no news......
Translated reviews
Response from MiniMX
Hello, our sales department will contact you to clarify this incident. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Arrived very damaged
Translated reviews
Response from MiniMX
Hello, have you thought about contacting our customer service? Our sales technicians are available from 9 AM to 6 PM. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
As soon as you tighten it at the bottom, it blocks the handle, not great
Translated reviews
Response from MiniMX
Hello, have you contacted our customer service? Our products range from entry-level to high-end, you purchased a budget quick release. However, if the quality of it does not suit you, you can return it to us. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Ordered in yellow, received in orange. Honestly disappointed.
Translated reviews
Response from MiniMX
Hello, you should have received with the model the decoration kit corresponding to your order. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Premium delivery arrived with a 1-week delay, unacceptable, the delivery cost more than the air filter to have it exactly 11 days later.
Translated reviews
Response from MiniMX
Hello, looking at your order history placed on 26/04 at 18:00, it was indeed shipped the next day 27/04 and delivered by CHRONOPOST on 28/04. The shipment was indeed made on time. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
I ordered a 125 cc piston and received an oil filter instead.
Translated reviews
Response from MiniMX
Hello, have you thought about contacting our sales service to report this error in the reception of your order? I see today that you returned the item to us. Our sales service will contact you. Best regards.
A
Acheteur Vérifié
Rating: 1 out of 5
The ordered caliper does not match its description for motorcycle
Translated reviews
Response from MiniMX
Hello, we have forwarded your file and its references to our sales department. They will contact you very soon to provide you with a solution. Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
Order placed, but still nothing received
Translated reviews
Response from MiniMX
Hello, according to your tracking number accessible in your personal space, your order was supposed to be delivered on April 28, 2021. If this is still not the case, I invite you to contact the carrier to obtain more information regarding the tracking of your package. We also invite you to subsequently contact our sales department at 09.72.39.05.37. Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
I received the torn elastic
Translated reviews
Response from MiniMX
Hello, First of all, please excuse us for this inconvenience. Have you contacted customer service so they can remedy this problem? Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Not very good quality.
Translated reviews
Response from MiniMX
Hello, in a constant effort to improve our products and your customer experience, do not hesitate to share your feedback with us. Best regards.
A
Acheteur Vérifié
Rating: 1 out of 5
I haven't received my order, I just reordered and hope to get the same deal
Translated reviews
Response from MiniMX
Hello, Have you thought about contacting the carrier to report this delivery anomaly? Please do not hesitate to quickly inform our sales department about your issue with this order. Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
Two orders, twice disappointed by the quality of the items and it was specified for one model and in the end it doesn't even fit
Translated reviews
Response from MiniMX
Hello, What quality are you looking for? INOX? Which Dirt Bike do you have, brand and model? Can you attach a photo to [email protected] The line bends are explained in the description with illustrations of the different models. The KLX/CRF type line is a straight bend line with very little curve that is compatible with central double beam frames. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Honestly, it's all Chinese in the entire order I placed, the clutch cable broke like nothing, the ball must have been poorly crimped because it broke on the first use, so I will modify it if they send me the same one.
Translated reviews
Response from MiniMX
Hello, have you contacted customer service regarding your cable? Our product ranges are from entry-level to high-end (when it exists), regarding engine parts, all suppliers are Asian, Lifan is a Chinese manufacturer, so their parts are as well. Moreover, all entry-level parts for Pit Bikes are also. However, you can take a Pro Taper clutch lever, a Formula brake kit if you are looking for superior quality. Please note that you can return products that do not meet your expectations and we will refund you. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
I received my parts but I made a return and I'm still waiting for my refund
Translated reviews
Response from MiniMX
Hello, Your order dates from 18/04, the return was made on 26/04 at the warehouse and refunded the next day by accounting on 27/04. This information is available on your Mini MX online account transparently. Bank re-credits generally take 48 hours (depending on the banking institutions). Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Ordered the wrong product by mistake, I called the platform, they will take it back but at my expense (still have to pay 6€ for return), and no refund. Disappointed, what a shame.
Translated reviews
Response from MiniMX
Hello, indeed we take return costs in cases where the product is not compliant. Unfortunately, we cannot offer return costs in every case. Also, we refund upon receipt of the product, we do not quite understand your comment: "and no refund"? Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Poor quality staff and bad advice!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
I received an item that was not the color ordered. This color was precisely the one I did not want. The one received is not nice. But delivery times and locations were respected.
Translated reviews
Response from MiniMX
Hello, we apologize if the shade does not meet your expectations, our choice remains limited on this product. We will pass on the information to take a more current photo. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
The hub of the rim was scratched as if it had already been used and the rim was really warped, I had to check completely.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Disappointed with the last delivery
Translated reviews
Response from MiniMX
Hello, Have you reported your missing item to customer service? Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Delivery the next day before 1 PM. You receive it in 1 working week
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
I paid to be delivered in 48 hours and 14 days later still no package, and customer service kindly told me to sort it out with Chronopost.
Translated reviews
Response from MiniMX
Hello, Your package is still awaiting additional information: Comment: Awaiting additional information for new delivery Comment: Please send us your delivery instructions to receive your package as soon as possible. You need to contact Chronopost to provide them with more information; otherwise, it will be returned to the sender. We apologize for this inconvenience, but at this stage, you are the only one who can resolve this delivery problem. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
The quality of the kick I ordered is unacceptable. The locking screw was poorly machined and does not allow the kick to be securely held...
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Well received but the head of the cleaner was broken.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Ordered and paid for equipment only to learn a few days later that one of the two items is unavailable, so I have to go find it elsewhere. Then, after receiving the items in stock, no information on connections either by phone or by email to customer service who know no more! Equipment claimed to be compatible which ultimately is not. Disappointed because the site is quite complete but not up to date and customer service lacks knowledge of the equipment.
Translated reviews
Response from MiniMX
Hello, This order concerns an ignition plate and a carburetor. According to your history, no modifications have been made to this order. Our displayed stock is in real-time; however, it can happen that a discrepancy between the theoretical and the physical occurs on the last available piece (stock displayed in quantity on the site). Our telephone operators are very responsive to inform you if this case occurs. Regarding their knowledge, if theirs is insufficient, they can still rely on our workshop, which will surely advise you. However, this ignition kit is compatible with YX and Lifan engines from 125cc to 150cc (except for the 150cc LIFAN). As for the carburetor, it is a classic in Pit Bikes; what difficulty did you encounter? What engine do you have? We hope to provide you with better service for your next order and better advice. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
The carb doesn't work at all
Translated reviews
Response from MiniMX
Hello, The 26mm MIKUNI carburetor is one of the most sold and widespread models; however, you need to adjust your idle and needle settings or jet if the original setting is not sufficient. A carburetor cannot be plug and play as it necessarily requires adjustment based on the engine. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Handle received but is not adjustable. Product return!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Great seller site but goods not up to expectations
Translated reviews
Response from MiniMX
Hello, We have noted your comment and request for customer service, and please know that we will provide you with the necessary assistance for the proper functioning of your product. We apologize for this inconvenience and remain at your disposal. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Hello, I regret to inform you that I am not very satisfied with the 26mm CARBURETOR due to poor machining of the slide, so I cannot use my accelerator cable properly, making the part more useful for screws than anything else. But I do not hold it against you; you can see I have reordered a MIKUNI 26mm carburetor from you!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
I need to review the order because the thread of the brake disc is defective; the screw turns in the void
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
I think I will not recommend because when I made my first order to buy my motorcycle, I was supposed to receive a sticker sheet as a gift because I paid 600 for my motorcycle, the least you could do is have a gesture, a gift, but the worst part is that I got nothing and you charged me 19€ for it. I have told you several times and I still have nothing. I placed another order two weeks ago and still no gift, my sticker sheet, even if it's not a monster, I don't care, I'm not difficult, I'm 34 years old so I know politeness, so I remain polite but I hope you will send it to me. Yes, I am disappointed, it's been almost a year after all, thank you.
Translated reviews
Response from MiniMX
Hello, gifts must be selected when you place your order, it is unfortunately within the limits of available stock. I checked your customer account and you did not pay for the sticker sheet selected as a gift because the sheet costs 19€ but you also received a discount of 19€ (19-19=0€, see invoice on your customer account). Unfortunately, this product was unavailable as a gift at the time of your order and we apologize for that. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
Order compliant, but one piece of the order is second-hand. I pay for new equipment...
Translated reviews
Response from MiniMX
Hello, First of all, I apologize for the inconvenience. Have you contacted customer service to report it? Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Damaged product
Translated reviews
Response from MiniMX
Hello, First of all, I apologize for the inconvenience, have you contacted customer service to report this? Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
Package received as agreed, but 3 items that were in the package are damaged! I sent an email to find out what to do in this case and I have not yet received a response...
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
I did not receive them at home, I had to go to the post office disappointed
Translated reviews
Response from MiniMX
Hello, You selected Colissimo POST OFFICE as the delivery method. It is therefore completely normal that your package was delivered to the post office. Best regards, Mini MX
A
Acheteur Vérifié
Rating: 2 out of 5
I ordered a carburetor for a 125 dirt bike and when I install it, it touches the engine, pffff nonsense, if you don't sell the right parts, if this happens again, I will go elsewhere!!!
Translated reviews
Response from MiniMX
Hello, If the carburetor touches the engine, the problem is not the carburetor but the intake manifold. The carburetor is suitable for a 125cc engine (although a bit small, you could install a larger type MIKUNI 26mm). Best regards, Mini MX
A
Acheteur Vérifié
Rating: 1 out of 5
there is always a delay
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 